Sheraton Old San Juan Hotel

Photo gallery for Sheraton Old San Juan Hotel

Primary image
Outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Junior Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Junior Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Sheraton Old San Juan Hotel

Sheraton Old San Juan Hotel

4.0 star property
Bayfront hotel with outdoor pool, near Pier 3

7,8/10 Good

1 002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
100 Brumbaugh Street, San Juan, 00901
Main amenities
  • Housekeeping once per stay
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • Spa tub
  • Room service
  • Babysitting
  • Conference center
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Old San Juan
  • Port of San Juan - 1 min walk
  • Condado Beach - 43 min walk
  • Pan American Pier - 9 min drive
  • Puerto Rico Convention Center - 10 min drive
  • Casino del Mar at La Concha Resort - 12 min drive
  • Jose Miguel Agrelot Coliseum - 14 min drive
  • Carolina Beach - 15 min drive
  • Fort Buchanan - 18 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

About this property

Sheraton Old San Juan Hotel

4-star hotel in the heart of Old San Juan
Port of San Juan is located near Sheraton Old San Juan Hotel, which provides a terrace, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The onsite local cuisine restaurant, Palio, features brunch and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour health club.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and free newspapers
  • Wedding services, luggage storage, and smoke-free premises
  • ATM/banking services, multilingual staff, and a computer station
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All guestrooms at Sheraton Old San Juan Hotel offer perks such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with premium channels
  • Recycling, microwaves, and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 240 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 2 per room, up to 25 lbs)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 25.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference center (8073 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Housekeeping (once per stay)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Recycling

Special features

Dining

Palio - This restaurant specializes in local cuisine and serves breakfast and brunch. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 18.53 percent of room rate

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 16 for children (approximately)
  • Early check-in can be arranged for an extra charge of USD 75 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 75 (subject to availability)
  • Microwaves are available for USD 10 per night
  • Refrigerators are available for an additional charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay

Parking

  • Valet parking costs USD 25.65 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel
Sheraton Old Juan Hotel Juan
Sheraton Old San Juan Hotel Hotel
Sheraton Old San Juan Hotel San Juan
Sheraton Old San Juan Hotel Hotel San Juan

Frequently asked questions

Does Sheraton Old San Juan Hotel offer free cancellation for a full refund?
Yes, Sheraton Old San Juan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Old San Juan Hotel?
As of 03 October 2022, prices found for a 1-night stay for 2 adults at Sheraton Old San Juan Hotel on 24 October 2022 start from R3 167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Old San Juan Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Old San Juan Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Old San Juan Hotel?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Old San Juan Hotel?
Yes. Valet parking costs USD 25.65 per night.
What are the check-in and check-out times at Sheraton Old San Juan Hotel?
You can check in from 3 PM - midnight. There's a charge of USD 75 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.
Is there an onsite casino at Sheraton Old San Juan Hotel?
No, this hotel doesn't have a casino, but Sheraton Casino (10-min drive) and Casino del Mar at La Concha Resort (12-min drive) are both nearby.
What is there to do at Sheraton Old San Juan Hotel and nearby?
Have fun with nearby activities like hiking and snorkeling, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Sheraton Old San Juan Hotel also has a 24-hour health club.
Are there restaurants at or near Sheraton Old San Juan Hotel?
Yes, Palio offers local cuisine. Nearby restaurants include Aguaviva (4-min walk), Café Puerto Rico (4-min walk), and Toro Salao (4-min walk).
What's the area around Sheraton Old San Juan Hotel like?
Sheraton Old San Juan Hotel is located on the waterfront in Old San Juan, a short 1-minute walk from Port of San Juan and 3 minutes' walk from Pier 1. Travelers say the area is walkable and good for shopping.

Overall score and ratings

7,8

Good

8,4/10

Cleanliness

8,3/10

Staff & service

7,5/10

Amenities

8,1/10

Property conditions & facilities

7,9/10

Eco-friendliness

10/10 Exceptional

Vilma, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Milagros, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

nestor, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had a wonderful weekend stay at this hotel. The staff was friendly, the location is prime and they way they handedled the celebration of Old San Juan security wise was absolutely wonderful and I felt so safe! Will be staying here again believe that!
Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sigrid, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
JORGE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel and perfect location to cultural sites…walking distance!!
Elaine Marie, 4-night family trip
Verified Expedia guest review

8/10 Very good

Location
Sherard, 3-night family trip
Verified Expedia guest review

6/10 Good

Not customer friendly at all
Gregory, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great hotel to stay!!
Great location! Very friendly staff that go out of their way to help you. Very responsive. Kind hostess at breakfast and beautiful hotel. Perfect location. Cant say enough good things. Will always stay there when I'm in San Juan.
JOSE, 3-night family trip
Verified Hotels.com guest review