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Alba Suites Acapulco

Photo gallery for Alba Suites Acapulco

Waterslide
Aerial view
Standard Suite, Kitchenette, Pool View | Bed sheets
Breakfast, lunch, dinner served; pool views
Reception

Overview of Alba Suites Acapulco

Alba Suites Acapulco

2.0 star property
Caleta beachfront hotel with 5 outdoor pools and restaurant
7,2 out of 10 Good
7,2/10 Good

342 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Gran Via Tropical No 35, Acapulco, GRO, 39390
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • 5 outdoor pools
  • Breakfast available
  • Children's pool
  • Spa tub
  • Waterslide
  • Room service
  • In-room childcare
  • Airport shuttle
  • Terrace
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchenette
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Caleta
  • Playas Caleta - 2 min drive
  • Playa Caletilla - 6 min drive
  • La Quebrada Cliffs - 4 min drive
  • Papagayo Beach - 12 min drive
  • Parque Papagayo - 6 min drive
  • Condesa Beach - 16 min drive
  • Diana the Huntress - 7 min drive
  • Majahua Beach - 40 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 47 min drive
  • Airport shuttle (surcharge)

Restaurants

  • El Pescador - 6 min walk
  • La Cabaña - 10 min walk
  • Restaurant Buffet las Playas - 10 min walk
  • Ika Tako - 8 min walk
  • El popo - 15 min walk
Map

About this property

Alba Suites Acapulco

Alba Suites Acapulco offers a private beach and puts you near activities like scuba diving, snorkeling, and surfing/body boarding. 5 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Offering pool views, Acapulqueno serves breakfast, lunch, and dinner. Other features include a bar/lounge, a spa tub, and a children's pool. The pool and nearby shopping get good marks from fellow travelers.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Waterslide
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 6 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 5 outdoor pools
  • Spa tub
  • Waterslide
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Phone

Food and drink

  • Refrigerator
  • Kitchenette

More

  • Daily housekeeping

Special features

Dining

Acapulqueno - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: MXN 500.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 95–150 for adults, and MXN 85–110 for children
  • Airport shuttle service is offered for an extra charge of MXN 450 per room (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MXN 250 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Alba Suites
Alba Suites Acapulco
Alba Suites Hotel
Alba Suites Hotel Acapulco
Suites Alba
Alba Hotel Acapulco
Alba Resort Acapulco
Alba Suites Acapulco Hotel
Alba Suites Acapulco Resort
Alba Suites Resort
Alba Suites Acapulco Hotel
Alba Suites Acapulco Acapulco
Alba Suites Acapulco Hotel Acapulco

Frequently asked questions

Does Alba Suites Acapulco offer free cancellation for a full refund?
Yes, Alba Suites Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Alba Suites Acapulco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Alba Suites Acapulco?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Alba Suites Acapulco?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Alba Suites Acapulco?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Alba Suites Acapulco?
Yes, an airport shuttle is available. The charge is MXN 450 per room one way.
What are the check-in and check-out times at Alba Suites Acapulco?
You can check in from 3 PM - 5:30 AM. Check-out time is noon.
What is there to do at Alba Suites Acapulco and nearby?
Have fun with activities like hiking, jet skiing, and parasailing, and practice your swing at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include 5 outdoor pools and a private beach. Alba Suites Acapulco also has a garden.
Are there restaurants at or near Alba Suites Acapulco?
Yes, Acapulqueno offers pool views.
Does Alba Suites Acapulco have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator.
What's the area around Alba Suites Acapulco like?
Alba Suites Acapulco is in Caleta, a short 10-minute walk from Playas Caleta and 16 minutes' walk from Playa Caletilla.

Reviews

7,2

Good

7,5/10

Cleanliness

7,3/10

Staff & service

7,0/10

Amenities

7,0/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

6/10 Good

Verified Expedia guest review

6/10 Good

It took about 45 minutes for me to check in. There was only one person at the front desk and he was taking care of another costumer. I had to wait for them to finished the
Carlos, 1-night family trip
Verified Expedia guest review

4/10 Fair

Es un lugar bonito si tan sólo funcionaran las instalaciones en general. No sirven elevadores y el acceso a la playa y al tobogán es súper limitado. No recomiendo para nada este hotel, mi estadía fue realmente incomoda y desagradable. En verdad, no funciona nada ahí.
Federico, 2-night family trip
Verified Expedia guest review

2/10 Poor

Darcy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I absolutely love this hotel and will be coming back! Although it seems far from the main walkway it's really not you can take a combi (taxi van) for 10 pesos a person. I love how the hotel is very family friendly, has many pools, and you can swim on the ocean water. My only con is how bad the restaurant is and for the price it's not worth it. Not only that but the staff just stood there and stared at myself and my father eat. Instead I suggest leaving the hotel and eating at the restaurant near the tortilla shop. It's very inexpensive and delicious!
Jacqueline, 4-night family trip
Verified Expedia guest review

8/10 Very good

Alan, 4-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

4/10 Fair

The administration Need to be more effective
4-night trip with friends
Verified Expedia guest review

2/10 Poor

Infested with cockroaches
Stay away from this hotel. We were doing a family reunion with about 18 adults and kids and rented the suites with ocean view and bought the American breakfast package for all 6 rooms. At breakfast time my husband found a tiny cockroach in his fruit plate, my cousin found another tiny cockroach in her napkin with utensils and my brother-in-law found a medium size cockroach walking on the table near his plate. When we complained about all the cockroaches on our table they said to compensate us they wouldn’t charge us for the fruit we all ordered since our breakfast package included either fruit or juice and we all had fruit and juice. We went to reception to complain about our experience and right there in the floor we found a huge dead cockroach and they said that they couldn’t do anything else to compensate us because they already gave us free fruit, which was contaminated with cockroaches. I wish I could have my money back and the health department would close down their restaurant. I have stayed at better places for about the same prices or even cheaper.
Mario, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified CheapTickets guest review