Red Roof Inn Jacksonville - Cruise Port

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Desk, blackout drapes, free cribs/infant beds, free WiFi
Desk, blackout drapes, free cribs/infant beds, free WiFi
Desk, blackout drapes, free cribs/infant beds, free WiFi
Desk, blackout drapes, free cribs/infant beds, free WiFi

Overview of Red Roof Inn Jacksonville - Cruise Port

Red Roof Inn Jacksonville - Cruise Port

2.0 star property
In the heart of Jacksonville
559 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
10901 Harts Road, Jacksonville, FL, 32218
Main amenities
  • Daily housekeeping
  • Near the beach
  • 24-hour front desk
  • Coffee/tea in a common area
  • Concierge services
For families
  • Free cribs/infant beds
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In North Jacksonville
  • Jacksonville Zoo and Gardens - 5 min drive
  • Florida State College North Campus - 8 min drive
  • River City Market Place - 5 min drive
  • Shands Jacksonville Medical Center - 9 min drive
  • Pecan Park Flea and Farmers' Market - 7 min drive
  • Edward Waters College - 10 min drive
  • Prime F. Osborn Convention Center - 14 min drive
  • Times-Union Center for the Performing Arts - 10 min drive
  • Timucuan Ecological & Historical Preserve - 11 min drive
  • Jacksonville Symphony Orchestra - 15 min drive

Getting around

  • Jacksonville International Airport (JAX) - 9 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 19 min drive
  • Jacksonville Station - 11 min drive

About this property

Red Roof Inn Jacksonville - Cruise Port

Red Roof Inn Jacksonville - Cruise Port puts you within a 10-minute drive of Jacksonville Zoo and Gardens and River City Market Place. Guests will have free perks like WiFi and self parking. Also, VyStar Veterans Memorial Arena and Florida Theatre are within a short drive. Fellow travelers say good things about the nearby shopping.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 59 rooms
  • Arranged over 3 floors


  • Check-in time from 3 PM - 11:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property allows guests 18 or over to check in with valid military ID.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets stay free (1 per room, up to 80 lbs)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Beach nearby


  • 24-hour front desk
  • Concierge services


  • Built in 1981


  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages spoken

  • English

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls


  • Daily housekeeping

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 50.00 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Frequently asked questions

Overall score and ratings





Staff & service




Property conditions & facilities



2/10 Poor

Zachary, 1-night family trip
Verified guest review

4/10 Fair

Teresa, 1-night trip
Verified guest review

8/10 Very good

Mary, 3-night trip
Verified guest review

4/10 Fair

Should be called Budget Inn Not Red Roof!!! No Elevators, traveling with seniors had to take flight of stairs. Claim to only have NON SMOKING Rooms but the rooms where clearly smoked in... burns around tub and toliet seats.... The tub just disgusting 😒... The bathroom door had a hole in it, as if someone punched it...The Toilet was constanly running. When open the back of toilet Its a heavy plastic bag, Guess to place over piece to allow toilet to fill. The Bed was the Best Part, Clean White Sheets && comfort
1-night family trip
Verified guest review

2/10 Poor

Shelly, 1-night family trip
Verified guest review

2/10 Poor

Do not stay here
Avoid if possible. I was expecting your average motel, but this place is almost derelict. Never been in a place where the room was in such bad condition, safety latch on door broken, someone tried getting in the room at 2am and wouldn’t stop! Towels and sheets all stained. Electric sockets out of action, it was terrible. Not convenient for the cruise port either.
Daniel, 1-night trip
Verified guest review

2/10 Poor

Ruben, 1-night business trip
Verified guest review

2/10 Poor

Red Roof disaster
Other than the girl in the lobby, who was very pleasant, this place should not even be listed on the website. Dudes smoking pot just outside the building, girls coming and going that had to be hookers. Garbage in the hallways and that is even before we got to the room. Comforter was stained, and room was pretty disgusting. Would not recommend this hotel to anyone !!
james, 1-night trip
Verified guest review

2/10 Poor

Don’t stay here
Room was unhealthy dead bugs in window, feces on bathroom floor, bedding dirty mattress and sheets had wet spot when reported we were given clean sheet and. Trash bag to cover it ourselves and expected to sleep on it. People were yelling through halls all night and loitering. We were continuously asked for cigarettes or money. Woman at desk was friendly but over whelmed say she was alone doing 4 peoples job so when we told her about the bed it took an hour for her to drop off clean blankets and made us clean it ourselves. This was by far the worse hotel experience I have ever had
Feces on bathroom floor
Dirty and stained sheets
Dirty and stained sheets
Mattress soaked through sheets
1-night family trip
Verified guest review

2/10 Poor

Terrifying area
Arrived at 5:30pm. Had to wait for a room to be cleaned. While waiting in the car we saw a hooker walk by, a man come out of the hotel carrying dumb bells. Then a man knocked on the car window, holding a knife. Needless to say we turned in the room key and went to a different hotel
Steven, 1-night family trip
Verified guest review