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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Hotel Club del Sol Acapulco by NG Hoteles

3-star3 stars
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670, Mexico

3-star hotel with 3 outdoor pools, near Condesa Beach
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We got sick just after arriving in the hotel restaurant buffet as soon as we got upstairs…Mar 15, 2020
  • Grey sheets (look like dirty), cockroaches on a counter, no shampoo, old amenities, air…Dec 28, 2019

Hotel Club del Sol Acapulco by NG Hoteles

from ZAR 468
  • Economy Room, 2 Double Beds, Balcony
  • Superior Room, 2 Double Beds

What’s around Hotel Club del Sol Acapulco by NG Hoteles

Landmarks

  • In Costera Acapulco
  • Condesa Beach - 4 min walk
  • Gran Plaza Shopping Mall - 6 min walk
  • Diana the Huntress - 8 min walk
  • Parque Papagayo - 19 min walk
  • Icacos Beach - 20 min walk
  • El Rollo Acapulco - 40 min walk
  • Plaza Bahia - 1 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 36 min drive

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)

  • Specific rooms only, restrictions apply*

  • 1 per room (up to 15 lbs)

Internet

  • Free WiFi in public areas

Transport

Parking

  • Onsite self parking (MXN 100 per day)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
Things to do
  • Number of outdoor pools - 3
  • Pool sun loungers
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Hotel Club del Sol Acapulco by NG Hoteles’s small print

Also known as

  • Club del Sol Acapulco
  • Hotel Club del Sol
  • Del Sol Acapulco By Ng Hoteles
  • Hotel Club del Sol Acapulco by NG Hoteles Hotel
  • Hotel Club del Sol Acapulco by NG Hoteles Acapulco
  • Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco
  • Hotel Club del Sol
  • Hotel Club del Sol Acapulco
  • Hotel Club Sol Acapulco
  • Hotel Club Sol
  • Club Sol Acapulco

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: MXN 680
  • Christmas Eve (24 December) Gala Dinner per child: MXN 400 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1350
  • New Year's Eve (31 December) Gala Dinner per child: MXN 650 (from 5 to 11 years old)

Optional extras

Self parking costs MXN 100 per day

Cooked-to-order breakfast is offered for an extra charge of MXN 155 for adults and MXN 99 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Club del Sol Acapulco by NG Hoteles

  • Does Hotel Club del Sol Acapulco by NG Hoteles offer free cancellation for a full refund?
    Yes, Hotel Club del Sol Acapulco by NG Hoteles does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Club del Sol Acapulco by NG Hoteles?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Club del Sol Acapulco by NG Hoteles?
    Yes. Self parking costs MXN 100 per day.
  • Is there a pool at Hotel Club del Sol Acapulco by NG Hoteles?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Hotel Club del Sol Acapulco by NG Hoteles?
    Yes, cats and dogs stay free, with a limit of 1 per room and maximum weight of 15 lbs per pet.
  • What are the check-in and check-out times at Hotel Club del Sol Acapulco by NG Hoteles?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Club del Sol Acapulco by NG Hoteles?
    Yes, there's an onsite restaurant that offers Mexican cuisine. Nearby restaurants include El Jacalito (3-min walk), El Zorrito (4-min walk), and Primos (5-min walk).
  • What is there to do at Hotel Club del Sol Acapulco by NG Hoteles and nearby?
    Hotel Club del Sol Acapulco by NG Hoteles has 3 outdoor pools and a garden.

Recent reviews

Good 6,8 From 166 reviews

Good 6,0
Hard beds , shower heads don't work properly. Hot water isn't hot is warm
us6 night family trip
Exceptional 10,0
todo muy bien
Andrés, mx2 night trip
Fair 4,0
Muy descuidado el hotel falta mucho mantenimiento el todo incluido con muchísimas limitaciones no reconmendable
Ramón, mx3 night trip
Very good 8,0
La atención muy bien solo que necesitan darle mantenimiento a los elevadores y no me gusto mucho la condición de la alberca de arriba no puedan subir niños es lógico que van a querer subir y es molesto para los padres bajar a recepción para que te den el acceso a la alberca es mucho tiempo perdido mejor deberían darle mayor seguridad o levantar mas el muro y el barandal eso agradaria bien.
josue daniel, mx1 night family trip
Very good 8,0
En general, agradable
En lo general me gustó mucho mi estancia en el hotel, las instalaciones se ven cuidadas a pesar del deterioro normal por estar cerca del mar, lo único que a mí parecer me incómodo un poco fue el hecho de que para ir a las albercas de arriva se tenía que ir a la planta baja para pedir autorización y de ahí poder acceder a las albercas en el elevador directo. Y si quieres bajar por algo que se olvidó o lo que sea, se tendría que volver a bajar a planta baja para pedir autorización.
Raquel Jessica, mx2 night family trip
Good 6,0
Las instalaciones ya están deterioradas , se ve que en su tempo fue un hotel muy bueno , instalaciones y mueblería de los 80s , no hay un total seguimiento a los protocolos por COVID 19 y su "Todo incluído" es a la carta con alimentos repetitivos en comida y cena , aveces lo esencial como lo es las tortillas no lo tenían. Lo unico rescatable es la atención del personal.
Milvic, mx3 night family trip
Poor 2,0
El hotel es terrible
El hotel es viejo, sucio, se q es un hotel barato pero las condiciones en las q esta son horribles, yo solo lo use para dormir pero aun así es un ligar muy poco recomendable, fugas de agua, cucarachas, sábanas rotas, toallas percudidas, moviliario muy viejo, no sirve el aire acondicionado, en fin una pesadilla
Gabriela, mx3 night family trip
Very good 8,0
En general todo estuvo muy bien, le falta mantenimiento al hotel, pero encontré un excelente precio.
MA. ELENA, mx7 night family trip
Very good 8,0
Me gustaron las piscinas, eran grandes. Que las habitaciones tienen refrigerador, y las mantenían limpias y el estacionamiento gratuito para moto. El aire acondicionado ya es un poco viejo por no decir más, falta renovarlo. Y la TV que no se veía bien.
Daniel Rivas, mx3 night romance trip
Fair 4,0
Necesita mantenimiento
Es un hotel muy viejo al que no le han dado el mantenimiento adecuado, los cuartos huelen a humedad y no en mi caso había una fuga en le baño que no dejaba dormir a gusto
Miriam, mx2 night family trip

Hotel Club del Sol Acapulco by NG Hoteles