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Hilton Garden Inn Cleveland Downtown

3-star hotel with indoor pool, near Progressive Field

  • Free on-the-go breakfast and free WiFi
From
ZAR 1,596

Image gallery

  • Pool
  • Pool
  • Deluxe Suite, 1 King Bed - Living Area
  • Deluxe Suite, 1 King Bed - Living Area
  • Pool
Pool. Image 1 of 41.
1 / 41Pool
8,0.Very good.
  • Staff was super friendly. Room was clean. Only complaints are the pool was down for…

    Jun 4, 2021

  • The bed was old, mushy, lumpy. The dial to adjust the firmness of the mattress on the…

    May 31, 2021

See all 947 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Easy parking
Dining options
Safe

The following facilities or services will be unavailable from December 1 2020 to August 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Shuttle services
  • Spa tub
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 240 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Fitness center
    • Self parking

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Microwave
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels

    What’s around

    • In Downtown Cleveland
    • Progressive Field - 4 min walk
    • Rocket Mortgage FieldHouse - 11 min walk
    • JACK Cleveland Casino - 18 min walk
    • Rock and Roll Hall of Fame - 23 min walk
    • FirstEnergy Stadium - 26 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Room, 1 King Bed
    • Room, 2 Queen Beds
    • Room, 2 Queen Beds, Accessible (Shower)
    • Room, 1 King Bed, Accessible (Bathtub)
    • Suite, 2 Queen Beds
    • Room, 2 Queen Beds, Accessible (Bathtub)
    • Room, 1 King Bed, Accessible, Bathtub
    • Deluxe Suite, 1 King Bed
    • Room, 2 Queen Beds, Hearing Accessible
    • Suite, 2 Queen Beds, Hearing Accessible
    • Deluxe Room, 2 Queen Beds, Hearing Accessible
    • Room, 1 King Bed, Accessible, Shower
    • Room, 1 King Bed (Drinks & Snacks)
    • Room, 2 Queen Beds (Drinks & Snacks)
    • Room, 1 King Bed

    Location

    • In Downtown Cleveland
    • Progressive Field - 4 min walk
    • Rocket Mortgage FieldHouse - 11 min walk

    What’s around

    Landmarks

    • In Downtown Cleveland
    • Progressive Field - 4 min walk
    • Rocket Mortgage FieldHouse - 11 min walk
    • JACK Cleveland Casino - 18 min walk
    • Rock and Roll Hall of Fame - 23 min walk
    • FirstEnergy Stadium - 26 min walk
    • Wolstein Center - 8 min walk
    • Cleveland State University - 13 min walk
    • Cleveland Arcade - 14 min walk
    • Huntington Convention Center of Cleveland - 20 min walk
    • Great Lakes Science Center - 24 min walk

    Getting around

    • Cleveland Hopkins International Airport (CLE) - 14 min drive
    • Cleveland, OH (BKL-Burke Lakefront) - 6 min drive
    • Cleveland, OH (CGF-Cuyahoga County) - 21 min drive
    • Cleveland Station - 24 min walk
    • Tower City-Public Square Station - 15 min walk
    • East 34th-Campus Station - 23 min walk
    • West 25th-Ohio City Station - 26 min walk

    At a glance

    Hotel size

    • This hotel has 240 rooms
    • This hotel is arranged over 11 floors

    Arriving/leaving

    • Check-in time 3:00 PM-3:00 AM
    • Check-out time is 11 AM
    • Express check-in/out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs and cats only)*
    • 2 per room (up to 75 lbs)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (USD 20.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Free on-the-go breakfast daily
    • Restaurant
    • Bar/lounge
    • Coffee/tea in a common area

    Things to do

    • Indoor pool
    • Fitness facilities
    • Spa tub
    • Golfing nearby

    Working away

    • 24-hour business center

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2002
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Handrails in stairways
    • Closed captioned TV
    • Lever door handles

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 43-inch LCD TV
    • Pay movies
    • Premium TV channels
    • MP3 docking station

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Microwave

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available

    Special features

    Dining

    Garden Grille - This restaurant serves breakfast and dinner.

