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All properties in Cologne, North Rhine-Westphalia, Germany
1 room, 2 adults

NH Köln Altstadt

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
Holzmarkt 47, Cologne, NW, 50676, Germany

Riverfront hotel with restaurant, near Chocolate Museum
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Room was clean. Front desk staff was polite and helpful. Jan 7, 2020
  • Food value for money, close to old town.Jan 5, 2020

NH Köln Altstadt

from ZAR 1,659
  • Standard Double Room
  • Standard Single Room
  • Superior Double Room, Courtyard View
  • Superior Room
  • Superior Triple Room
  • Standard Double Room (New Style)
  • Standard Double Room, Cathedral View (New Style)
  • Standard Single Room (New Style)
  • Superior Double Room (New Style)
  • Superior Room (New Style)
  • Superior Triple Room (New Style)

What’s around NH Köln Altstadt

Landmarks

  • In Innenstadt
  • Cologne Cathedral - 21 min walk
  • LANXESS Arena - 28 min walk
  • Chocolate Museum - 5 min walk
  • Alter Markt - 14 min walk
  • Musical Dome - 17 min walk
  • Wallraf-Richartz-Museum - 13 min walk
  • Great St. Martin Church - 14 min walk

Getting around

  • Cologne - Bonn Airport (CGN) - 11 min drive
  • Duesseldorf Intl. Airport (DUS) - 47 min drive
  • Cologne Central Station - 21 min walk
  • Cologne Messe-Deutz Station - 21 min walk
  • Cologne Süd Station - 28 min walk
  • Severinstrasse U-Bahn - 7 min walk
  • Heumarkt U-Bahn - 10 min walk
  • Severinsbruecke U-Bahn - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 204 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals nearby
  • Health club
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 3208
  • Conference space size (meters) - 298
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2002
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant Mediterrano - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

NH Köln Altstadt’s small print

Also known as

  • Köln NH City
  • NH Köln Altstadt Hotel Cologne
  • NH City Köln
  • NH Köln
  • NH Köln Altstadt Cologne
  • NH Köln City Cologne
  • NH Köln City Hotel
  • NH Köln City Hotel Cologne
  • NH Köln Altstadt Hotel
  • NH Köln Altstadt Cologne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Self parking costs EUR 17 per night

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NH Köln Altstadt

  • Does NH Köln Altstadt offer free cancellation for a full refund?
    Yes, NH Köln Altstadt does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at NH Köln Altstadt?
    Yes. Self parking costs EUR 17 per night.
  • Are pets allowed at NH Köln Altstadt?
    Yes, cats and dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at NH Köln Altstadt?
    You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge of EUR 10 (subject to availability).
  • Are there restaurants at or near NH Köln Altstadt?
    Yes, there's an onsite restaurant. Nearby restaurants include Chino Latino (2-min walk), Chocolade Grand Café (5-min walk), and Rheinau (6-min walk).
  • What is there to do near NH Köln Altstadt?
    Recommended spots to visit include Chocolate Museum (5-min walk) and Wallraf-Richartz-Museum (13-min walk), along with Alter Markt (14-min walk) and Great St. Martin Church (14-min walk).

Recent reviews

Very good 8,2 From 300 reviews

Exceptional 10,0
Excellent Beds
Wonderful stay. Bed was superb . Bathroom spotless. Friendly and polite staff. No complaints whatsoever
Jacqueline, gb3 night trip
Exceptional 10,0
2 night stay
Amazingly helpful lady member of staff, booked us into our room early as we had a long day ahead, gave us loads of things to do and places to visit
Sam, us2 night trip with friends
Poor 2,0
Premium Priced Dump - Don't bother!
This hotel is the worst I have stayed for a long long time. At least one of the reception staff is extremely rude and abrupt, Whilst discussing this with the manager she stood smirking the whole time. Clearly there is a reason that the manager has no wish to deal with this as other reviews mention this frequently. The room service is diabolical, hot chocolate wasn't even lukewarm, cups were cracked and chipped. Only ordered room service as there is no kettle, cups, tea or coffee in the room. A male member of staff tried to help by bringing us a pot full of hot water...not sure what we supposed to make a hot drink with never mind put it in to drink! You advertise this hotel with Air Conditioning. It is extremely warm and is regulated by head office, there is no option to change the temperature so there is no controllable air conditioning in the room at all. You state they have a pillow menu. Reception said they do not have a pillow menu. Pillows provided were horrendous we had to put towels and clothing underneath to get any support. You state there is a health club, this is a joke. A health club implies there is a health 'club' worthy of external members/subscriptions. There a couple of weights type stations (home standard) and a dilapidated treadmill. A sauna and some sort of shower area, NOTHING ELSE. We were only there two night and would never go back. This hotel charges premium prices and has very little to offer as a comfortable hotel never mind a 4*
Carol, gb2 night business trip
Poor 2,0
Not any more
The carpet never change for long years plus so dirty and smelly. No air vent in bathroom. No cattle or tea or coffe in hotel . No free parking . I wouldn’t give 1* to this hotel
Fadi, us2 night business trip
Very good 8,0
location is good amentities is normal most of the hotels has kettel
parviz, us3 night romance trip
Very good 8,0
Overnight Stay in Cologne
This was great hotel for an overnight stay. Great location, close to great shopping and lots of restaurants. Our room was spacious, clean and very comfortable. Breakfast was delicious and offered plenty of options. Unfortunately the front desk is lacking in customer service. I felt unwelcome and uncomfortable. Even though I couldn’t even get a simple smile from the front desk staff, I would stay here again :)
Jennifer, ca1 night romance trip
Exceptional 10,0
Great hotel!
We stayed overnight for the Christmas markets. The hotel was really nice and clean. It’s right across from the Chocolate Museum and within walking distance to the Cathedral, train station, and shopping. We had a great time! The only issue was the parking. It wasn’t as easy to figure out where parking was. We had to go around the block and through smaller streets to get to it. When we finally parked, there were only about two spaces available since there is only one small level. We saw other cars come in that had nowhere to park. The breakfast was delicious and the staff was very friendly. We would definitely come back to this hotel again!
Angela, ie1 night family trip
Very good 8,0
Clean and spacious room with comfortable bed. Hotel within easy walking distance of main sights and shopping area.
Eileen, gb4 night romance trip
Exceptional 10,0
Convenient and great breakfast!
Good position with easy walk along river to many bars and restaurants and cathedral. Excellent breakfast and helpful reception staff with perfect English. Large and comfortable room. Parking available at reasonable cost. Just be aware there is a Cologne city tax - percentage of cost of stay which obviously applies throughout the city
Linda, gb2 night romance trip
Very good 8,0
Nice hotel in downtown Koln
Nice and clean hotel. Room was spacious and bed was quite comfortable. However breakfast was a bit pricey. Only stay for one night on the way to a meeting in Belgium.
August, ca1 night business trip

NH Köln Altstadt

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