Las Torres Gemelas Acapulco

Photo gallery for Las Torres Gemelas Acapulco

Primary image
On the beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Las Torres Gemelas Acapulco

Las Torres Gemelas Acapulco

3.0 star property
Costera Acapulco beachfront hotel with 2 restaurants and outdoor pool

6,8/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking
Map
Costera Miguel Aleman 93, Acapulco, GRO, 39360
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Children's pool
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Kitchenette
  • Private bathroom
  • Separate bedroom

Choose dates to view prices

About this area

What's nearby

  • In Costera Acapulco
  • Parque Papagayo - 13 min drive
  • La Quebrada Cliffs - 22 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 30 min drive

About this property

Las Torres Gemelas Acapulco

3-star family-friendly hotel in the heart of Costera Acapulco
At Las Torres Gemelas Acapulco, you can look forward to a grocery/convenience store, a terrace, and shopping on site. With amenities like a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. Enjoy ocean views and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Full breakfast (surcharge), valet parking (surcharge), and meeting rooms
  • A reception hall, a 24-hour front desk, and an elevator
  • A front desk safe, a vending machine, and a banquet hall
  • Guest reviews speak highly of the location
Room features
All guestrooms at Las Torres Gemelas Acapulco have thoughtful touches such as air conditioning, as well as amenities like free WiFi and minibars.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, balconies, and kitchenettes

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 600 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 4:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MXN 100 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
  • 2 restaurants

Traveling with children

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Shopping
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Kitchenette
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping

Special features

Dining

VistaMar - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Snack Bar La Cabana - This beachfront restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between MXN 160 and MXN 180 for adults, and MXN 99 and MXN 120 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Valet parking costs MXN 100 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Las Torres Gemelas
Las Torres Gemelas Acapulco
Las Torres Gemelas Hotel
Las Torres Gemelas Hotel Acapulco
Las Torres Gemelas Acapulco Hotel
Las Torres Gemelas Acapulco Hotel
Las Torres Gemelas Acapulco Acapulco
Las Torres Gemelas Acapulco Hotel Acapulco

Frequently asked questions

Does Las Torres Gemelas Acapulco offer free cancellation for a full refund?
Yes, Las Torres Gemelas Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Las Torres Gemelas Acapulco?
As of 04 October 2022, prices found for a 1-night stay for 2 adults at Las Torres Gemelas Acapulco on 16 October 2022 start from R727, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Las Torres Gemelas Acapulco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Las Torres Gemelas Acapulco?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Las Torres Gemelas Acapulco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Las Torres Gemelas Acapulco?
Yes. Valet parking costs MXN 100 per day.
What are the check-in and check-out times at Las Torres Gemelas Acapulco?
You can check in from 3:00 PM - 4:30 PM. Check-out time is noon.
What is there to do at Las Torres Gemelas Acapulco and nearby?
Have fun with activities like boat tours, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Las Torres Gemelas Acapulco?
Yes, there are 2 onsite restaurants, featuring beachfront dining and ocean views. Nearby restaurants include Forza Italia (5-min walk), Tacos & Beer (7-min walk), and El Jaguar (8-min walk).
Does Las Torres Gemelas Acapulco have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a dishwasher and cookware.
Does Las Torres Gemelas Acapulco have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Las Torres Gemelas Acapulco like?
Las Torres Gemelas Acapulco is a short 2-minute walk from Icacos Beach and 2 minutes' walk from Condesa Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

6,8

Good

7,3/10

Cleanliness

7,0/10

Staff & service

7,1/10

Amenities

6,3/10

Property conditions & facilities

6,7/10

Eco-friendliness

10/10 Exceptional

Ma elisa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pésimo servicio no agua caliente para mi bebe el teléfono para llamar a recepción no tenia cables
Julio, 1-night family trip
Verified Expedia guest review

4/10 Fair

A big disappointment
Property was not as in listing. The bathtub was non-functional and the kitchen didn’t have equipment. These were prime features why we booked here. We asked twice for kitchen utensils and still they didn’t come. Towels were also not received in a timely fashion. My bed had a distinctive hollow in it.
Donna, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Very dirty rooms with roaches
Fikret, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Very dirty and they don't let you check in until after 3pm
Fikret, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing place! I can’t wait to go back !!!
Rutilio, 1-night trip
Verified Expedia guest review

2/10 Poor

Not profesional customer service, everybody that work there need retraining.
Alejandro, 2-night family trip
Verified CheapTickets guest review

6/10 Good

Julio, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

This property needs a lot of improvements.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Susana, 3-night trip
Verified Hotels.com guest review