Skip to main content.
All properties in Orlando, Florida, United States of America
1 room, 2 adults

Westgate Lakes Resort & Spa Universal Studios Area

4-star4 stars
9500 Turkey Lake Rd, Orlando, FL, 32819, United States of America

4-star resort with 3 restaurants, near Pointe Orlando
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Price Guarantee
From 6 490 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Service
Service is adequate
Cleanliness
Could use a good cleaning

Westgate Lakes Resort & Spa Universal Studios Area

from ZAR 1,621
  • Studio (Villa)
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • Villa, 1 Bedroom
  • Deluxe Villa, 1 Bedroom
  • Room (Resort Select)
  • Studio (with Horror Nights Event Shuttle )
  • Deluxe Villa, 1 Bedroom (with Horror Nights Event Shuttle )
  • Villa, 2 Bedrooms (with Horror Nights Event Shuttle )

What’s around Westgate Lakes Resort & Spa Universal Studios Area

Landmarks

  • Universal Orlando Resort™ - 42 min walk
  • Ripley's Believe It or Not - 42 min walk
  • SeaWorld® Orlando - 2.3 mi / 3.8 km
  • The Wheel at ICON Park™ - 2.5 mi / 4 km
  • Discovery Cove - 2.6 mi / 4.1 km
  • Universal Studios Florida™ - 2.9 mi / 4.6 km
  • Aquatica - 2.9 mi / 4.7 km
  • Madame Tussauds - 2.4 mi / 3.9 km

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 18 min drive
  • Orlando, FL (MCO-Orlando Intl.) - 21 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 43 min drive
  • Orlando Station - 13 min drive
  • Kissimmee Station - 20 min drive
  • Winter Park Station - 28 min drive
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1 990 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out
This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 60 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Self parking *

Offsite

  • Free area shuttle

  • Free shopping center shuttle

  • Free theme park shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 28
  • Year Built - 1984
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Spa

Serenity Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Drafts Sports Bar & Grill - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sids Bistro - This delicatessen serves breakfast, lunch, and light fare. Open daily.

Cordovano Joe's - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

The Marketplace - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby

Westgate Lakes Resort & Spa Universal Studios Area’s small print

Also known as

  • Westgate Lakes Resort Universal Studios Area
  • Westgate s Universal Stuos Ar
  • Westgate Lakes Resort Universal Studios Area Condo
  • Westgate Lakes Resort Universal Studios Area Condo Orlando
  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Hotel Orlando
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area

Policies

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages. For more details, please contact the property using the information on the reservation confirmation received after booking.
Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per stay

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 12.99 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 0 per night

Breakfast costs between USD 6.95 and USD 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Orlando, Florida, United States of America

Recent reviews

Good 7,8 From 2 754 reviews

Exceptional 10,0
Family fun!
Always a great place to vacation to. Kids had a blast. Good food.
frederick, usFamily trip
Poor 2,0
Horrible hotel beware
First of all, I usually do not leave negative reviews unless it’s justified. Let me start, the toilet was not flushing, there’s cockroach in the shower, the housekeeper did not come and the ac was not working. We were looking forward for this vacation since it’s the only time I have approved from work. I have never had such a miserable experience and I do not understand how this establishment earned 4 stars.
Michael, usFamily trip
Fair 4,0
Had to wait outside for an hour to get in
Upon arrival, our room would not open due to another family staying in our room dead bolting the door. Had to drive to the main desk to get the hotel to fix the issue as number we called did not work. Told maintainance was on their way up now. In total it took an hour. The maintainance team were really friendly and helpful but waiting for an hour in Florida humidity isn't fun. The hotel didn't even think to offer a room change or any complimentary items. Had to write a review to hear an apology. If you want to stay here, the rooms are nice when you eventually get in but bear in mind the hotel overall has left a poor taste. Would only consider returning for the room but even that isn't enough to warrant an expensive stay. 4 star room, 3 star hotel.
Hashim, gbRomance trip
Poor 2,0
Ruin my anniversary
Was locked out of my room for over 45 mins noone to help bc they were at another building therefore I wasn't able to change or get my purse to make it to my anniversary dinner
Janelle, usRomance trip
Poor 2,0
Horrible experience.
My stay there was aweful. I try to check in with the room i reserved, they told me they were all booked. I ask to speak with a manager. Veronica caamano was the manager that was there. They magically found a room available 45 mins afterwards . they gave me a wheel chair accessible room. The patio light was busted, the room remote was missing and there was hair in the bathroom. I call.the front and magically they had an upgrade available. i dont get it why not offer me that from the beginning instead of a downgrade! it was around 11pm you think i was going to wake up my 2 kids, pack up and change rooms. it was awful. worst stay and rude service.
darryl, usFamily trip

Westgate Lakes Resort & Spa Universal Studios Area

Is the description of this property not correct? Tell us