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Hotel Emporio Acapulco

3.5 star property
Beachfront hotel with spa, near Papagayo Beach

Choose dates to view prices

Bask in the sun at Hotel Emporio Acapulco, where a private beach and swim-up bar await. Enjoy a meal at one of two on-site restaurants or relax with shopping and WiFi nearby. Guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Internet access
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Beach cabanas
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is R2 085
R2 502 total
includes taxes & fees
17 Jun - 18 Jun

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room Standard with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard with Sea View

  • Sea view
  • 30 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Room

In-room safe, desk, blackout curtains, iron/ironing board

Room

  • Sea view
  • 35 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Room

In-room safe, desk, blackout curtains, iron/ironing board

Room

  • Sea view
  • 30 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8,8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Room Superior with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Superior with Sea View

  • Sea view
  • 30 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Superior Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Ocean View

8,0 out of 10
Very good
(108 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Privilege Club Doble Ocean View

9,0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

8,4 out of 10
Very good
(15 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3

View all photos for Junior Suite 2 Double Beds Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite 2 Double Beds Ocean View

10,0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4

View all photos for Standard Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Ocean View

8,0 out of 10
Very good
(20 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

9,0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3

View all photos for Room Deluxe with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Deluxe with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Junior with Sea View

  • Sea view
  • 30 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room Standard with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Standard with Sea View

  • Sea view
  • 30 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen with ocean view

8,2 out of 10
Very good
(56 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2

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7.0 out of 10, Good, 1 012 reviews
The price is R1 341
R1 609 total
includes taxes & fees
21 Jun - 22 Jun
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About the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 1 min walk - 0.1 km
  • Diana Galleries Mall - 2 min walk - 0.2 km
  • Condesa Beach - 2 min walk - 0.2 km
  • Playa El Morro - 2 min walk - 0.2 km
  • Papagayo Beach - 5 min drive - 2.3 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive
  • Airport drop-off service
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪La Casa de los Abuelos Galerias Diana - ‬3 min walk
  • ‪Café Al mar - ‬2 min walk
  • ‪Fisher's Acapulco - ‬2 min walk
  • ‪Restaurant Hotel Emporio - ‬1 min walk
  • ‪Texas Ribs® - ‬1 min walk

About this property

Hotel Emporio Acapulco

  • Hotel Emporio Acapulco offers a private beach where you can retreat to a cabana, plus you'll be within a 10-minute drive of Papagayo Beach. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services at the spa. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 422 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • Wi-Fi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (MXN 220 per night)
    • On-site valet parking (MXN 220 per night)
DONE

Transfers

    • Airport drop-off (available 24 hours)*
    • Cruise terminal shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)

Facilities

  • 2 buildings/towers
  • Built in 1952
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Infinity pool
  • Arcade/game room
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 250 per night (rates may vary)
  • WiFi is available in public areas for MXN 250 per night (rates may vary)
  • Wired internet access is available in public areas for MXN 250 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 340 to 355 for adults, and MXN 165 to 180 for children
  • Airport shuttle service is offered for an extra charge of MXN 380 per vehicle. Maximum occupancy 4
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 833 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self parking costs MXN 220 per night
  • Valet parking costs MXN 220 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of MXN 500 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and beverage.

Also known as

Acapulco Emporio

Acapulco Emporio Hotel

Acapulco Hotel Emporio

Emporio Acapulco

Emporio Acapulco Hotel

Emporio Hotel

Emporio Hotel Acapulco

Hotel Acapulco Emporio

Hotel Emporio

Hotel Emporio Acapulco

Hotel Emporio Acapulco Hotel

Hotel Emporio Acapulco Acapulco

Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco offer free cancellation for a full refund?

Yes, Hotel Emporio Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Emporio Acapulco?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Emporio Acapulco?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Emporio Acapulco?

Yes. Self parking costs MXN 220 per night. Valet parking costs MXN 220 per night.

Is airport shuttle service offered by Hotel Emporio Acapulco?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 380 per vehicle.

What are the check-in and check-out times at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 833 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Emporio Acapulco and nearby?

Have fun with activities like jet skiing, parasailing, and snorkeling, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Emporio Acapulco also has a private beach, a fitness center, and spa services, as well as an arcade and a garden.

Are there restaurants at or near Hotel Emporio Acapulco?

Yes, there are 2 onsite restaurants.

Does Hotel Emporio Acapulco have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Emporio Acapulco like?

Hotel Emporio Acapulco is a short 2-minute walk from Condesa Beach and 16 minutes' walk from Parque Papagayo.