    Small print

    Also known as

    • Hilton Garden Inn Cleveland Downtown
    • Hilton Garden Inn Cleveland Downtown Cleveland
    • Hilton Garden Inn Cleveland Downtown Hotel Cleveland
    • Hilton Garden Inn Hotel Cleveland Downtown
    • Cleveland Hilton Garden Inn
    • Hilton Cleveland
    • Hilton Garden Inn Cleveland Downtown Hotel Cleveland
    • Hilton Garden Inn Cleveland Downtown Ohio
    • Hilton Garden Inn Cleveland Downtown Hotel
    • Hilton Cleveland Cleveland
    • Hilton Garden Inn Cleveland Downtown Hotel

    Optional extras

    Self parking costs USD 20.00 per day with in/out privileges

    Rollaway beds are available for USD 25.0 per night

    Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

    Service animals exempt from fees

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Pool access available from 5:00 AM to 11:00 PM.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Hilton Garden Inn Cleveland Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 20.00 per day.
    • Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM. The swimming pool will be unavailable from December 1 2020 to August 31 2021 (dates subject to change).
    • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - 3:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, Garden Grille. The dining venue will be unavailable from December 1 2020 to August 31 2021 (dates subject to change). Nearby restaurants include The Clevelander (7-min walk), Wilbert's (7-min walk), and Adega (7-min walk).
    • No, this hotel doesn't have a casino, but Horseshoe Casino (14-min walk) and JACK Cleveland Casino (18-min walk) are both nearby.
    • Hilton Garden Inn Cleveland Downtown has an indoor pool and a spa tub, as well as a fitness center.
    8,0.Very good.
    • 6,0.Good

      AC was not comfortable

      Josh, 1 night family trip, May 22, 2021

      Verified Hotels.com guest review

    • 4,0.Fair

      Quit using COVID as an excuse

      Quit continuing to use COVID as an excuse to not offer amenities advertised!! Pool was closed (would have been nice to know), bar was closed (also would have been nice to know and breakfast was a bagel. There is no reason right now that any of this is closed!

      Michael, 1 night trip with friends, May 22, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Stay was okay

      The television kept having problems and fitness and pool closed because of covid.

      2 night business trip, May 14, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Great overall experience

      Easy check in. Very friendly and helpful staff. Nice room, ckean, sanitized, comfortable beds.

      2 night trip with friends, May 12, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      John McQueen

      The staff was responsive and did their best to make us comfortable. I hope they realize the only thing that made this visit was the staff. Understanding COVID-19 they did the best they could.

      McQueen Jr, 4 night family trip, May 8, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      My fiance and myswlf stayed there after a indians game. Perfect location, supwr clean, and the bed was amazing! We got a king size on the 8th floor with city veiw it was beautiful. Will definitely be back.

      Brooke, 1 night trip, Apr 25, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Very pleased

      Great experience at this hotel. Friendly, clean and helpful. The only thing was included in our total was a parking fee of $20 per night - didn’t expect that.

      Michelle, 2 night trip, Apr 23, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Weekend trip

      All was well except for the mattress. Very uncomfortable and it sunk in the middle. Told them upon checkout. Come to find out she told me all I had to do was adjust it in the side of the Mattress. That info would have been helpful upon check in!

      Tamika, 1 night business trip, Apr 10, 2021

      Verified Hotels.com guest review

    • 4,0.Fair

      Room smelled like old smoke, only the remote was in plastic and gave the appearance of being “sanitized”. Other hotels we’ve been to recently have the hairdryer, and comforter in plastic. You could hear every conversation in the hallway and in the room next to us. It wasn’t horrible, definitely could have been worse but won’t stay here again. Staff was very friendly and courteous.

      1 night family trip, Mar 28, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      charged me more

      The price on here when I booked was $50 cheaper than when I got there. they also have a $50 deposit which isn’t mentioned . I thought ok that’s what the extra money was for but they charged me an additional $50 on my card plus the $50 on my amount. The good thing is they did make my accommodation for a good view. But the charges were a bit extreme I would have found a cheaper hotel if I would’ve known the right price.

      Caitlin, 1 night trip with friends, Mar 20, 2021

      Verified Hotels.com guest review

    See all 947 reviews