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Four Seasons Hotel Shanghai

Luxury hotel with 4 restaurants, near People's Square

  • Free WiFi

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Living Room
  • Indoor Pool
Indoor Pool. Image 1 of 56.
1 / 56Indoor Pool
  • Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several…

    Jan 14, 2020

  • Wonderful king room with a desk, sofa and coffee table. Giant bathroom too!

    Jan 8, 2020

See all 275 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 422 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television

What’s around

  • In Jing'an
  • People's Square - 14 min walk
  • Yu Garden - 43 min walk
  • Jing'an Temple - 24 min walk
  • Xintiandi Style Shoppping Centre - 26 min walk
  • Shanghai Museum - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests


  • In Jing'an
  • People's Square - 14 min walk
  • Yu Garden - 43 min walk

What’s around


  • In Jing'an
  • People's Square - 14 min walk
  • Yu Garden - 43 min walk
  • Jing'an Temple - 24 min walk
  • Xintiandi Style Shoppping Centre - 26 min walk
  • Shanghai Museum - 20 min walk
  • Jade Buddha Temple - 34 min walk
  • The Bund - 2.2 mi / 3.6 km
  • Oriental Pearl Tower - 3.5 mi / 5.7 km
  • Shanghai Disneyland© - 20.1 mi / 32.4 km

Getting around

  • Pudong International Airport (PVG) - 47 min drive
  • Hongqiao International Airport (SHA) - 24 min drive
  • Shanghai Railway Station - 5 min drive
  • Shanghai South Railway Station - 12 min drive
  • Nanxiang North Railway Station - 19 min drive
  • South Huangpi Road Station - 8 min walk
  • West Nanjing Road Station - 14 min walk
  • People's Square Station - 17 min walk

At a glance

Hotel size

  • This hotel has 422 rooms
  • This hotel is arranged over 37 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required


  • No cribs (infant beds)
  • Babysitting/childcare*


  • Pets not allowed


  • Free WiFi (3-device limit) and wired Internet access in public areas
  • Free WiFi in rooms


  • Onsite self parking (CNY 120 per day)
  • Onsite valet parking (CNY 30 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • One meeting room
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Soundproofed rooms

Things to enjoy

  • In-room massage available
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Qin the Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.


Cafe Studio - This buffet restaurant serves breakfast, lunch, and dinner.

Si Ji Xuan - This restaurant serves lunch and dinner. Open daily.

Small print

Also known as

  • Four Seasons Hotel Shanghai
  • Four Seasons Shanghai Shanghai
  • Four Seasons Hotel Shanghai Hotel
  • Four Seasons Hotel Shanghai Shanghai
  • Four Seasons Hotel Shanghai Hotel Shanghai
  • Four Seasons Shanghai
  • Shanghai Four Seasons Hotel
  • Shanghai Four Seasons
  • 4 Seasons Hotel Shanghai

Optional extras

Self parking costs CNY 120 per day

Valet parking costs CNY 30 per night

Rollaway beds are available for CNY 288.0 per night

Buffet breakfast is offered for an extra charge of CNY 262 per person (approximately)

Babysitting/childcare is available for an extra charge


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CNY 120 per day. Valet parking costs CNY 30 per night.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 4 onsite restaurants. Nearby restaurants include Nolita (5-min walk), Pho Sizzling (5-min walk), and Tomatito (5-min walk).
  • Four Seasons Hotel Shanghai has a spa and an indoor pool, as well as a steam room.
  • 10,0.Exceptional

    Excellent service! Friendly and professional, but not at all stuffy. Very family-friendly. Nice touches such as stuffed animal for my daughter and birthday treats at lovely breakfast and waiting for me in room at end of the day. Not the newest or most high tech property but beautiful and clean. Highly recommend and can’t wait to go back!

    Greta, 5 night family trip, Dec 18, 2019

    Verified Expedia guest review

  • 8,0.Very good

    The staff are excellent. They are very responsive and professional, as one would expect at a Four Seasons and in Shanghai. The location is also ideal, near multiple metro lines and within walking distance from a number of great neighborhoods. At the same time, the rooms themselves are a bit tired. The thing that struck me in walking into the room was the carpet. It was worn and there was a dark ring around the parameter of the room, under the baseboard, where dirt has collected over time. Some of the accessories like the bed skirt also seemed a bit old. All and all, I kept wondering why Four Seasons continues to keep its name on this property, without a renovation. It wasn't a bad experience, and I might consider staying there at the future, though I expected more given the Four Seasons name.

    3 night business trip, Dec 9, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    IT is a very good property in the area, convenient to go everywhere within walking distance.

    Canson, 4 night business trip, Dec 9, 2019

    Verified Expedia guest review

  • 8,0.Very good

    A very nice stay

    It’s a very nice stay. Hotel has good quality in terms of the staff service, the manner how they are trained, the caring for the customers, the cleanliness of the rooms etc. Even though the hotel rooms look a little bit old, the bed is comfortable. And the location of the hotel is fabulous. Breakfast is good too.

    Ka Wai, 3 night trip, Dec 3, 2019

    Verified guest review

  • 8,0.Very good

    Comfortable Centrally Located Hotel

    Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity

    Kelvin, 4 night business trip, Dec 1, 2019

    Verified guest review

  • 10,0.Exceptional

    This is an amazing hotel , staff were really friendly .

    7 night family trip, Dec 1, 2019

    Verified Expedia guest review

  • 6,0.Good

    bad experience

    terrible sinking stayed there many times

    Sai Kai, 5 night business trip, Nov 15, 2019

    Verified guest review

  • 10,0.Exceptional

    My Four Seasons Shangai experiences

    Excellent attention and service. Room was clean and comfortable. All needs for business and family’s were fulfilled. Food was 1st class and delicious. Certainly will come back

    ENRIQUE, 4 night business trip, Oct 21, 2019

    Verified guest review

  • 6,0.Good

    Didn’t like the room size view. I was surprised for the hotel at that level, and this was my 4th time staying there.

    2 night business trip, Oct 11, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Check in could be better

    Very nice two night stay. Great location. All’s well except check in is a bit off. The receptionist just check me in, took a dep and copied my passport , handed me my key and pre-ordered train ticket and said I am good to go. I just got off an early morning flight from Seoul having to get up at 5am that morning and is not at my best so I just left and go to my room. Half way through unpacking, I realize that the receptionist missed informing me regarding breakfast that come with the room and wifi. This is not such a big deal cause I will find out soon or later but given this is a Four Season Hotel I naturally set the par higher. First time this ever happen during a check in. I always booked room with breakfast and without fail, I’ll be inform that breakfast comes with the booking and where the breakfast spot is located snd also wifi information. Even at much lesser hotels. Ended up calling the front desk for info. Like I said not a big deal but I expected better from a Four Season. I’ll be checking back for two more evenings on the 19th after my trip to SuZhou. i’ll see if it is a norm or just a one time oversight with the hotel. All other services are as expected from a Four Season.

    Danny, 2 night trip, Oct 11, 2019

    Verified guest review

See all 275 reviews