Mercure Hotel Düsseldorf City Nord

Photo gallery for Mercure Hotel Düsseldorf City Nord

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Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Privilege, Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Mercure Hotel Düsseldorf City Nord

UNESCO Sustainable Travel Pledge

Mercure Hotel Düsseldorf City Nord

4.0 star property
4-star hotel in Moersenbroich with restaurant and bar/lounge

8,2/10 Very good

635 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Bar
Map
Noerdlicher Zubringer 7, Düsseldorf, NW, 40470
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Front desk safe
For families
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Moersenbroich
  • Messe Duesseldorf - 7 min drive
  • Konigsallee - 14 min drive
  • Merkur Spiel-Arena - 16 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 7 min drive
  • Cologne - Bonn Airport (CGN) - 47 min drive
  • Düsseldorf Volksgarten Station - 9 min drive
  • Düsseldorf Airport Terminal Station - 10 min drive
  • Düsseldorf Airport Station - 12 min drive
  • Düsseldorf-Derendorf S-Bahn - 12 min walk
  • Düsseldorf Rath Mitte Station - 16 min walk
  • Düsseldorf Rath S-Bahn - 26 min walk

About this property

Mercure Hotel Düsseldorf City Nord

4-star eco-friendly hotel in the heart of Moersenbroich
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Mercure Hotel Düsseldorf City Nord. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • Luggage storage, an elevator, and free newspapers
  • A front desk safe, a 24-hour front desk, and multilingual staff
  • Guest reviews speak well of the overall value, helpful staff, and proximity to shopping
Room features
All guestrooms at Mercure Hotel Düsseldorf City Nord boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Smart TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per day

Parking

  • Self parking costs EUR 18 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Dusseldorf City Nord
Mercure Dusseldorf Nord
Mercure Hotel City Nord
Mercure Hotel City Nord Dusseldorf
Mercure Hotel Dusseldorf City Nord
Mercure Hotel Dusseldorf Nord
Mercure Hotel Düsseldorf City Nord Duesseldorf
Mercure Hotel Düsseldorf City Nord
Mercure Düsseldorf City Nord
Mercure Düsseldorf City Nord
Hotel Mercure Hotel Düsseldorf City Nord
Mercure Hotel Dusseldorf City Nord
Mercure Hotel Düsseldorf City Nord Düsseldorf
Mercure Düsseldorf City Nord Düsseldorf
Hotel Mercure Hotel Düsseldorf City Nord Düsseldorf
Düsseldorf Mercure Hotel Düsseldorf City Nord Hotel
Mercure Dusseldorf City Nord
Mercure Hotel Düsseldorf City Nord Hotel
Mercure Hotel Düsseldorf City Nord Düsseldorf
Mercure Hotel Düsseldorf City Nord Hotel Düsseldorf

Frequently asked questions

Does Mercure Hotel Düsseldorf City Nord offer free cancellation for a full refund?
Yes, Mercure Hotel Düsseldorf City Nord does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Hotel Düsseldorf City Nord?
As of 05 October 2022, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf City Nord on 31 October 2022 start from R951, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel Düsseldorf City Nord?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hotel Düsseldorf City Nord?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per day.
Is parking offered on site at Mercure Hotel Düsseldorf City Nord?
Yes. Self parking costs EUR 18 per night.
What are the check-in and check-out times at Mercure Hotel Düsseldorf City Nord?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
Are there restaurants at or near Mercure Hotel Düsseldorf City Nord?
Yes, there's an onsite restaurant. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include China Man (4-min walk), La Tosca (5-min walk), and Trattoria Zucchero (7-min walk).

Overall score and ratings

8,2

Very good

8,9/10

Cleanliness

8,5/10

Staff & service

7,9/10

Amenities

8,4/10

Property conditions & facilities

8,1/10

Eco-friendliness

6/10 Good

Lin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I like it
Very comfy bed, large room. The staff was very nice and helpful.
Aleksandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a nice hotel, the hotel room was nice. But i was slightly disappointed with the breakfast. There was no toaster for the bread.
1-night trip
Verified Expedia guest review

8/10 Very good

KAREN, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Telephone in room not working, no internet available, no help from staff to eventually change rooms. Had probably to do with renovation works, but that is not client's problem.
Gerit, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Minhwa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

thank you, the staff was very friendly and helpful.
3-night business trip
Verified Expedia guest review

8/10 Very good

Difficulty in getting TV program in English like the news. May be Bbc news. Or CNN
3-night trip with friends
Verified Expedia guest review

2/10 Poor

inspite of repeated tel. contacts they refused to cancel my reservation due to serious medical conditions. Tried to cancel 4 weeks before date of reservation but they would not let me cancel.
1-night family trip
Verified Expedia guest review