Hotel Charlemagne

Photo gallery for Hotel Charlemagne

Primary image
Terrace/patio
Terrace/patio
View from room
Superior Double or Twin Room (Courtyard View or City View ) | Premium bedding, desk, blackout drapes, soundproofing

Overview of Hotel Charlemagne

Hotel Charlemagne

4.0 star property
4-star hotel with restaurant, near Lyon Confluence Shopping Center

8,0/10 Very good

664 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
23 Cours Charlemagne, Lyon, Rhone, 69002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Lyon City Centre
  • Bellecour Square - 21 min walk
  • Confluence Museum - 4 min drive
  • Tete d'Or Park - 7 min drive
  • Part Dieu Mall - 15 min drive
  • Eurexpo Lyon - 30 min drive
  • Groupama Stadium - 36 min drive

Getting around

  • Saint-Exupery Airport (LYS) - 32 min drive
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 54 min drive
  • Lyon Perrache Station - 4 min walk
  • Oullins Station - 5 min drive
  • Lyon Jean Mace Station - 23 min walk
  • Suchet Tram Stop - 2 min walk
  • Sainte-Blandine Tram Stop - 3 min walk
  • Montrochet Tram Stop - 10 min walk

About this property

Hotel Charlemagne

4-star hotel in the heart of Lyon City Centre
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Charlemagne. The onsite restaurant, La Bibliothèque, features French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), tour/ticket assistance, and express check-out
  • Multilingual staff, a TV in the lobby, and an elevator
  • Smoke-free premises, a computer station, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Charlemagne have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 80-cm HDTVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 80-cm LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

La Bibliothèque - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Mélèze - Onsite bar. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 40 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Charlemagne Lyon
Charlemagne Lyon
Best Western Hotel Charlemagne
Best Western Hôtel Charlemagne
Hotel Charlemagne Lyon
Hotel Charlemagne Hotel
Hotel Charlemagne Hotel Lyon

Frequently asked questions

Does Hotel Charlemagne offer free cancellation for a full refund?
Yes, Hotel Charlemagne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Charlemagne?
As of 03 October 2022, prices found for a 1-night stay for 2 adults at Hotel Charlemagne on 09 October 2022 start from R1 471, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Charlemagne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Charlemagne?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Charlemagne?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Charlemagne?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Charlemagne?
No, this hotel doesn't have a casino, but Casino Lyon Pharaon (8-min drive) and Casino Le Lyon Vert (27-min drive) are both nearby.
What is there to do at Hotel Charlemagne and nearby?
Recommended spots to visit include Lyon Confluence Shopping Center (8-min walk) and Textile Museum (14-min walk), along with Bellecour Square (1.1 mi) and Confluence Museum (1.1 mi).
Are there restaurants at or near Hotel Charlemagne?
Yes, La Bibliothèque offers French cuisine. Nearby restaurants include En Voûte et Moi (4-min walk), Rem's (5-min walk), and Giluna Coffeehouse (5-min walk).
What's the area around Hotel Charlemagne like?
Hotel Charlemagne is in Lyon City Centre, a short 2-minute walk from Suchet Tram Stop and 8 minutes' walk from Place Carnot. Travelers say the area is walkable and good for shopping.

Overall score and ratings

8,0

Very good

8,5/10

Cleanliness

8,3/10

Staff & service

7,9/10

Amenities

8,1/10

Property conditions & facilities

8,2/10

Eco-friendliness

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel
What a wonderful hotel in Lyon center. The staff was professional and friendly. The breakfast was delicious with a lot of choice. Close to the old city a very nice neighborhood.
Jennifer, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Estrella, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Estrella, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very good and nicely catered stay; hotel well located; fair services; friendly staff.
Joseph, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Yasushi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastique
Superbe hotel et personnel très gentil. Extra agréable et propre.
Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place and very helpful staff
staff very helpful, good location, close to tram,
Ruben, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not great at all
This is not a 4 star hotel whatsoever, it's a hotel purely targeted towards conferences. We were shooed away from the coffee bar area when ordering a coffee so that the conference group could use the space. Really dirty, worn, tired hotel. Area not great, near a business centre but that's it. We had a few unfortunate incidents and when I raised them with manager Anita, she dismissed me. Her arrogance and lack of customer service was appalling. There are much areas and hotels to stay at in Lyon. This hotel is incredibly overpriced for what you get
Alicia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amber, 2-night family trip
Verified Hotels.com guest review