Hotel Alpina

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In-room safe, desk, cribs/infant beds, free WiFi
In-room safe, desk, cribs/infant beds, free WiFi
In-room safe, desk, cribs/infant beds, free WiFi
In-room safe, desk, cribs/infant beds, free WiFi

Overview of Hotel Alpina

Hotel Alpina

Mountain hotel, steps from Matterhorn Museum

8,8/10 Fabulous

57 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Ski facilities
Map
5 Englischer Viertel, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Ski storage
  • Terrace
  • Garden
  • Library
  • Front desk safe
  • Picnic area
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Hiking/biking trails
For families
  • Cribs/infant beds (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Express II Cable Car - 39 min walk
  • Sunnegga Ski Resort - 1 min drive
  • Gorner Ridge - 66 min drive
  • Charles Kuonen Suspension Bridge - 46 min drive
  • Saas-Fee Ski Resort - 49 min drive
  • Alpin Express Gondola - 90 min drive

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk

About this property

Hotel Alpina

Hotel Alpina puts you 0.1 mi (0.1 km) from Matterhorn Ski Paradise and 1.9 mi (3.1 km) from Matterhorn Express II Cable Car. Guests can keep active with onsite hiking/biking trails, mountain biking, and sledding, and free perks include WiFi and buffet breakfast daily between 7:30 AM and 10:00 AM. Other highlights include a terrace and a garden.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • This property is in a car-free zone and can be reached only by train or taxi.
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative test for COVID-19 (issued within 24 hours before arrival) or proof of COVID-19 recovery within 6 months before check-in to access the property's public areas, including the restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM

What to do

  • Hiking/biking trails
  • Rock climbing
  • Ice skating
  • Sledding
  • Mountain climbing nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 66-cm TV

Home comfort

  • Heating
  • Espresso maker

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Bathtub or shower
  • Soap
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for CHF 20 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CHF 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Overall score and ratings

8,8

Fabulous

9,2/10

Cleanliness

9,4/10

Staff & service

8,3/10

Amenities

8,4/10

Property conditions & facilities

8,8/10

Eco-friendliness

8/10 Very good

L J, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Siang Hua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was perfect! Great location, friendly staff, super clean!
Colleen, 6-night romance trip
Verified CheapTickets guest review

8/10 Very good

Pretty reasonable rates
Rooms are kinda small but breakfast was pretty good and fresh, they serve hot food!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

You cannot drive straight to hotel since the city is off limits to gas. Powered vehicles You can park and take a train or electric taxi to the hotel which is great location walking to everything. Staff where very helpful and the rooms very clean and comfy
hayim, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

I had a view of the Matterhorn (behind some nearby scaffolding) from my room. The breakfast was amazing too! Definitely didn’t expect either of those features for the price I paid for the room. Downstairs had ski storage and a free boot warmer/dryer.
Caitlin, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Easy to find and very close to shops and train station. The staffs are nice too.
Gina, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Alfred, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Marion, 1-night trip
Verified Hotels.com guest review