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Sandman Hotel Edmonton West

3-star hotel with 2 restaurants, near West Edmonton Mall

  • Free WiFi and free parking
ZAR 1,309

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Indoor Pool
  • Pool
Pool. Image 1 of 58.
1 / 58Pool
  • Was great as always. Except when housekeeping came in and took towels but didn’t replace…

    Jun 6, 2021

  • Clean room with good wi-fi. Water pressure was good in the shower. Beds were comfortable.…

    Apr 5, 2021

See all 891 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Easy parking
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 261 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Spa services

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In West Edmonton
  • West Edmonton Mall - 34 min walk
  • Rogers Place - 6 mi / 9.6 km
  • Edmonton City Centre - 6.4 mi / 10.2 km
  • Royal Alexandra Hospital - 6.7 mi / 10.7 km
  • University of Alberta - 7.1 mi / 11.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Room, 1 King Bed (Corporate - Atrium)
  • Standard Room, 2 Double Beds
  • Standard Room, 1 Queen Bed with Sofa bed (Atrium)
  • Room, Kitchen, Tower
  • Room, 1 King Bed, Tower
  • Suite, 1 King Bed, Tower

What’s around


  • In West Edmonton
  • West Edmonton Mall - 34 min walk
  • Rogers Place - 6 mi / 9.6 km
  • Edmonton City Centre - 6.4 mi / 10.2 km
  • Royal Alexandra Hospital - 6.7 mi / 10.7 km
  • University of Alberta - 7.1 mi / 11.4 km
  • Kingsway Mall - 7.1 mi / 11.5 km
  • Edmonton Convention Centre - 8 mi / 12.9 km
  • Edmonton Expo Centre - 11.5 mi / 18.4 km
  • South Edmonton Common - 12.5 mi / 20.1 km

Getting around

  • Edmonton Intl. Airport (YEG) - 28 min drive
  • Edmonton Station - 14 min drive

At a glance

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 4 PM-5:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19


  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets allowed*
  • Specific rooms only*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Spa services on site
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Designated smoking areas


  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the onsite spa services.


Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Sandman Edmonton West
  • Sandman Hotel Edmonton West
  • Sandman Hotel Edmonton West Alberta
  • Sandman Inn Edmonton
  • Sandman Edmonton West Edmonton
  • Sandman Hotel Edmonton West Hotel
  • Sandman Hotel Edmonton West Edmonton
  • Sandman Hotel Edmonton West Hotel Edmonton

Optional extras

Breakfast costs between CAD 6 and CAD 16 for adults, and CAD 4 and CAD 14 for children (approximately)

Pets are allowed for an extra charge of CAD 15 per pet, per night

Service animals exempt from fees


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Sandman Hotel Edmonton West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome. There's a charge of CAD 15 per pet, per night. Service animals are exempt from fees.
  • You can check in from 4 PM - 5:00 AM. Check-out time is 11 AM. Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Chop (3-min walk), Cha For Tea Palace (4-min walk), and Cora (8-min walk).
  • No, this hotel doesn't have a casino, but Palace Casino (3-min drive) and River Cree Casino (8-min drive) are both nearby.
  • Sandman Hotel Edmonton West has a fitness center and spa services.
  • 2,0.Poor

    Sandmqn sucks

    I booked through hotels to stay at the Sandman Edmonton Wesr. A place ik quite comfortable with as i usuallybstay there. The clerk....which is the samw one ive hqd the last time i stayed there about 2 weeks ago...was just as muvh of w creep as he was before whixh is why i gave the hotel a horrible review last well. he was rude ignirant not find ky booking made me.wait acted impatient ans after waitibg for 9ver an hour when i swid csnt u just r3ject the stay ? immedoately went into manager office and rejected as i recieved an e.ail almost innediately. im fine with the refubd but i am writing yet anorher concerned bad reviiew. Hotels staff wqs lovely and accomodating

    Jaycine, 1 night family trip, Apr 2, 2021

    Verified guest review

  • 8,0.Very good

    Inviting and beautiful hotel but uncomfortable bed

    Lots of stairs to climb, the beds were not comfortable and rooms were not sound proof enough. The service was good and the room was clean. I did not find the room dry which made it easy to breathe.

    1 night family trip, Mar 27, 2021

    Verified guest review

  • 6,0.Good

    Staff was nice ! But our rooms sucked. Only the last night we had a decent room.

    2 night family trip, Mar 19, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The staff was very helpful. Our first room the wall unit wasn't working properly and was extremely loud. They sent maintenance up to fix it but it just made it louder. I called the desk back showed them how loud it was and they out us in a different room and everything was great after that.

    2 night romance trip, Mar 14, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Staying in the tower is great but signage to get to front desk could of been better

    2 night family trip, Feb 25, 2021

    Verified Travelocity guest review

  • 10,0.Exceptional

    I booked a tower room. It was clean and a balcony as well. They had dishes but I wish they had dishwashing liquid or dishwasher detergent cuz we don’t travel with it.

    2 night romance trip, Feb 16, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Its ok

    We normally stay in the tower in a suite, this time tried the atruim won't be doing that again. If staying there, stay in the tower hands down, much nicer. But staff was polite & friendly.

    KIM, 1 night trip, Feb 14, 2021

    Verified guest review

  • 4,0.Fair

    Room space

    Room was too small at the Tower.

    Lavinia, 2 night trip, Feb 13, 2021

    Verified guest review

  • 8,0.Very good

    Would go again

    Our room wasn’t super clean. There was a dead lady bug on the lampshade (it was February) and there was a smoke filter on the floor by the patio door. Other than that the room was great. When we checked in. No one told us all the pop/vending machines were out of order so we spent a good hour walking around looking for a good one before going to our room to call front desk. Pool was closed at the time due to COVID-19. but it looked like a good clean area with lots of seating space.

    Jessica, 2 night trip, Feb 12, 2021

    Verified guest review

  • 10,0.Exceptional

    Absolutely fantastic. All staff was friendly. One of the night front desk clerks mistakenly cancel the 2nd part of my reservation (on Saturday night).. But the day shift was so fantastic and kept apologizing. I’m happy and would stay again.

    Katherine, 4 night trip, Feb 3, 2021

    Verified guest review

See all 891 reviews