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All properties in Shanghai, Shanghai (and vicinity), China
1 room, 2 adults

Four Seasons Hotel Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • DVD player
  • Refrigerator
  • Dry cleaning/laundry service
500 Weihai Road, Shanghai, Shanghai, 200041, China

Luxury hotel with 4 restaurants, near Jing'an Temple
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • DVD player
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room

Four Seasons Hotel Shanghai

  • Deluxe Room, 2 Twin Beds, City View
  • Deluxe Room, 1 King Bed, City View
  • Grand Room, 1 King Bed (Grand Deluxe)
  • Grand Room, 2 Twin Beds (Grand Deluxe)
  • Premier Room, 2 Twin Beds, City View
  • Suite, 1 King Bed (Center Suite)
  • Deluxe Suite, 1 Bedroom (Twin)
  • Deluxe Suite, 1 Bedroom (King)
  • Four Seasons, Executive Suite, 2 Twin Beds
  • Four Seasons, Executive Suite, 1 King Bed
  • Premier Room, 1 King Bed, City View
  • Premier Room, 2 Twin Beds (Grand Premier)
  • Premier Room, 1 King Bed (Grand Premier)
  • Junior Suite, 1 King Bed

What’s around Four Seasons Hotel Shanghai

Landmarks

  • In Downtown Shanghai
  • People's Square - 21 min walk
  • Jing'an Temple - 17 min walk
  • Former French Concession - 19 min walk
  • Xintiandi Style Shoppping Centre - 32 min walk
  • Shanghai Museum - 25 min walk
  • Jade Buddha Temple - 26 min walk
  • Yu Garden - 2.5 mi / 4 km

Getting around

  • Hongqiao Intl. Airport (SHA) - 12 min drive
  • Pudong Intl. Airport (PVG) - 32 min drive
  • Shanghai Railway Station - 4 min drive
  • Shanghai South Railway Station - 11 min drive
  • Nanxiang North Railway Station - 18 min drive
  • West Nanjing Road Station - 7 min walk
  • South Huangpi Road Station - 15 min walk
  • South Shaanxi Road Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 422 rooms
  • This hotel is arranged over 37 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi (3-device limit) and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Qin the Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Cafe Studio - This buffet restaurant serves breakfast, lunch, and dinner.

Si Ji Xuan - This restaurant serves lunch and dinner. Open daily.

Four Seasons Hotel Shanghai’s small print

Also known as

  • Four Seasons Hotel Shanghai
  • Four Seasons Shanghai
  • Shanghai Four Seasons Hotel
  • Shanghai Four Seasons
  • 4 Seasons Hotel Shanghai
  • Four Seasons Shanghai Shanghai
  • Four Seasons Hotel Shanghai Hotel
  • Four Seasons Hotel Shanghai Shanghai
  • Four Seasons Hotel Shanghai Hotel Shanghai

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs CNY 120 per day

Valet parking costs CNY 30 per night

Rollaway beds are available for CNY 288.0 per night

Buffet breakfast is offered for an extra charge of CNY 262 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Four Seasons Hotel Shanghai

  • Does Four Seasons Hotel Shanghai offer free cancellation for a full refund?
    Yes, Four Seasons Hotel Shanghai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Four Seasons Hotel Shanghai?
    Yes. Self parking costs CNY 120 per day. Valet parking costs CNY 30 per night.
  • Is there a pool at Four Seasons Hotel Shanghai?
    Yes, there's an indoor pool.
  • Are pets allowed at Four Seasons Hotel Shanghai?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Four Seasons Hotel Shanghai?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Four Seasons Hotel Shanghai?
    Yes, there are 4 onsite restaurants.
  • What is there to do near Four Seasons Hotel Shanghai?
    Recommended spots to visit include Jing'an Temple (0.9 mi) and Former French Concession (1 mi), along with People's Square (1.1 mi) and Shanghai Museum (1.3 mi).

Recent reviews

Superb 9,2 From 332 reviews

Poor 2,0
Abominable service, unclean rooms
Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice. I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly. For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder. I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed. There are tons of better options in this city in the same price range.
Markus, gb2 night business trip
Very good 8,0
A very nice stay
It’s a very nice stay. Hotel has good quality in terms of the staff service, the manner how they are trained, the caring for the customers, the cleanliness of the rooms etc. Even though the hotel rooms look a little bit old, the bed is comfortable. And the location of the hotel is fabulous. Breakfast is good too.
Ka Wai, us3 night trip
Good 6,0
bad experience
terrible sinking stayed there many times
Sai Kai, us5 night business trip
Exceptional 10,0
My Four Seasons Shangai experiences
Excellent attention and service. Room was clean and comfortable. All needs for business and family’s were fulfilled. Food was 1st class and delicious. Certainly will come back
ENRIQUE, us4 night business trip
Very good 8,0
Check in could be better
Very nice two night stay. Great location. All’s well except check in is a bit off. The receptionist just check me in, took a dep and copied my passport , handed me my key and pre-ordered train ticket and said I am good to go. I just got off an early morning flight from Seoul having to get up at 5am that morning and is not at my best so I just left and go to my room. Half way through unpacking, I realize that the receptionist missed informing me regarding breakfast that come with the room and wifi. This is not such a big deal cause I will find out soon or later but given this is a Four Season Hotel I naturally set the par higher. First time this ever happen during a check in. I always booked room with breakfast and without fail, I’ll be inform that breakfast comes with the booking and where the breakfast spot is located snd also wifi information. Even at much lesser hotels. Ended up calling the front desk for info. Like I said not a big deal but I expected better from a Four Season. I’ll be checking back for two more evenings on the 19th after my trip to SuZhou. i’ll see if it is a norm or just a one time oversight with the hotel. All other services are as expected from a Four Season.
Danny, ca2 night trip
Exceptional 10,0
Wonderful service. It made me and my family feels so welcome. Thank you!
Yi, us4 night family trip
Exceptional 10,0
The best service you can get
They really have their act together here. Every aspect of our experience was carefully coordinated to be as comfortable and helpful as possible.
Adam, us3 night trip with friends
Exceptional 10,0
1 day stay
Good location n excellent room
Liw Yong, gb1 night business trip
Exceptional 10,0
Best Hotel Ever!
One of the best hotels in Shanghai if not the world. I always feel right at home when I am there, actually better than home.
Michael, us1 night business trip
Exceptional 10,0
We will return
We loved staying at the Four Seasons. Beautiful hotel, wonderful pool, spa and gym. Most of all, the service was impeccable. At Our breakfast buffet we were greeted by name, our waiter (recently promoted to captain) Louis was so friendly, professional, and accommodating as was Summer and the other extraordinary staff. We will return
Amy, us6 night family trip

Four Seasons Hotel Shanghai

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