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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Pullman Kuala Lumpur City Centre Hotel & Residences

Luxury hotel with spa, near Pavilion Kuala Lumpur

  • Free WiFi and free parking

Image gallery

  • Restaurant
  • Restaurant
  • Pool
  • Executive Suite, 1 King Bed - Living Area
  • Restaurant
Restaurant. Image 1 of 77.
1 / 77Restaurant
No. 4 Jalan Conlay, Kuala Lumpur, 50450, Malaysia
8,4.Very good.
  • It was a stunning hotel with excellent service. The food was fantastic

    Sep 23, 2019

  • Just during check in i have to wait in long que. maybe can provide more staff or can…

    Mar 26, 2021

See all 486 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Dining options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 607 guestrooms
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower

What’s around

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 7 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 12 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Petronas Twin Towers - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Executive Room, 2 Twin Beds, Business Lounge Access (Club Lounge Access)
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Executive Room, 1 King Bed, Business Lounge Access (Club Lounge Access)
  • Deluxe Room, 1 King Bed (Premium)
  • Deluxe Room, 2 Twin Beds (Premium)
  • Deluxe Room, 1 King Bed (Grand)
  • Deluxe Room, 1 King Bed (Premium Grand)
  • Apartment, 3 Bedrooms
  • Executive Suite, 1 King Bed
  • Club Penthouse, 1 King Bed, Business Lounge Access (Club Lounge Access)

Location

No. 4 Jalan Conlay, Kuala Lumpur, 50450, Malaysia
  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 7 min walk
  • Kuala Lumpur Convention Centre - 9 min walk

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 7 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 12 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Petronas Twin Towers - 16 min walk
  • Berjaya Times Square - 17 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Petaling Street - 30 min walk
  • Merdeka Square - 32 min walk
  • Lot 10 Shopping Centre - 10 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Raja Chulan Station - 7 min walk
  • Bukit Bintang Station - 11 min walk
  • Bukit Nanas Station - 17 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 607 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 2:00 PM-10:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 30 per day)

Payment types at the property

American ExpressJCB InternationalMastercardVisa

  • Cash
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Golfing nearby
  • Fitness facilities
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2002
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Sedap - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Red - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Enju - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Blu Bar - Onsite bar. Open daily.

Terrace Poolside Grill - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Hotel Prince Kuala Lumpur
  • Pullman Kuala Lumpur City Centre
  • Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
  • Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur
  • Kuala Lumpur Hotel Prince
  • Kuala Lumpur Prince
  • Kuala Lumpur Prince Hotel
  • Prince Hotel
  • Prince Hotel Kuala Lumpur
  • Prince Kuala Lumpur
  • Prince Kuala Lumpur Hotel
  • Pullman Kuala Lumpur City Centre Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs MYR 30 per day

Buffet breakfast is offered for an extra charge of MYR 65.00 for adults and MYR 32.50 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 300 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pullman Kuala Lumpur City Centre Hotel & Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 10:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out is available.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Swingers Bar & Sports Lounge @ The Golf Club KL City Centre (3-min walk), Suki-Ya (3-min walk), and The Coffee Bean & Tea Leaf (4-min walk).
  • Yes, an airport shuttle is available. The charge is MYR 300 per vehicle one way.
  • Pullman Kuala Lumpur City Centre Hotel & Residences has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center, an arcade, and a garden.
8,4.Very good.
  • 6,0.Good

    Bad experience

    When I checked in, they gave me SMOKING room, even though I called 1 day before check in, they didn’t mention that only that room available. They gave me 1 room apartment and it smells so bad. The reception also was not very friendly. She shows that she annoyed when I argue about the smoking room. The elevator also terrible. Not recommended to visit. Pullman Bangsar is way better.

    Hamdan Hafiz, 1 night trip, Jan 19, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Beyond Expectation

    Can be rated as the Best Services Apartment categories in Kuala Lumpur. Everything is PERFECT !Tremendous food quality and quantity served.

    ASHAARI, 1 night business trip, Sep 23, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    There were people in the pool in their normal clothes, its so unhygienic. Should have a strict rule to be in the pool with swimming attire only. Especially for a five star hotel like this.

    1 night family trip, Sep 18, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    another Great Stay

    Location is great. The hotel is quieter than normal due to Covid 19. Service was excellent. Our room was clean and very comfortable. The service staff went out of their way to make sure we had everything we needed in our room and added a few extras like water, extra lotion. My new favourite place to stay when we visit KL

    Alice, 2 night trip, Jul 16, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    Positive feedback: The hotel is so clean Negative feedback: There are hidden charges. Poor and unprofessional.

    David, 1 night family trip, Jul 8, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Convenient + good service! A home away from home

    It has been a pleasant stay. For the past 10 days, the manager Mr Nazim has been very helpful & welcoming; and it really makes my stay here a memorable one.

    Huey Fang, 1 night trip, Apr 18, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    The apartment was nice and the staff was relatively helpful

    1 night family trip, Apr 14, 2020

    Verified Orbitz guest review

  • 10,0.Exceptional

    Awesome staff! Helpful and kind. Fresh, clean and airy.

    Tx, 1 night trip, Mar 16, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Great Location.

    Great location to explore Bukit Bintang. Room was clean and comfortable. Staff friendly and helpful. The room was good value for the money. Will stay here again.

    Alice, 1 night trip, Mar 13, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great location and very friendly services

    Everybody is very friendly, and their services including in-room dining, dinning, spa and concerige are super good.

    Reiko, 1 night business trip, Feb 28, 2020

    Verified Hotels.com guest review

See all 486 reviews