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All properties in Victoria, British Columbia, Canada
1 room, 2 adults

Arbutus Inn

2-star2 stars
2898 Douglas St, Victoria, BC, V8T4M9, Canada

Convenient to Victoria Harbour
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This is the lowest price hotel in Victoria not to far from downtown. Surprisingly, it is…Apr 1, 2021
  • Great rooms and beds for a good price! Would definitely stay againDec 11, 2020

Arbutus Inn

from ZAR 975
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)
  • Room, 1 King Bed, Kitchen
  • Premium Room, 1 King Bed
  • Room, Multiple Beds, Kitchen
  • Basic Room, 1 Double Bed

What’s around Arbutus Inn

Landmarks

  • Victoria Harbour - 32 min walk
  • Victoria Clipper Ferry Terminal - 34 min walk
  • Save-On-Foods Memorial Centre - 17 min walk
  • Victoria Conference Centre - 28 min walk
  • Royal BC Museum - 31 min walk
  • Victoria Fisherman's Wharf - 42 min walk
  • Government Street - 5 min walk
  • MayFair Shopping Centre - 8 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 6 min drive
  • Roche Harbor, WA (RCE) - 125 min drive
  • Friday Harbor, WA (FRD) - 115 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 108 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 162 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 122 min drive

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property accepts credit cards only for all onsite payments. Cash is not accepted.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Working away
  • Computer station
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 1
Languages Spoken
  • English
  • Italian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Arbutus Inn’s small print

Also known as

  • Arbutus Inn
  • Arbutus Inn Victoria
  • Arbutus Victoria
  • Arbutus Inn Hotel
  • Arbutus Hotel Victoria
  • Arbutus Inn Victoria
  • Arbutus Inn Hotel Victoria

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

Deposit: CAD 150.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Arbutus Inn

  • Does Arbutus Inn offer free cancellation for a full refund?
    Yes, Arbutus Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Arbutus Inn?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Arbutus Inn?
    Yes, there's free self parking.
  • Are pets allowed at Arbutus Inn?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Arbutus Inn?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge.
  • Are there restaurants at or near Arbutus Inn?
    Yes. Nearby restaurants include Chiba Sushi (5-min walk), Denny's (6-min walk), and The Ruby (6-min walk).

Recent reviews

Good 7,6 From 590 reviews

Very good 8,0
My stay at the Arbutus
My room was the closest to the front desk, so I could hear conversations during the evening. Microwave did not work. Staff was helpful and friendly. Considering the maid did not clean my room for four days, one would think the daily rate would be more reasonable.
robin, ca3 night business trip
Very good 8,0
Beds was really comfortable.price was affordable ..
ca1 night family trip
Exceptional 10,0
What a unique property! Beautifully updated, but you can still see the original features, which I love!" Super friendly and helpful staff. I would definitely stay again.
Desiree, ca1 night trip
Very good 8,0
Renovations make great value
ca4 night business trip
Fair 4,0
What I didn't like was the hotel policy that would not allow for someone other than the person staying at the hotel, to pay (leave a credit card #) for the security deposit. We were refused lodging and told to go somewhere else. The gentleman at the front desk was quite rude and abrupt. He gave us a number to give to Expedia to confirm cancellation. We received all but about $25 back for a 10 night stay when they cancelled the reservation. Note to everyone: Read the fine print before you confirm a reservation; make sure you understnd what it means; I didn't, so lesson learned.
Janice, ca10 night family trip
Exceptional 10,0
Great place and great staff. Area was great as well.
ca6 night family trip
Very good 8,0
Have stayed here many times before. Central location, good price, free parking, decent modernised rooms, friendly staff.
ca1 night family trip
Exceptional 10,0
The property was easy to get around except for the fact that they don't have an elevator. The property was very clean and smelled nice. I really appreciated that especially during this time. Due to Covid it takes them 4 hours to clean a room. On the one hand this made me feel comfortable (with our current situation) but on the other hand it was frustrating to not have access to our hotel until 3:00 and to be forced to check out at 11:00. The staff was very nice the rooms were super clean and it was so quiet and nice and dark in our room at night. the only issue was that they don't have any plates or cutlery. We ordered delivery but had nothing to eat it on or with. Other than that great place to stay for a reasonable price. We booked a room very last minute so it was $107 including tax and we had a king size bed. Our room included internet, a TV with an HDMI cord and a desk and a full size fridge and microwave and stove. You could pretty much live here.
Sarah, ca1 night family trip
Very good 8,0
The lobby was very attractive, staff friendly, room clean except for carpet
Carol, ca2 night family trip
Exceptional 10,0
We will be back !
Staffs are accommodating, welcomes you in a professional way. Very near commercial areas and bus stop. Gets you a 10% off at Ricky's Grill !
KATHLEEN, ca2 night business trip

Arbutus Inn