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NH Collection Mexico City Reforma

4-star hotel in Zona Rosa with outdoor pool and restaurant

  • Free WiFi
From
ZAR 1,244

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  • Outdoor Pool
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Liverpool No 155, Mexico City, 06600, CDMX, Mexico
8,2.Very good.
  • We stayed in 1624, huge room, but cllse to a bar and music loud til late hours of the…

    Jul 29, 2021

  • Except for the construction noise just above our room, the hotel was comfortable and…

    Jun 30, 2021

See all 932 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Convenient
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 306 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Zona Rosa
  • Glorieta de Insurgentes - 5 min walk
  • Paseo de la Reforma - 6 min walk
  • Cibeles Fountain - 7 min walk
  • The Angel of Independence Monument - 7 min walk
  • U.S. Embassy - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room
  • Premium Room
  • Junior Suite
  • Suite
  • Suite, Terrace, View
  • Suite (Extra Bed 2 adults + 1 child)
  • Suite, Terrace, View (Extra Bed 2 adults + 1 child)
  • Superior Room, View
  • Premium Room, Balcony, View (Premium Room with Balcony)
  • Family Room, Balcony, View (Family Room with Balcony)

What’s around

Landmarks

  • In Zona Rosa
  • Glorieta de Insurgentes - 5 min walk
  • Paseo de la Reforma - 6 min walk
  • Cibeles Fountain - 7 min walk
  • The Angel of Independence Monument - 7 min walk
  • U.S. Embassy - 8 min walk
  • Reforma 222 - 10 min walk
  • Diana the Huntress Fountain - 12 min walk
  • Cristobal Colon Monument - 21 min walk
  • Monumento a los Ninos Heroes - 21 min walk
  • Chapultepec Park - 23 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 9 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 41 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Insurgentes Station - 6 min walk
  • Sevilla Station - 8 min walk
  • Cuauhtemoc Station - 16 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
Profile: Zona Rosa

Profile: Zona Rosa

Look no further than Zona Rosa for all of your shopping, culinary, and nightlife needs in Mexico City. By day, art galleries and bookstores run the bustling-but-safe 24-block quadrant, just west of the city center. Street artists and boutiques sell silver, sculptures, and other souvenirs while coffee shops such as Cafebrería El Péndulo serve breakfast items named after famous authors.

Once the sun sets, streets named after European cities liven up, like Liverpool with discos and bars. Of the more than 700 businesses in the area, nearly 140 are restaurants.

map
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Liverpool No 155, Mexico City, 06600, CDMX, Mexico

At a glance

Hotel size

  • This hotel has 306 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • Up to 55 lbs
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (MXN 100 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 16
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1972
  • Elevator
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between MXN 297 and MXN 396 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 689 (subject to availability)

PetsPay at property

  • Pets are allowed for an extra charge of MXN 700 per pet, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Valet parking costs MXN 100 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

  • Hotel NH Mexico City
  • NH Collection Mexico City Reforma
  • Collection Reforma
  • NH Collection Mexico City Reforma Hotel
  • NH Collection Mexico City Reforma Mexico City
  • NH Collection Mexico City Reforma Hotel Mexico City
  • Nh Hotel Mexico City
  • Nh Hotels Mexico City
  • Nh Mexico City Hotel Mexico City
  • NH Mexico City Reforma
  • NH Mexico City Reforma Hotel
  • Reforma Hotel
  • NH Collection Mexico City Reforma Hotel
  • Collection Reforma Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, NH Collection Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs MXN 100 per day.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of MXN 700 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of MXN 689 (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include TOKYO Autentico Restaurante Japones (3-min walk), Carl's Jr (3-min walk), and Beatricita (3-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one way.
  • NH Collection Mexico City Reforma has an outdoor pool and a fitness center.
8,2.Very good.
  • 8,0.Very good

    Mixed feelings

    Fernando, 3 night trip, Aug 3, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotel in Reforma area. Felt very safe, which is very important in Mexico. Great bars and restaurants nearby. Uber and taxis accessible. Modern and clean rooms.

    Victor, 4 night trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Really poor performance, upkeep and details

    Well, price was great as it was low weekend in CDMX so value for the space and comfort of junior suite in **** hotel was great. Property has central perfect location close to everything. We got to checkin at 3pm and waited 20 mins (1 person working during prime checkin time), they said our room wasn’t done. The hotel didn’t seem busy. We were fine and were assured we’d have a room ready in 20 mins, so we left for late lunch and returned in an hour. When we returned to try to gather our bags and room key, we were told to go back in line for another 25/30 mins and wait to finish checkin which should have been done already. The reception clerk didn’t even acknowledge us or the multiple long waits. Staff was fine during stay. The clean staff is sloppy - first day we asked to not clean our room, they went in anyways (no cards for do not disturb). The room only had settings and cups for 1 guest, that’s never case anywhere else. The one cup still had coffee stains on it. They misplaced some other guest’s laundry service in our room. Never replaced low toilet or tissue paper, no extras in sight - had to go ask front desk, pathetic. Amenities, bed/furniture, shower is all good and room looks luxurious but construction work is shoddy, bathroom stalls/doors don’t close, light bulbs flash flickered that only shut off completely w master light control, CO2 detector is right above bed and flickers irritating green light every few seconds that I had to put bandaids over it.

    Eddie, 3 night trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Good Value for Mexico City

    Service is excellent. Air Conditioning in my Suite was not working well in spite of 3 visits from Maintenance. Service in the Restaurant was very good. Gym was clean and adequate. Pool needs to be updated.

    Eric, 8 night trip with friends, May 22, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Good choice in a good neighborhood

    great interior design and friendly staff in Juarez, which is an up and coming neighborhood with good nightlife.

    Younes, 3 night trip, May 20, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    It’s a nice hotel with beautiful views if you take a room at a high floor. great location as well

    1 night trip, May 19, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Best location. Great bedding. Did not like that we struggled with the elevator passes. Loooved the quick room service. Food was great!

    7 night family trip, May 19, 2021

    Verified Orbitz guest review

  • 10,0.Exceptional

    Great service period

    2 night business trip, May 19, 2021

    Verified Expedia guest review

  • 8,0.Very good

    The hotel is clean staff is friendly, our room was on the 17th floor it smelled a like wet dirty carpet, carpets looked dirty and the room had a smell of the air conditioner was not turned on.

    3 night family trip, May 13, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Wonderful hotel and location

    It was a wonderful stay. Lots of space in our room and an attentive staff. Bonus was that the front desk and porters also spoke English, which was rare to find in Mexico City. Great central location to Zona Rosa and easy walk to Roma Norte

    Christopher, 7 night trip, May 12, 2021

    Verified Hotels.com guest review

See all 932 reviews