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Mountain guestrooms in Northwest Colorado Springs with kitchens
The pub across the street has an amazing full English breakfast
Oct 6, 2021
Disgusting
Oct 1, 2021
This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-out is available.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
For my specific purpose & goals, In Town Suites was fine. I was looking for a relatively quiet place to stay in between apartment rentals, and In Town Suites met my expectations regarding location, price, kitchenette, & overall cleanliness. Thank You In Town Suites!
7 night trip, Sep 24, 2021
Verified Hotels.com guest review
I paid for a week and didn’t stay one minute there. It just smelt so horrible in the room. It was like a halfway house. The advertised room wasn’t available and they down graded my room. I went immediately and checked in for a week at the nearby wingate which was great but twice as much. Well worth it in the end.
Chad, 7 night trip, Sep 11, 2021
Verified Hotels.com guest review
You get what you pay for, and the place is older. Everything in the room worked. The AC and comfortable bed gave a good night's sleep. We found it quiet with good water pressure.
Sharon, 9 night trip, Sep 9, 2021
Verified Hotels.com guest review
One of the receptionist is rude and not all elevators work and you have to literally chase the house keeper down to get any service she doesn’t even knock on the door
Bonnisha, 7 night family trip, Sep 1, 2021
Verified Hotels.com guest review
Stairwells are beyond filthy, carpets have literally 4 years of dust accumulated, and duct tape was used to cover damaged carpeting in stairwell area. At check in, front desk attendent guarenteed daily clean towels, but, after check-in to room, next day, that service had mysteriously changed to-> "you only get 2 towels for your 5 day stay here, sir"... very disappointing, and quite disrespectful to not guarantee free clean towels like a decent hotel would do and as promised at check-in. People collect at all entrances all day long smoking any number of possible inhalents, scaring visitors away. Parking lot seems to attract homeless and vagrants in the back. People sit in their open automobile trunks and smoke dope most afternoons. Room was quiet, but, reaked of dirty smoke, obviosly from former long-term residents
Michael, 4 night trip, Jul 22, 2021
Verified Hotels.com guest review
Discriminated for my disability. An emplyee entered, "dog in the room" instead of Service Animal in the room. Once that employee pressed that "enter" button, it went to the franchise corporate office and blacklisted me. . Corporate never answered the phone in order to correct the mistake, Therefore I was not able to stay my complete stay. Even the hotel manager could not override the system. I had been there for 14 nights and already reserved the room for 22 more nights. But the hotel manager apologized and said he could not enter the reservation until corporate cleared the blacklist. Their corporate office is horrible. Yes, legal action being sought against the corporate office for discriminatory actions. The ADA laws protect disabled people. I didn't choose my disability, it choose me. To be forced to move in the middle of my reservation was terrible. I stayed at the suites in Aurora and never had a problem with the staff or my service animal. But again, their corp office does not respond to concerns from guests. The manager of this particular location in the Springs is really nice. But at any location, most all authority is stripped from the location manager. The parking in the front feels very safe.
14 night trip, Oct 27, 2020
Verified Hotels.com guest review
The stay was amazing! Very easy to check in. Very friendly. We were there 8 days.
Michala, 8 night family trip, Oct 7, 2020
Verified Hotels.com guest review
only one staff member was very nice i rented two rooms paying 800+ a week and treated like crap was not so great for me. had to ask for service and we were suppose to have a mountain view however had a truck parked in front our window the whole time so we had a trailer view.
Chevalina, 7 night family trip, Sep 19, 2020
Verified Hotels.com guest review
My flight arrived after 7pm and their Front desk closes at 7pm. Had to stay at another hotel for that night. This was not cool. Poor communications should never happen like this ever.
Martin, 7 night family trip, Sep 3, 2020
Verified Hotels.com guest review
Really professional and quick! Live the room and property. Verg nice staff and clientele.
Tammera, 7 night family trip, Aug 27, 2020
Verified Hotels.com guest review