Altona's Hotel Louis C. Jacob offers a serene retreat with a garden, library, and Michelin-starred dining. Unwind at the Louis C Jacobs Spa or enjoy a meal on the porch; past guests rave about their stay.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Airport transfer
Pet friendly
Parking available
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Breakfast available
Fitness center
Sauna
Valet parking
Self parking
24-hour room service
In-room childcare
Conference center
Business center
For families (6)
Children stay free
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Premium TV channels
The current price is R3 199
R3 199
R3 423 total
includes taxes & fees
25 May - 26 May
Why we love this property
Work meets waterfront
Business meets relaxation at this waterfront hotel. Conference facilities await by day, while spa services rejuvenate by night.
Culinary excellence
Michelin-starred French cuisine with ocean views, plus a garden-view restaurant. Bar and buffet breakfast complete the culinary experience.
Pure relaxation
A full-service spa, daily massages, and sauna create a blissful waterfront escape. The 24-hour gym and riverside garden enhance the wellness journey.
Schützenstraße (Mitte) Hamburg Station - 10 min drive
Eidelstedt Station - 10 min drive
Hochkamp S-Bahn - 15 min walk
Klein Flottbek S-Bahn - 20 min walk
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Restaurants
Carroux Kaffeerösterei GmbH - 5 min drive
Rio Grande Blankenese Restaurant - 3 min drive
Kleine Rast - 6 min walk
Dill Sin Döns - 3 min walk
Marche in Haus 61 - 22 min drive
About this property
Louis C. Jacob, Hamburg, Autograph Collection
Louis C. Jacob, Hamburg, Autograph Collection puts you within a 15-minute drive of Volksparkstadion and St. Pauli Piers. Guests can be pampered with spa services at the spa, and Jacobs Restaurant, one of 2 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna.
At a glance
DONE
Hotel size
84 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Children aged 12 and younger eat free breakfast
No cots (infant beds)
Babysitting*
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 30 per night; includes in/out privileges)
On-site valet parking (EUR 30 per night)
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station shuttle*
Cruise terminal shuttle*
Ferry terminal shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 restaurants
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Art supplies
Changing table
What to do
Bicycle tour information
Hiking/biking trails nearby
Working away
Business center
6 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
2 buildings/towers
Built in 1791
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Fitness center
Adjacent to a golf course
Bicycle parking
Full-service spa
Sauna
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Local artist showcase
Local culture & ecosystem education
At least 80% lighting from LEDs
Banquet hall
Reception hall
Traditional architecture
Accessibility
Wheelchair-accessible public washroom
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Heating
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Office
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free bottled water
Highchair
More
Daily housekeeping (surcharge)
In-room safe
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Louis C. Jacob Wellness. The spa is equipped with a sauna. The spa is open daily.
Dining
Jacobs Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). 2-star Michelin rating. Reservations are required.
Kleines Jacob - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Jacobs Bar - Overlooking the ocean, this bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (one-way)
Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per room, per night, plus a one-time cleaning fee of EUR 50
Parking
Self parking costs EUR 30 per night with in/out privileges
Valet parking costs EUR 30 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
National rating
This hotel is rated 5 stars.
Also known as
Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg
Frequently asked questions
Does Louis C. Jacob, Hamburg, Autograph Collection offer free cancellation for a full refund?
Yes, Louis C. Jacob, Hamburg, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Louis C. Jacob, Hamburg, Autograph Collection?
Yes, pets are welcome. There's a charge of EUR 20 per room, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Louis C. Jacob, Hamburg, Autograph Collection?
Yes. Self parking costs EUR 30 per night. Valet parking costs EUR 30 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Louis C. Jacob, Hamburg, Autograph Collection?
Yes, an airport shuttle is available. The charge is EUR 120 per vehicle one-way.
What are the check-in and check-out times at Louis C. Jacob, Hamburg, Autograph Collection?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Louis C. Jacob, Hamburg, Autograph Collection?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min drive) is nearby.
What is there to do at Louis C. Jacob, Hamburg, Autograph Collection and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center. Louis C. Jacob, Hamburg, Autograph Collection also has a garden.
Are there restaurants at or near Louis C. Jacob, Hamburg, Autograph Collection?
Yes, there are 2 onsite restaurants, featuring alfresco dining, French cuisine, and garden views.
What's the area around Louis C. Jacob, Hamburg, Autograph Collection like?
