El Embajador, a Royal Hideaway Hotel

Photo gallery for El Embajador, a Royal Hideaway Hotel

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Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of El Embajador, a Royal Hideaway Hotel

VIP Access

El Embajador, a Royal Hideaway Hotel

5.0 star property
Luxury resort with spa, near Malecon

9,0/10 Superb

983 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
Main amenities
  • Daily housekeeping
  • Casino
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Bella Vista
  • Malecon - 24 min walk
  • Blue Mall - 29 min walk
  • Agora Mall - 15 min drive
  • Palacio de los Deportes Virgilio Travieso Soto (La Media Naranja) - 17 min drive
  • Centro Olimpico - 17 min drive
  • Quisqueya Stadium - 19 min drive
  • Sambil Santo Domingo - 19 min drive
  • Jardin Botanico Nacional - 20 min drive
  • Calle El Conde - 17 min drive
  • Parque Colon - 21 min drive

Getting around

  • Santo Domingo (JBQ-La Isabela Intl.) - 36 min drive
  • Las Americas Intl. Airport (SDQ) - 43 min drive
  • Heroes Center Station - 19 min walk
  • Francisco Alberto Caamano Deno Station - 24 min walk
  • Airport shuttle (surcharge)

About this property

El Embajador, a Royal Hideaway Hotel

Putting you within a 10-minute drive of Malecon and Blue Mall, El Embajador, a Royal Hideaway Hotel features a casino and offers an airport shuttle (available 24 hours) for USD 50 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and El Jardin del Embajador, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 298 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Playground
  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Golfing nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (26308 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1956
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Casino
  • Full-service spa
  • 10 casino gaming tables
  • 30 casino slot machines
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 48-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Day bed

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Bi Wellness & Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

Dining

El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar - This tapas bar specializes in Spanish cuisine and serves light fare only. Open daily.
Lobby Bar - This lobby lounge serves light fare only. Open daily.
Las Cotorras Garden Bar - This cocktail bar is located by the pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 22 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:30 AM to 7:30 PM
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

Frequently asked questions

Overall score and ratings

9,0

Superb

9,4/10

Cleanliness

8,9/10

Staff & service

9,0/10

Amenities

9,4/10

Property conditions & facilities

9,1/10

Eco-friendliness

10/10 Exceptional

Philippe, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Javier, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Luis R, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Had a very nice stay. Overall great experience like always.
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Antoine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bad Reception
Reception is a disaster area if you like waiting for rude staff to try and check you in it can take ages and they are so disorganized. Hotel is ok but other hotels in the area are better and nicer staff.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Froilan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Great stay for 5 nights
Antoine, 5-night trip
Verified Hotels.com guest review

8/10 Very good

They do not give upgrades to VIP CUSTOMERS anymor.
Antoine, 2-night trip
Verified Hotels.com guest review