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1 room, 2 adults

Westgate Lakes Resort & Spa Universal Studios Area

4-star4 stars
Great for familiesThis property has good facilities for families.
9500 Turkey Lake Rd, Orlando, FL, 32819, United States of America

4-star resort with 3 restaurants, near Pointe Orlando
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 6 526 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Wellness
Great wellness & sports facilities
Pool
Great pool
Location
Great location
Cleanliness
Could use a good cleaning

Westgate Lakes Resort & Spa Universal Studios Area

from ZAR 1,640
  • Studio (Villa)
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • Villa, 1 Bedroom
  • Deluxe Villa, 1 Bedroom
  • Room (Resort Select)
  • Studio (with Horror Nights Event Shuttle )
  • Deluxe Villa, 1 Bedroom (with Horror Nights Event Shuttle )
  • Villa, 2 Bedrooms (with Horror Nights Event Shuttle )

What’s around Westgate Lakes Resort & Spa Universal Studios Area

Landmarks

  • Universal Orlando Resort™ - 42 min walk
  • Ripley's Believe It or Not - 42 min walk
  • SeaWorld® Orlando - 2.3 mi / 3.8 km
  • The Wheel at ICON Park™ - 2.5 mi / 4 km
  • Discovery Cove - 2.6 mi / 4.1 km
  • Aquatica - 2.9 mi / 4.7 km
  • Madame Tussauds - 2.4 mi / 3.9 km
  • SEA LIFE Orlando Aquarium - 2.5 mi / 4 km

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 18 min drive
  • Orlando, FL (MCO-Orlando Intl.) - 21 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 43 min drive
  • Orlando Station - 13 min drive
  • Kissimmee Station - 20 min drive
  • Winter Park Station - 28 min drive
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1 990 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out
This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 60 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Self parking *

Offsite

  • Free area shuttle

  • Free shopping center shuttle

  • Free theme park shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 28
  • Year Built - 1984
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Spa

Serenity Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Drafts Sports Bar & Grill - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sids Bistro - This delicatessen serves breakfast, lunch, and light fare. Open daily.

Cordovano Joe's - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

The Marketplace - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby

Westgate Lakes Resort & Spa Universal Studios Area’s small print

Also known as

  • Westgate Lakes Resort Universal Studios Area
  • Westgate s Universal Stuos Ar
  • Westgate Lakes Resort & Spa Universal Studios Area Resort
  • Westgate Lakes Resort & Spa Universal Studios Area Orlando
  • Westgate Lakes Resort Universal Studios Area Condo
  • Westgate Lakes Resort Universal Studios Area Condo Orlando
  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Hotel Orlando
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area

Policies

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages. For more details, please contact the property using the information on the reservation confirmation received after booking.
Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per stay

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 12.99 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 0 per night

Breakfast costs between USD 6.95 and USD 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7,8 From 3 013 reviews

Poor 2,0
The bathroom and sheets on bed was dirty
Shernice, us1 night family trip
Exceptional 10,0
It was fun and comfortable to stay and everything was close
Jose, us1 night family trip
Very good 8,0
Take an extended weekend here, like NOW!!!
I wish I had the ability to stay for more than 1 night. Pros: The property was lovely & literally had just about everything you need on it. Very family friendly & the staff was great. Don't sit on the bed until you're ready to climb into it (because you'll never make it to your destination). Cons: I saw a valet staff member drive away quite quickly from the overhang and almost hit a parked vehicle and didn't stop when another vehicle was already backing out, just swerved around. Bring your own coffee supplies or just go down to the starbucks in the lobby. The coffee packs in the room are horrible. Also, I went down to the marketplace around 5pm and the place smelled like pizza heaven. But there was no pizza! The sandwich line was available and there was a chicken in the warmer. There should always be one pizza ready to go by the slice or as a whole. Overall: An almost perfect property! Comparable in price to an average hotel in the area.
Maria, us1 night trip
Exceptional 10,0
Great place, great location. Close enough to all the attractions but still in a quiet place to sleep. Will definitely stay at this resort again.
us2 night trip
Poor 2,0
Room was dirty when we first entered. Ac or phone wasn’t working either.
Tony, us2 night family trip

Westgate Lakes Resort & Spa Universal Studios Area

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