RIU Palace Tropical Bay All Inclusive

Photo gallery for RIU Palace Tropical Bay All Inclusive

Primary image
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of RIU Palace Tropical Bay All Inclusive

RIU Palace Tropical Bay All Inclusive

4.5 star property
All-inclusive beachfront property with spa, near Bloody Bay Beach

8,2/10 Very good

943 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Beach sun loungers
  • Beach towels
  • Children's pool
For families
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Bloody Bay - 1 min walk
  • Bloody Bay Beach - 1 min walk
  • Seven Mile Beach - 18 min walk
  • Hedonism II - 18 min walk
  • Booby Cay - 2 min drive
  • Kool Runnings Water Park - 3 min drive
  • Time Square Mall - 9 min drive
  • Half Moon Beach - 11 min drive
  • Negril Hills Golf Club - 17 min drive
  • Negril Lighthouse - 28 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 87 min drive

About this property

RIU Palace Tropical Bay All Inclusive

At RIU Palace Tropical Bay All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be just steps from Bloody Bay. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Dining choices include 5 restaurants and the 4 bars/lounges are great places to grab a cold drink. This luxurious property also features a poolside bar, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/boogie boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 452 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11 PM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)
  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Taking the kids

  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Water skiing
  • Windsurfing
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/boogie boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Covid-19 Health Protocol (RIU).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive Negril
RIU Palace Tropical Bay All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

8,2

Very good

8,9/10

Cleanliness

8,9/10

Staff & service

8,4/10

Amenities

8,3/10

Property conditions & facilities

8,7/10

Eco-friendliness

10/10 Exceptional

Riu review
My stay at Riu palace was amazing. The staff was friendly and the Hotel site and room was keft clean. Room service was also exceptional The food was great no complaints from my picky daughter, everyday she was able to find something delicious to eat.
Deserien, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best under rated Jamaican resort
We stayed for about a week at the resort. The staff was super friendly and 99.9% of the time would go out their way to take care of you. We requested cleaning service every other day and each time the room felt fresh and amazing. The pools are kinda small but the space on the beach makes up for it. Plenty of chairs to lounge around and staff around to help with anything you need. The free paddle boat and kayaks are a plus and the fresh coconuts and sugar car juice was a treat. Super surprised with the menu, main buffet and specialty restaurants. All amazing food. The food didn’t seem to be cook to feed the masses many fresh cooked options. One pro tip is get to the specialty restaurants at 630 or your have to wait til 8 and miss the show. Pools close a but early at 6 but ocean stayed open. Can’t wait to go back.
Victor, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great overall experience
Luis, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff keep up the good work
ANDRE, 6-night family trip
Verified CheapTickets guest review

8/10 Very good

Like: Clean, Staff, Beach Not like: Entertainment, Distance from airport.
JOAQUIM, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort, friendly staff
Kitti, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This has been an experience that will never be forgotten. Loved the service the people the options of things to do. It was super clean, professional and beyond anything we expected going here. Must go very much recommended. Food and drinks were amazing. Different activities that were offered were unique and entertaining. The whole vibe was very out of this world. Covid testing was super easy process for no cost. Everything we could demand was being fulfilled. No Complains.
Rubee, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love staying at the RIU! It’s our favorite!
Nicole, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

patricia, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved this place, first time at an all inclusive and it was great. Prettiest beach I’ve been to. The entire staff was welcoming and very friendly. Couple things that would’ve made this place better, pool staying open later (closes at 6), nighttime bar needed music, and an atm on site would make this a 5 star resort. All in all would would recommend. Also kid semi friendly (lots of activities during the day)
Garrett John, 5-night trip with friends
Verified Expedia guest review