Louis C. Jacob, Hamburg, Autograph Collection is located on the boardwalk/promenade in Altona, a short 19-minute walk from Jenischpark.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Louis C. Jacob, Hamburg, Autograph Collection Reviews
9,2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,6
Cleanliness
8,8
Location
9,4
Staff & service
9,2
Property conditions & facilities
Popular mentions
Room
Food
Air conditioning
River
Restaurant
Breakfast
Reviews
Verified
10/10 Exceptional
04 November 2025
Very nice hotel in a beautiful surrounding on the Elbe. Great staff, spacious rooms, and fantastic breakfast
Antti
Antti, 1-night trip
Verified
10/10 Exceptional
27 August 2025
vwery good Location
Herbert
Herbert, 1-night trip
Verified
10/10 Exceptional
18 May 2025
This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.
Jennifer
Jennifer, 3-night trip
Verified
10/10 Exceptional
18 July 2025
Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !
Matthieu
Matthieu, 1-night trip
Verified
10/10 Exceptional
24 July 2024
Super great hotel
We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
21 June 2024
Super place
Always fantastic service - ambiance - cleanness- great food
Lars
Lars, 1-night trip
Verified
10/10 Exceptional
17 August 2024
Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Panayiotis
Panayiotis, 2-night trip
Verified
10/10 Exceptional
10 April 2024
Just one thing missing
This Hotel needs air conditioning in order to stay in business otherwise excellent
Dan
Dan, 1-night trip
Verified
8/10 Very good
19 September 2023
Wonderful location and property
I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Lesther
Lesther, 3-night trip
Verified
8/10 Very good
06 May 2026
Very friendly cleaning and reception staff.
Restaurant and bar team was friendly and well meaning but inexperienced
Kenneth
Kenneth, 2-night trip
Verified
10/10 Exceptional
07 February 2026
Everything was great!
Kamila
Kamila, 1-night trip
Verified
8/10 Very good
13 October 2025
Clean room / pet friendly
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
26 May 2025
Gorgeous retreat overlooking the Elbe
Delightful views, art, ambience, and service.
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
21 September 2023
Excellent patio and stay
Lania
Lania, 3-night trip
Verified
10/10 Exceptional
27 May 2024
Beatiful hotel
Asta
Asta, 1-night trip
Verified
10/10 Exceptional
24 May 2025
Just perfect, as usual❤️
Annette
Annette, 1-night trip
Verified
6/10 Good
02 December 2025
The room was very clean and in good condition.
But it was too cool. Asked for the heating to be turned up - twice, but nothing happened.
The bar staff was very just cleaning and dusting so they totally forgot the guests.
Once you order a drink and you finally get they never come back
Dennis
Dennis, 2-night trip
Verified
10/10 Exceptional
14 July 2023
Very nice
Very nice hotel located right to the Elben canal. Good service, nice rooms and fine food
Rene
Rene, 1-night trip
Verified
10/10 Exceptional
21 May 2024
Loved it
Everything was just so nice.
The staff were so sweet and helpful and the room was so beautiful 😍
We are coming back some day ❤️
Jozee
Jozee, 1-night trip
Verified
10/10 Exceptional
23 August 2023
Worth a stay!
Make sure you have time to sit on the terrasse overlooking the Elbe. The ginger lemonade is a bit too strong for my taste, but everything else is absolutely perfect! Well done.
Åsa
Åsa, 1-night trip
Verified
8/10 Very good
14 September 2023
Very Nice hotel in a fantastic setting. Restaurant, reception etc beautiful. The rooms are a bit dated for a 5 star hotel and no air condition so room was a bit too warm at night
Håkan
Håkan, 1-night trip
Verified
6/10 Good
11 October 2024
Old Hotel it’s not a five star hotel don’t I don’t come again
René
René, 1-night trip
Verified
10/10 Exceptional
21 July 2022
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Marilyn
Marilyn, 2-night trip
Verified
10/10 Exceptional
03 April 2023
Heritage
Wonderfull location at the Elbe and nice walks. Love the feeling of heritage on the place and we see you carry much about that. Autentic stories can not be bought.
Will come back
Hans Thyge
Hans Thyge, 2-night trip
Verified
6/10 Good
28 June 2024
Air condition not working. Hot as hell in the rum. When pointing it out to the reception, I got no explanation or others.. Will not stay at this hotel again.