Stourport Manor Hotel, Sure Hotel Collection by Best Western

Photo gallery for Stourport Manor Hotel, Sure Hotel Collection by Best Western

Primary image
In-room safe, desk, iron/ironing board, free cribs/infant beds
Suite, 1 Double Bed, Non Smoking | View from room
Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Stourport Manor Hotel, Sure Hotel Collection by Best Western

Stourport Manor Hotel, Sure Hotel Collection by Best Western

4-star property
4-star hotel in Stourport-on-Severn with indoor pool and restaurant

7,8/10 Good

532 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • West Midland Safari Park - 12 min drive

Getting around

  • Birmingham Airport (BHX) - 50 min drive
  • Kidderminster Station - 7 min drive
  • Bewdley Station - 8 min drive
  • Hartlebury Station - 8 min drive

About this property

Stourport Manor Hotel, Sure Hotel Collection by Best Western

4-star hotel in a rural location
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Stourport Manor Hotel, Sure Hotel Collection by Best Western. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Brasserie, the onsite restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), meeting rooms, and barbecue grills
  • Express check-out, a banquet hall, and a front desk safe
  • Guest reviews give good marks for the bar, pool, and helpful staff
Room features
All guestrooms at Stourport Manor Hotel, Sure Hotel Collection by Best Western offer amenities such as free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) on weekday mornings 7:00 AM–8:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's menu

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1890
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French

Room amenities

Be entertained

  • LCD television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of GBP 7.95 for adults and GBP 7.95 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

Also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor
Hallmark Hotel Stourport Manor
Stourport Manor Sure Hotel Collection by Best Western

Frequently asked questions

Does Stourport Manor Hotel, Sure Hotel Collection by Best Western offer free cancellation for a full refund?
Yes, Stourport Manor Hotel, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Stourport Manor Hotel, Sure Hotel Collection by Best Western?
As of 04 October 2022, prices found for a 1-night stay for 2 adults at Stourport Manor Hotel, Sure Hotel Collection by Best Western on 09 October 2022 start from R1 437, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Stourport Manor Hotel, Sure Hotel Collection by Best Western?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Stourport Manor Hotel, Sure Hotel Collection by Best Western?
Yes, there's an indoor pool.
Are pets allowed at Stourport Manor Hotel, Sure Hotel Collection by Best Western?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Stourport Manor Hotel, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Stourport Manor Hotel, Sure Hotel Collection by Best Western?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Stourport Manor Hotel, Sure Hotel Collection by Best Western and nearby?
Stourport Manor Hotel, Sure Hotel Collection by Best Western has an indoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Stourport Manor Hotel, Sure Hotel Collection by Best Western?
Yes, there's an onsite restaurant, Brasserie. Nearby restaurants include The Bay Horse (3-min walk), Royal Spice (2.3 mi), and Mare and Colt PH (2.8 mi).

Overall score and ratings

7,8

Good

8,1/10

Cleanliness

8,2/10

Staff & service

7,8/10

Amenities

7,4/10

Property conditions & facilities

7,2/10

Eco-friendliness

8/10 Very good

Nice hotel, friendly staff, good price.
Stayed whilst visiting family and the safari park. Perfect location being only 10 mins away but still out on its own. Plenty of free parking, just remember to register your car you you don’t get a ticket. The room was a good size with all that you’d expect, restaurant was good, nice food and great service, same with breakfast. Didn’t use any of the pool facilities so can’t comment on that. All in all, a nice hotel with friendly staff at a good price.
Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KAREN, 1-night trip
Verified Hotels.com guest review

6/10 Good

Leah, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Danielle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Family stay
Friendly staff and great location with plenty of parking
Janet, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good for safari park
The hotel was very handy for taking the grandchildren to the safari park ,The pool area was very nice with steam room and jacuzzi.All of the staff were very friendly,however there were staff shortages in the dining room and on the second day of our stay both the evening service was very poor followed by a very poor service at breakfast for eg a lot of the breakfast items missing then searching for cups ,glasses etc apparently a lot of the staff had been given annual leave to attend a festival leaving what look liked two members of staff running the whole dining room which was very busy due to coach trippers using the hotel.The staff that were on duty remained friendly in demanding conditions,as mentioned the service was bad at the evening service but to be fair the manager did give us 25% off the evening meal which was a nice gesture
Julie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good value hotel
Clean room and spa area .friendly staff. Good breakfast selection. Only downside lots of steps into rooms etc difficult if you have a disability.
Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rhian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Would stay again.
Our stay was perfectly fine. Good room, clean, spacious, good facilities. Didnt use leisure club, bar or restaurant but they looked good. Handy location for Cotwolds and South Shropshire.
Claire, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

julie, 1-night trip
Verified Hotels.com guest review