Westgate Palace a Two Bedroom Condo Resort

The welcome desk that they walk you to after they check you in, is a time share scheduler. They'll pressure you to get a "free breakfast, $75 cash & a return stay" while listening about their new water park being built then when you change your precious vacation time schedule to accommodate thinking well they said we can eat while listening...that's a lie. Then if you make a mistake on where you put your weekly they'll tell you you don't qualify for the free breakfast & presentation. Then dismiss you even though you clearly had your annual salary listed (which is apparently not how they want it.) No regards for the fact that you rearranged your schedule to hear their time share pitch. Parking is a nightmare. With 4 buildings and 19 floors in each you're lucky if you get to park in the hotel's way too small lot. They'll tell you to park across the 4 lane street at the church. Not once after 9pm was I able to park in the hotel's lot and to top it off we had a disabled permit No security is present either in the lot across the street. Housekeeping came once at 8:15am and when we asked for them to come back in an hour, they never came back for the rest of the day. The room was nice but much smaller than the pictures make it look. The master shower is the tiniest I've ever seen! If you're more than slim be prepared to bump and bang into the wall & if you are over weight you may not fit. The kitchen sink was also not properly assembled & the faucet wiggled.

This is of my favorite place to stay in all of Orlando. Staff is very friendly and accommodating.

They gave me the wrong room the bathroom was dirty with hair all over. The comforter had had hair all over. Guest relations was very slow took me 30 min to check in and they were mad I couldn’t do their tour to invest in their businesses. I contacted them in regards to the problems

Def booking this place again...Clean rooms and great service.

Great stay