Guests
All properties in Lucca, Tuscany, Italy

Best Western Grand Hotel Guinigi

4-star hotel with restaurant, near Piazza dell'Anfiteatro

  • Free WiFi and free parking
From
ZAR 1,493

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Classic Room, 2 Twin Beds - Guest Room
  • Classic Room, 2 Twin Beds - Guest Room
  • Classic Room, 2 Twin Beds - Bathroom
  • Exterior
  • Classic Room, 2 Twin Beds - Guest Room
Classic Room, 2 Twin Beds - Guest Room. Image 1 of 42.
1 / 42Classic Room, 2 Twin Beds - Guest Room
Via Romana 1247, Lucca, 55100, LU, Italy
8,6.Fabulous.
  • Very clean. Spacious, bright and modern. I’d definitely recommend anyone stay here.…

    Sep 26, 2021

  • Great hotel. We come back every year. The staff is excellent! The rooms are as well.

    Sep 5, 2021

See all 110 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Safe

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 167 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Fitness center
    • Business center

    For families

    • Cribs/infant beds (surcharge)
    • Playground on site
    • Rollaway/extra beds (surcharge)
    • Television
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • Piazza dell'Anfiteatro - 33 min walk
    • Porta Elisa - 21 min walk
    • Villa Bottini - 25 min walk
    • San Micheletto Complex - 25 min walk
    • Porta San Gervasio - 25 min walk
    • Lucca Botanical Gardens - 26 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Suite, Multiple Beds, Jetted Tub
    • Classic Room, 1 King Bed
    • Classic Room, 2 Twin Beds
    • Classic Room, Multiple Beds
    • Suite, 1 King Bed, Terrace
    • Family Room, Multiple Beds

    What’s around

    Landmarks

    • Piazza dell'Anfiteatro - 33 min walk
    • Porta Elisa - 21 min walk
    • Villa Bottini - 25 min walk
    • San Micheletto Complex - 25 min walk
    • Porta San Gervasio - 25 min walk
    • Lucca Botanical Gardens - 26 min walk
    • Piazza San Francesco - 28 min walk
    • Lucca Center of Contemporary Art - 28 min walk
    • Guinigi Tower - 30 min walk
    • Lucca Cathedral Museum - 31 min walk
    • Porta dei Borghi - 1.6 mi / 2.6 km

    Getting around

    • Galileo Galilei Airport (PSA) - 29 min drive
    • Lucca Station - 4 min drive
    • Tassignano-Capannori Station - 5 min drive
    • Lucca San Pietro a Vico Station - 8 min drive
    map
    See on map
    Via Romana 1247, Lucca, 55100, LU, Italy

    At a glance

    Hotel size

    • This hotel has 167 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • Fitness facilities
    • Sauna
    • Bicycle rentals on site
    • Playground on site
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby

    Working away

    • Business center
    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 8471
    • Conference space size (meters) - 787

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1993
    • Elevator
    • Safe-deposit box at front desk
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Low-height counters/sink
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains

    Freshen up

    • Bidet
    • Hair dryer

    Be entertained

    • 32-inch flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 5 per person (approximately)

    Children & extra bedsPay at property

    • Cribs/infant beds are available for EUR 12.0 per day
    • Rollaway beds are available for EUR 25.0 per night
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 12 per pet, per day
    • Service animals exempt from fees

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    Policies

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

    Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Also known as

    • Best Western Grand Guinigi
    • Hotel Guinigi
    • Best Western Lucca
    • Lucca Best Western
    • Best Grand Guinigi Lucca
    • Best Western Grand Hotel Guinigi Hotel
    • Best Western Grand Hotel Guinigi Lucca
    • Best Western Grand Hotel Guinigi Hotel Lucca
    • Best Western Grand Guinigi Lucca
    • Best Western Grand Hotel Guinigi
    • Best Western Grand Hotel Guinigi Lucca
    • Best Western Hotel Guinigi
    • Grand Guinigi
    • Grand Hotel Guinigi
    • Guinigi Grand Hotel
    • Guinigi Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Best Western Grand Hotel Guinigi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Yes, pets are welcome. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 2:00 PM - midnight. Check-out time is noon.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Pasticceria Momus Cafe (2.1 mi) and Vinarkía (2.1 mi).
    • Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Enjoy amenities like a sauna and a fitness center.
    8,6.Fabulous.
    • 8,0.Very good

      Quite new hotel, convenient location out of the town clean, good breakfast, nice people

      Marco, 1 night romance trip, Aug 13, 2020

      Verified Expedia guest review

    • 8,0.Very good

      Great value for money

      Good value for money. Everything you need for an overnight and great breakfast!

      William, 1 night family trip, Jan 1, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      I know the property for long time...the only issue continue to be internet...terrible...It seems has not been improved...talking to front desk only evasive answers...

      6 night business trip, Dec 3, 2019

      Verified Expedia guest review

    • 8,0.Very good

      Very good but...

      Everything including dinner and breakfast was very good except the noise from kitchen fans which kept us awake till 11 o' clock at night. Ask for a quiet room

      Valeria, 2 night trip, Oct 16, 2019

      Verified Hotels.com guest review

    • 8,0.Very good

      Suite room was spacious, comfortable and quiet being on the top floor. Five minute drive to old city walls or convenient bus service immediately outside the hotel. Good free parking facilities.Had dinner in the hotel on two nights and it was reasonable quality and good value. Bar unfortunately is dead. Hotel a little dated in decor but no big deal. All staff were friendly and welcoming. Would use this hotel again if I was staying in Lucca.

      4 night romance trip, Oct 14, 2019

      Verified Expedia guest review

    • 2,0.Poor

      The property is very old, the wifi does not work in all of the rooms and the hotel is not close to any food establishments.

      LaKisha, 3 night trip with friends, Sep 12, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      A pleasant stay for a family

      Comfortable large room, got a top floor family room with a cute little roof balcony, breakfast was very nice. Only con is the location, must have a car to get to the old city and nothing around.

      noam, 1 night family trip, Aug 17, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Luxury oasis

      Wonderful hotel. Fabulous breakfast buffet. Staff was attentive and helpful especially for non-Italian speaking folks. We enjoyed a close by pizza place and grocery store. Free parking is a great bonus.

      Jeri, 1 night romance trip, Aug 16, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Was in good location, room was large, clean and quiet. Just what we wanted.

      1 night family trip, Jun 27, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Fantastic Hotel

      Myself and my mum both thought this was excellent and the staff were very helpful and friendly,we would love to go back there.

      Colin, 1 night family trip, Jun 18, 2019

      Verified Hotels.com guest review

    See all 110 reviews