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Reviews

Reviews

8,4

Very good

8,6

Cleanliness

8,6

Amenities

8,8

Staff & service

8,0

Property conditions & facilities

Guest review summary

What guests liked

  • The spa experience was exceptional with phenomenal staff and excellent service. (4 reviews)
  • The breakfast buffet was consistently praised for being excellent, delicious, and well worth the price. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Air conditioning
Beach
Service staff
Food
Location
Breakfast
Water
View
Restaurant

Reviews

Verified

10/10 Exceptional

The room was spotless, wonderful staff. Can’t wait to stay again.
Elauterio, 2-night trip
Verified

8/10 Very good

extremely friendly staff...location and view were great!...wouldve given 5 stars but valet parking only and traffic around the area sucks!!
Fabian, 1-night trip
Verified

10/10 Exceptional

Rooms need some upgrades. Overall, great location and amazing view.
Armando, 1-night trip
Verified

10/10 Exceptional

Dont have words to describe how amazing this trip was, best costumer seevice, amazing views and very relaxing the entire stay, food was amazing and didnt even have to leave the resort .
Andres, 4-night trip
Verified

8/10 Very good

Overall, this is a very nice hotel with great amenities. The breakfast buffet had excellent options, and the pools were fantastic—we really enjoyed them. The hotel was very clean and worked well for traveling with a partner or children. The only downside was that the power kept going out during both the day and night, which was inconvenient. Aside from that issue, it was a comfortable and enjoyable stay.
Patricia, 2-night trip
Verified

10/10 Exceptional

Very pleasant stay. Friendly staff, very accommodating, clean and recently updated rooms. Very nice designs and everything working well. Great price for what we got. There is construction in the building as they are still renovating rooms but it did not bother us when sleeping. View is amazing!
Diane, 2-night trip
Verified

8/10 Very good

Staff very helpful and cleanliness not so good
Soraya, 2-night trip
Verified

10/10 Exceptional

Clean room
Luis Antonio Tamez, 3-night trip
Verified

6/10 Good

The staff and security and all the workers were extremely attentive
Vanessa, 4-night trip
Verified

6/10 Good

The views and room were stunning! However the valet and hotel staff were rather rude. My fiance doesn't speak Spanish, but I do, and some staff members would get upset when I'd ask them to repeat themselves. It just made things a little awkward.
Genesis, 4-night trip
Verified

4/10 Fair

Location is good. But rooms outdated, toilet ans shower not working properly, AC not cooling enough. Staff not very informative
fidel, 3-night trip
Verified

6/10 Good

I loved that was by the beach in the middle of the city easy access to city transportation 12 pesos pp. Beach had glass and garbage, needs to be clean up. I didn't see anybody from the hotel cleaning the beach. My bathroom stinks like sewer water day and night.
Julio Rolando, 7-night trip
Verified

6/10 Good

Being a frequest flyer I can compare and to me, this hotel was overrated. It was wheelchair accessible (as it should), ordering food from room service was much better than the buffer and much cheaper. The most important, the hotel didnt have any entertaintment for children or adults. Few pools, the beach and expensive paid water sports, like Jetskies, etc. For someone who will stay more than 2 nights it can get a bit repetative. Also, parking its not free, get ready to pay for that, wether its included in your booking or not, ITS NOT FREE.
Ambar Altagracia, 3-night trip
Verified

10/10 Exceptional

The Whole stay was very Good.
Maria, 1-night trip
Verified

10/10 Exceptional

Todo excelente
Elsa, 1-night trip
Verified

10/10 Exceptional

Everything was awesome
Gina Lucille, 6-night trip
Verified

10/10 Exceptional

Excelente
Marco Polo, 2-night trip
Verified

6/10 Good

Construction in front of hotel, infinity pool now charged 250 pesos per day, buffet really bad for the amount they charge.
Claude, 14-night trip
Verified

10/10 Exceptional

Exelente
Edgar, 3-night trip
Verified

10/10 Exceptional

I’m happy
Kevin, 7-night trip
Verified

10/10 Exceptional

We were closed to almost everything. Gallery was just crossed the street. Emporio has delicious buffet. Other restaurants were very closed by. Beach is located in the back yard. We had a wonderful time. We will definitely go back.
Marisol, 6-night trip
Verified

10/10 Exceptional

Excelente
Hugo, 1-night trip
Verified

10/10 Exceptional

Excelente
Ricardo, 2-night trip
Verified

10/10 Exceptional

It was a great time. I had a late flight and they quickly gave me options that varied depending if I wanted to spend extra money or not. Very kind team. Even though they are still in repairs from the hurricanes they made my stay wonderful. Definitely would stay with them again.
Jaret, 3-night trip
Verified

10/10 Exceptional

Nice but room only get one bef but I book two
Adrian, 2-night trip