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Sure Hotel by Best Western Bordeaux Lac

Lakefront hotel in Quartier du Lac with restaurant and bar/lounge

  • Free WiFi and free parking

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Triple Room - Bathroom Amenities
  • Exterior
  • Terrace/Patio
Terrace/Patio. Image 1 of 41.
1 / 41Terrace/Patio
Rue Du Grand Barail, Bordeaux, 33300, Gironde, France
7,2.Good.
  • The room wasn’t clean and it was full of mosquitos

    Aug 21, 2020

  • Breakfast was good. Hotel a little run down. The card to get in my room had to be…

    Sep 21, 2019

See all 164 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 72 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Quartier du Lac
  • Barriere Casino Theatre - 5 min walk
  • Bordeaux Congress Center - 6 min walk
  • Bordeaux Stadium - 15 min walk
  • Matmut Atlantique Stadium - 17 min walk
  • Bordeaux Exhibition Center - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 2 Twin Beds, Non Smoking, Bathtub
  • Family Room, Multiple Beds, Bathtub, Mezzanine
  • Classic Room, 1 Queen Bed, Non Smoking, Bathtub
  • Comfort Room, 1 Queen Bed, Non Smoking, Bathtub (with Single Sofabed)
  • Classic Room, 1 Double Bed, Non Smoking, Bathtub

Location

Rue Du Grand Barail, Bordeaux, 33300, Gironde, France
  • In Quartier du Lac
  • Barriere Casino Theatre - 5 min walk
  • Bordeaux Congress Center - 6 min walk

What’s around

Landmarks

  • In Quartier du Lac
  • Barriere Casino Theatre - 5 min walk
  • Bordeaux Congress Center - 6 min walk
  • Bordeaux Stadium - 15 min walk
  • Matmut Atlantique Stadium - 17 min walk
  • Bordeaux Exhibition Center - 18 min walk
  • Aushopping Bordeaux Lac - 24 min walk
  • Caliceo Aquatic Center - 32 min walk
  • The City of Wine - 2.6 mi / 4.2 km
  • Greek Orthodox Church - 2.4 mi / 3.8 km
  • Golf Blue Green Bordeaux - Lac - 2.4 mi / 3.8 km

Getting around

  • Merignac Airport (BOD) - 16 min drive
  • Bruges Station - 5 min drive
  • Blanquefort Station - 9 min drive
  • Bassens Station - 9 min drive
  • Claveau Tram Station - 29 min walk
  • Les Aubiers Tram Station - 29 min walk

At a glance

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (21 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Up to 22 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 484
  • One meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Le Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Sure By Bordeaux Lac Bordeaux
  • Sure Hotel by Best Western Bordeaux Lac Hotel
  • Sure Hotel by Best Western Bordeaux Lac Bordeaux
  • Sure Hotel by Best Western Bordeaux Lac Hotel Bordeaux
  • The Originals City Hôtel Apolonia Bordeaux Lac (Inter Hotel)
  • Interhotel Apolonia Bordeaux
  • Interhotel Apolonia Hotel
  • Interhotel Apolonia Hotel Bordeaux
  • INTER-HOTEL Bordeaux Lac Apolonia Hotel
  • INTER-HOTEL Apolonia Hotel

Optional extras

Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)

Pets are allowed for an extra charge of EUR 5 per pet, per night

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

Deposit: EUR 100 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sure Hotel by Best Western Bordeaux Lac does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 5 per pet, per night.
  • You can check in from 3:00 PM - 9:00 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant, Le Restaurant. Nearby restaurants include Ristorante Del Arte (4-min walk), O'bento (2.3 mi), and The WareHouse (2.3 mi).
  • No, this hotel doesn't have a casino, but Barriere Casino Theatre (5-min walk) is nearby.
  • Have fun with nearby activities like cycling and sailing, and practice your swing on the nearby golf course. Sure Hotel by Best Western Bordeaux Lac also has a garden.
7,2.Good.
  • 2,0.Poor

    Never again

    No hot water, hat to bathe small children in cold water. Also non-smoking room smelled of cigarette smoke. Room very cramped.

    M, 1 night family trip, Aug 16, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    I’d stay again

    It was great! The staff were nice and accommodating and the place was clean. Would definitely stay again

    1 night family trip, Aug 13, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    Worst hotel EVER! When we first checked in, the first room was filthy, garbage was overflowing out of the trash cans and bed had definitely been slept in. The front desk clerk was apologetic and found us a different room however the air-conditioner did not work. She assured me that she would have it fixed by the time we arrive back from dinner. When we arrive back, the air-conditioning was not fixed and she found us a fan but unfortunately, that did not help. It was 85° inside that room, we were on able to sleep the entire night. At 7 o’clock in the morning, we checked out and the front desk clerk stated that it was “ impossible“ that the air conditioner did not. work. He went into the room and indeed the air conditioner was not working. He offered us a free breakfast but we needed to catch a train and Could not take you up on his offer. Avoid this property at all costs.

    1 night family trip, Jun 26, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Served the purpose for overnight stay

    PHILIP, 1 night romance trip, Mar 30, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    clean but not so comfortable

    the room was very small and very cold. put the heater on but the noise meant we couldn't sleep and we needed to get up early next morning to drive. no one answered the reception bell the following morning for us to check out so we left. car parking facilities ok but advertise as secure but they don't close the gate and if no one answered us ringing the bell to leave who is watching the car park.

    Tina, 1 night romance trip, Mar 9, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Good Hotel

    Lovely hotel. Not a lot around. Food in Restaurant Devine

    1 night romance trip, Mar 4, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Business trip that was close to teh customer site.

    was nice and relaxing after work . was very convinient for my customer visit.

    kevin, 2 night business trip, Jan 2, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Excellent Well Comforting Stay

    Stay was very nice

    Aasheesh, 1 night trip with friends, Dec 8, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Inter V's IBIS

    I normally stay in the IBIS hotel around the corner. I found this hotel to be better and would definitely stay again.

    Matthew, 2 night business trip, Nov 26, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    Handy for a conference at the Pullman and Good for the Tram to the City. Lake nearby is nice and convenient if you are coming by car. Not many facilities in the immediate area. Friendly staff.

    Ron, 6 night trip, Sep 9, 2018

    Verified Wotif guest review

See all 164 reviews