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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
4-star hotel with water park, near Orange County Convention Center

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Westgate Lakes Resort & Spa Universal Studios Area

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Exterior
Boating
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine

Overview of Westgate Lakes Resort & Spa Universal Studios Area

7,6 out of 10 Good
7,6/10 Good

Property highlights

  • Spa
  • Pet-friendly
  • Free parking
  • Restaurant
  • Connecting rooms available
Map
9500 Turkey Lake Rd, Orlando, FL, 32819
Main amenities
  • Daily housekeeping
  • Marina
  • Restaurant and 2 poolside bars
  • Full-service spa
  • 7 outdoor pools and 7 spa tubs
  • Lazy river
  • Water park
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
For families
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Cookware, dishware, and utensils

Room options

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Premium bedding, pillow-top beds, in-room safe, desk

Room (Resort Select)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

Premium bedding, pillow-top beds, in-room safe, desk

Studio (Villa)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

  • 111 sq m
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

  • 157 sq m
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

  • On the waterfront
  • CoCo Key Water Resort - 4 min drive
  • The Wheel at ICON Park™ - 4 min drive
  • SEA LIFE Orlando Aquarium - 4 min drive
  • Universal’s Volcano Bay - 6 min drive
  • Orlando Vineland Premium Outlets - 5 min drive
  • Aquatica - 6 min drive
  • Pointe Orlando - 5 min drive
  • Universal CityWalk - 5 min drive
  • Orange County Convention Center - 6 min drive
  • Universal Studios Florida - 7 min drive

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 18 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive
  • Orlando Sanford Intl. Airport (SFB) - 43 min drive
  • Orlando Station - 13 min drive
  • Winter Park Station - 20 min drive
  • Kissimmee Station - 30 min drive

Restaurants

  • Dave & Buster's - 5 min drive
  • Drafts Sports Bar & Grill - 3 min walk
  • Rocks - 6 min drive
  • WonderWorks - 5 min drive
  • Miller's I-Drive Ale House - 5 min drive
Map

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Featuring a marina, Westgate Lakes Resort & Spa Universal Studios Area puts you within a 10-minute drive of Orange County Convention Center and Universal Studios Florida. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at Drafts Sports Bar & Grill, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 7 outdoor pools, a water park, and a lazy river. Fellow travelers say good things about the bar and restaurant.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 1990 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Supervised childcare*
  • Children's club*

Pets

  • Pets allowed (dogs only, 2 total, up to 60 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Water park access (surcharge)
  • Children's pool
  • Mini golf
  • Lazy river
  • Bowling alley
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Pool toys
  • Pool gate
  • Fence around the pool
  • Lifeguard on site

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Bowling alley
  • Mini golf
  • Hiking/biking trails
  • Kayaking
  • Fishing
  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (25000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 28 buildings/towers
  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 7 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • Marina
  • 7 spa tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Microwave
  • Cookware, dishes, and utensils
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Drafts Sports Bar & Grill - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Sids Bistro - This delicatessen serves breakfast, lunch, and light fare. Open daily.
Cordovano Joe's Pizza - This restaurant specializes in pizza and serves lunch and dinner. Open daily.
The Marketplace & Deli - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Buccaneer Galley - This bar specializes in American cuisine and serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 24.73 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business center/computer access
    • Fitness center access
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area offer free cancellation for a full refund?
Yes, Westgate Lakes Resort & Spa Universal Studios Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Westgate Lakes Resort & Spa Universal Studios Area?
Yes, there are 7 outdoor pools and a children's pool.
Are pets allowed at Westgate Lakes Resort & Spa Universal Studios Area?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 60 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Westgate Lakes Resort & Spa Universal Studios Area?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Westgate Lakes Resort & Spa Universal Studios Area?
You can check in from 4:00 PM - midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Westgate Lakes Resort & Spa Universal Studios Area and nearby?
Have fun with onsite activities like kayaking, fishing, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and bowling. Indulge in a treatment at the spa and soothe your senses in one of the 7 spa tubs. Westgate Lakes Resort & Spa Universal Studios Area also has 2 poolside bars, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Westgate Lakes Resort & Spa Universal Studios Area?
Yes, Drafts Sports Bar & Grill offers American cuisine.
What's the area around Westgate Lakes Resort & Spa Universal Studios Area like?
Westgate Lakes Resort & Spa Universal Studios Area is located on the waterfront, a short 1-minute walk from Dr. P. Phillips Hospital.

Reviews

7,6

Good

7,8/10

Cleanliness

7,8/10

Staff & service

7,8/10

Amenities

7,6/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

8/10 Very good

La habitación que me dieron no estaba tan limpia deberían de retirar esas alfombra de las habitaciones no las limpian bien y habemos personas alérgica al polvo que se queda ahí 😞 también los controles de la tv son una mala opción no funcionan es terrible 😣
Tania, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful resorts
Beautiful and awesome experience ! I will do it more and more
Hussain, 2-night family trip
Verified Hotels.com guest review

6/10 Good

david, 4-night trip
Verified Hotels.com guest review

6/10 Good

Affordable but won’t be back soon
Started off rough, go to pull up to registration and valet was rude as can be, elected to self park only to be met by a psycho crazy guest yelling at me I can’t park in the spot she was holding for her family who was5 or 6 cars behind me. Ask a worker for assistance to be told it’s not his problem and he doesn’t want to be involved. Check in itself was smooth Antonio was very nice and professional Construction made navigation difficult, workers were not very friendly either Room itself was nice except for the sliding doors track was messed up and we couldn’t get the door to properly open or close. Called the front desk to let them know, nobody from maintenance ever came by to look at it. Pools were clean Restaurants were decent Alcohol Drinks were terrible, everything tasted like bottom shelf and old Staff had no personality and was kind of rude in general Shuttle driver Joe was amazing and great person to talk too $25 per person for the “water park” was a ripoff, just spend the extra few bucks and go somewhere else law
Joseph, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

upset Texas client
It was the worst place I have ever stayed at. Conditions of the room were unexceptionable. dirty blankets, shower heads were broken, doors were hard to open, walls had scrapes should have been painted, main bathroom floor still had hair on the floor, no coffee pot, phone was not working, comforter was stained.
Melba, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable
This was a very enjoyable experience. All attractions are close by. You don't have to leave the property to have a good time.
Charmelle, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Whitney, 4-night trip
Verified Hotels.com guest review

2/10 Poor

More then 1 hr to make check in. More than 1 h to come inside the restaurant and the food was terrible. The room I’m not clean. The AC is not working fine. Everything is terrible
OSVALDO, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Family Reunion weekend
It is a big, spread out property. Our chech in was fine, but it was before the 4pm time. Closer to 4pm, the line was LONG. 1. Our key cards didn't work upon arrival. We waited 40 minutes and 2 phobe calls to get in. Then one evening late, they deactivated again. Security came in about 15 minutes. Luckily we didn't have to walk back to the lobby. 2. We went for a family reunion with an official group block set of rooms, but the families were spread over multiple buildings. 3. Amenities- the marina/paddle boat/pontoon rental was not open during our 2 night stay.
MARTA, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Donnie, 5-night trip
Verified Hotels.com guest review