Westgate Palace a Two Bedroom Condo Resort
Lakefront resort with outdoor pool, near Universal’s Volcano Bay
- Free WiFi and free parking
This property is closed from March 27 2020 to December 20 2020 (dates subject to change).
Yes i like it yea yea yea yea yea yea yea it was ok im going back this summer
I didn’t like the cleaning staff did not refresh the linen, towels. Nor did they ask if…
Westgate Palace a Two Bedroom Condo Resort
- Two Bedroom Deluxe Villa
- Two Bedroom Villa
- Room (Resort Select)
- Villa, 2 Bedrooms (Horror Night Shuttle)
FAQs for Westgate Palace a Two Bedroom Condo Resort
Does Westgate Palace a Two Bedroom Condo Resort offer free cancellation for a full refund? Yes, Westgate Palace a Two Bedroom Condo Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is Westgate Palace a Two Bedroom Condo Resort currently open? This property is closed from March 27 2020 to December 20 2020 (dates subject to change). What are the cleanliness and hygiene measures currently in place at Westgate Palace a Two Bedroom Condo Resort? This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Westgate Palace a Two Bedroom Condo Resort? Yes, there's free self parking. RV/bus/truck parking is available. Is there a pool at Westgate Palace a Two Bedroom Condo Resort? Yes, there's an outdoor pool and a children's pool. Are pets allowed at Westgate Palace a Two Bedroom Condo Resort? Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 60 lbs per pet. There's a charge of USD 100 per stay. Service animals are exempt from fees. What are the check-in and check-out times at Westgate Palace a Two Bedroom Condo Resort? You can check in from 4 PM - midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available. Are there restaurants at or near Westgate Palace a Two Bedroom Condo Resort? Yes, Drafts Sports Bar & Grill offers American cuisine, pool views, and poolside dining. Nearby restaurants include Chili's (6-min walk), Giordano's Pizza (9-min walk), and Cicis (9-min walk).
Recent reviews
Very good 8,2 From 866 reviews
Exceptional
Great location, easy check in, walk to lots of restaurants and shopping. Very close to Universal with free shuttle
ca3 night family trip
Good
The rooms were not clean
us2 night family trip
Fair
Very unacceptable level of Hospitality. Second car paring is aprox 1.2 miles away with no obvious signage or shuttle. Our two teenage boys were very upset figuring out how to get back to hotel. We were out of the hotel at the time and had never stayed there. They asked hotel guard for help. He just said they can't park in main parking lot and sent them on their own. Very disappointing response from management. Never offered to help the boys. Hospitality = being hospitable Accommodations = accommodating your guest needs Neither one of thes things happened. Very disappointing staff. Girl at front desk said "2nd car parking is across the street and isn'tin a real bad area" She just didn't say how many streets or how poorly signed it was. I guess i should have asked more questions. I will next time it just won't be at this hotel if we have 2 cars. The hotel itself was nice and the room and location were good for Universal. I'm just used to a different type of caring and customer service. The parking and general unconcerned care for the safety of 2 teenage boys was unsettling.
David, us1 night family trip
Poor
Parking is the absolute worst! I will not return! The overflow thing is an absolute joke and one heck of an inconvenience!
Dre, us1 night family trip
Good
It’s a nice facility and good news is that it is a smoke free place. Bad news is that the entrance to the towers is crowded with people smoking non stop. You literally have to hold your breath and go trough an immense, dense cloud of smoke before you make it to the front door. Unfortunately, our next door neighbors had a loud argument until passed midnight. Staff was nice.
us1 night family trip
Exceptional
My trip was amazing- ty Westgate Palace
John, us2 night family trip
Exceptional
My stay was incredible! The suite was lovely, the location is great, the pool and amenities are in great shape, it’s located super close to the theme parks and has free shuttles there and back, the housekeeping went above and beyond daily in cleaning our room, the staff was nice, the food and drinks at the restaurant downstairs were good and affordable, and parking is easy. Best of all, they have a program where you can text in and speak to someone at the front desk. They reply immediately and go above and beyond in accommodating your request. I work in customer service myself and this small feature is a great example of meeting your customer’s needs via their own preferred method of communication. Shoutout to Martin, Erika, Ellen, Victor, and Jo-Ann. I will refer my friends here and return next time I’m in Orlando.
Brian, us4 night trip with friends
Very good
I like that it feels like you are home with kitchen and washer and dryer. One call and someone will be at your door right away to bring extra towels, paper towel and toilet paper. Same with TV service although they could not add the caption for hearing impaired as it was not set up that way.
us5 night family trip
Exceptional
Great place would stay again. Had little shop that served breakfast sandwiches and Starbucks. Lots to do.
us1 night trip
Exceptional
Very nice facility with great service. Loved the big pool by the lake with bar and activity room.
Sam, us1 night business trip