Courtyard by Marriott Norfolk Downtown

Photo gallery for Courtyard by Marriott Norfolk Downtown

Primary image
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Courtyard by Marriott Norfolk Downtown

Courtyard by Marriott Norfolk Downtown

3.0 star property
3-star hotel with indoor pool, near Waterside Festival Marketplace

8,2/10 Very good

985 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
520 Plume street, Norfolk, VA, 23510
Main amenities
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Spa tub
  • Coffee shop/cafe
  • 24-hour business center
  • 4 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Norfolk
  • Waterside Festival Marketplace - 6 min walk
  • USS Wisconsin BB-64 - 7 min walk
  • Chrysler Hall - 12 min walk
  • Norfolk Scope - 17 min walk
  • Sentara Norfolk General Hospital - 34 min walk
  • Norfolk State University - 35 min walk
  • Town Point Park - 1 min drive
  • MacArthur Center - 1 min drive
  • Norva Theater - 1 min drive
  • Chrysler Museum of Art - 2 min drive

Getting around

  • Norfolk Intl. Airport (ORF) - 15 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 42 min drive
  • Norfolk Station - 17 min walk
  • Virginia Beach Station - 20 min drive
  • Newport News Station - 28 min drive
  • MacArthur Square Station - 3 min walk
  • Civic Plaza Station - 4 min walk
  • Monticello Station - 9 min walk

About this property

Courtyard by Marriott Norfolk Downtown

When you stay at Courtyard by Marriott Norfolk Downtown, you'll be within a 10-minute drive of Norfolk Scope and Norfolk State University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a spa tub. The helpful staff and central location get good marks from fellow travelers. The property is just a short walk to public transportation: MacArthur Square Station is 3 minutes and Civic Plaza Station is 4 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 19 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (3088 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Connecting/adjoining rooms available

Special features

Dining

The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between USD 2 and USD 20 for adults, and USD 2 and USD 20 for children (approximately)

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Bar/lounge
  • Indoor pool
  • Restaurant
The following facilities are closed on Wednesday and Thursday:
  • Indoor pool
  • Restaurant
  • Bar/lounge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 19 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Frequently asked questions

Overall score and ratings

8,2

Very good

8,4/10

Cleanliness

8,7/10

Staff & service

7,7/10

Amenities

8,1/10

Property conditions & facilities

7,8/10

Eco-friendliness

8/10 Very good

It was ok
Paramjit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vianetta, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beverly, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Delores, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Dated Hotel & Overpriced
I stayed here for 6 nights and to be honest this was the worst hotel I have ever stayed at. The room was extremely dated and dusty all over and the shower was not working properly. We also asked for our room to be cleaned several days in a row and was never cleaned during our stay which was extremely disappointing. Especially, when you pay 200+ USD per night you expect the room to be of a somewhat quality especially when tied to the Marriott brand. If you are considering this hotel find another one that might cost a little more but at least it will be worth it.
6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The hotel staff was very friendly and accommodating. Great location. Would defiantly stay again.
Jennifer, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good Location in Walkable Norfolk!
Norfolk is a great city. The hotel was very convenient and was less expensive than some of the water front hotels. The room was a little dated and the shower did not work right (only half the water went up into the shower head) and then after a shower, water continually dripped. Staff couldn't have been friendlier and helpful.
Denise, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff, very accommodating and professional. Clean. Central location.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, rooms need updated though. Good location and plenty of restaurants
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jaquin, 2-night trip
Verified Hotels.com guest review