23Hotel Medellin

Photo gallery for 23Hotel Medellin

Primary image
Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters

Overview of 23Hotel Medellin

23Hotel Medellin

3.5 star property
3.5-star hotel with outdoor pool, near Lleras Park

9,2/10 Superb

52 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
Map
Carrera 34 #5G-62, Medellín, 050021
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Snack bar/deli
  • Water dispenser
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 37 min drive
  • Poblado Station - 25 min walk

About this property

23Hotel Medellin

At 23Hotel Medellin, you'll be within a 15-minute drive of Lleras Park and Santafé Mall. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a snack bar/deli, and a terrace.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 328 ft (COP 44000 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Children stay free

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Terrace
  • Communal living room
  • An outdoor pool

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Smartphone with 4G data speed, limited free calls and limited data usage
  • Free international and local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs COP 44000 per night (328 ft away)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Property Registration Number 64114713

Also known as

23Hotel Medellin Hotel
23Hotel Medellin Medellín
23Hotel Medellin Hotel Medellín

Frequently asked questions

Overall score and ratings

9,2

Superb

9,5/10

Cleanliness

9,2/10

Staff & service

8,4/10

Amenities

9,3/10

Property conditions & facilities

9,2/10

Eco-friendliness

8/10 Very good

The hotel is very pretty. The service is great, staff. There could of been one extra towels in bathroom. Coffee in room should of been included all nights.
Lupe, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

christian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay to discover Medellin :)
Modern and clean hotel, well located and with friendly staff. The food at the restaurant and the drinks at the rooftop are a must to do.
RAUL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel espectacular, la decoración bella, emulando lo natural, todo excelente, los desayunos exquisitos, ambientación del cuarto, todo espectacular
elaisa, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing Stay, Definitely Recommend
This hotel is BEAUTIFUL. The staff at check in, As well as the door crew and restaurant staff are amazing. So accommodating and helpful. The free breakfast is one of the best perks- amazing fresh fruit and pastries, coffee, fresh juice, as well as an entree of your choice. The location is perfect. A 2 min walk to the main area of restaurants and bars, but quiet. Only downside- the standard rooms are tiny. Almost no room to walk. Definitely upgrade if you can! Definitely recommend.
Meha, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Over my expectations.
It was such a fantastic hotel. Will come again
Frederik, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Liliet, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Unfortunately the jacuzzi/pool wasn't working
Yoshio, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mi casa en Medellin
La gente, el lugar, la decoración y la locaion 10 Estrellas! Me quedaría mil veces más ahí!
Tatiana, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Location and facilities are top. Poor service from waitors and staff. If they improve this it will be a top location.
Jeronimo, 1-night romance trip
Verified Expedia guest review