8/10 Very good
12 September 2023
Verified traveller
3-night trip
Verified Hotels.com guest review
Hotel Excelsior
Dubrovnik beachfront hotel with 3 restaurants and spa
VIP Access
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Hotel Excelsior
Photo gallery for Hotel Excelsior
Overview of Hotel Excelsior
9,4 out of 10 Exceptional
9,4/10 Exceptional
Property highlights
- Free breakfast
- Airport transfer
- Free parking
- Free WiFi
Frana Supila 12, Dubrovnik, 20000
Main amenities
- Daily housekeeping
- On the beach
- 3 restaurants and 2 bars/lounges
- Full-service spa
- Indoor pool
- Fitness center
- Sauna
- Steam room
- Beach umbrellas
- Beach sun loungers
- Beach towels
- 24-hour room service
Feel at home
- Babysitting (surcharge)
- Connecting/adjoining rooms available
- Separate bathtub and shower
- Premium TV channels
- Garden
- Terrace
Room options
View all photos for Villa Odak Deluxe Double Room Sea View, Terrace
Villa Odak Deluxe Double Room Sea View, Terrace
View all photos for Deluxe Double Room, Balcony, Sea View
Deluxe Double Room, Balcony, Sea View
View all photos for Villa Odak Superior Double Room Sea View
Villa Odak Superior Double Room Sea View
View all photos for Superior Double Room, Partial Sea View
Superior Double Room, Partial Sea View
View all photos for Villa Odak Suite Sea View, French Balcony
Villa Odak Suite Sea View, French Balcony
View all photos for Villa Odak Deluxe Double Room Sea View, Balcony
Villa Odak Deluxe Double Room Sea View, Balcony
View all photos for Executive Suite, Balcony, Sea View
Executive Suite, Balcony, Sea View
View all photos for Classic Double Room
Classic Double Room
View all photos for Villa Odak Classic Double Room
Villa Odak Classic Double Room
About this area
What's nearby
- On the beach
- Banje Beach - 1 min drive
- Walls of Dubrovnik - 2 min drive
- Old Town Harbor - 2 min drive
- Pile Gate - 1 min drive
- Dubrovnik Ferry Port - 5 min drive
- Gruz Harbor - 5 min drive
- Lapad Beach - 14 min drive
Getting around
Restaurants
- Prora Restaurant - 3 min walk
- Konoba Dubrava - 8 min drive
- Restaurant Gradska Kavana - 10 min walk
- Restaurant 360 - 9 min walk
- Taj Mahal - 13 min walk
About this property
Hotel Excelsior
Languages
Croatian, English, French, German, Italian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Croatian Tourism Association (HUT - Croatia)
Social distancing
Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
At a glance
Hotel size
- 158 rooms
- Arranged over 9 floors
Arriving/Leaving
- Check-in time from 2 PM - midnight
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Onsite parking limited
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 6:30 AM–10:30 AM
- 3 restaurants
- 2 bars/lounges
- Coffee shop
- 24-hour room service
Traveling with children
- Babysitting (surcharge)
What to do
- On the beach
- Shopping
- Bicycle rentals nearby
- Kayaking nearby
- Scooter/moped rentals nearby
Working away
- 24-hour business center
- Meeting rooms
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Beach sun loungers
- Beach towels
- Beach umbrellas
Facilities
- Built in 1913
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Piano
- Fitness center
- An indoor pool
- Full-service spa
- Sauna
- Massage/treatment rooms
- Steam room
- Vegan dining options
- Vegetarian dining options
- Locally-owned & organized tours & activities
- Local artist showcase
- Local culture & ecosystem education
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
Accessibility
- Wheelchair accessible
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Accessible airport shuttle
Room amenities
Be entertained
- Plasma television
- Premium satellite channels
- Pay movies
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Electric kettle
- Bathrobes and slippers
Sleep well
- Blackout drapes/curtains
- Turndown service
- Bed sheets provided
What to enjoy
- Individually furnished
Freshen up
- Separate bathtub and shower
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Water-efficient showers only
- Water-efficient toilets only
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Salin - Overlooking the ocean, this restaurant serves breakfast only.
Sensus Fine Dining - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.
Prora Beach Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 October - 31 March, EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
- A tax is imposed by the city: From 1 April - 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
Optional extras
- Airport shuttle service is offered for an extra charge of EUR 57 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for EUR 50.0 per day
- Airport shuttle service for children up to age 18 costs EUR 57 (one-way)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-in is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast and through room service.
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Croatian Tourism Association (HUT - Croatia).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
Excelsior Dubrovnik
Hotel Excelsior
Hotel Excelsior Dubrovnik
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik
Hotel Excelsior Hotel
Hotel Excelsior Dubrovnik
Hotel Excelsior Hotel Dubrovnik
Frequently asked questions
Reviews
9,4
Exceptional
9,6/10
Cleanliness
9,4/10
Staff & service
9,6/10
Amenities
9,4/10
Property conditions & facilities
9,4/10
Eco-friendliness
Reviews
10/10 Exceptional
05 September 2023
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2023