Guests
All properties in North Aurora, Illinois, United States of America

Comfort Inn & Suites North Aurora - Naperville

No-frills North Aurora hotel with indoor pool

  • Free buffet breakfast, free WiFi, and free parking
From
ZAR 1,695

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Suite, 1 King Bed with Sofa bed, Non Smoking - Living Area
  • Pool
Pool. Image 1 of 50.
1 / 50Pool
308 S Lincolnway Street, North Aurora, 60542, IL, United States of America
8,2.Very good.
  • Cleanliness was just making ok. The bathroom required someone to come and clean it. It…

    Aug 20, 2021

  • we are repeat customers

    Aug 14, 2021

See all 172 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice), SafeStay (AHLA - USA), and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Safe
Easy parking
Shopping

The following facilities or services will be unavailable from March 15 2021 to September 30 2021 (dates subject to change):
  • Swimming pool
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 68 smoke-free guestrooms
    • Daily housekeeping
    • Indoor pool
    • Fitness center
    • Business center
    • 24-hour front desk

    For families

    • Microwave
    • Refrigerator
    • Premium TV channels
    • Television
    • Free toiletries
    • Daily housekeeping

    What’s around

    • Fresenius Medical Care at Provena Mercy Center For Health - 16 min walk
    • AMITA Health Mercy Medical Center Aurora - 18 min walk
    • Hollywood Casino - 2.9 mi / 4.7 km
    • Hollywood Casino Aurora - 3 mi / 4.8 km
    • Waubonsee Community College - 3 mi / 4.8 km
    • Paramount Theater - 3 mi / 4.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 King Bed, Non Smoking
    • Standard Room, 2 Queen Beds, Non Smoking
    • Suite, 1 King Bed with Sofa bed, Non Smoking
    • Standard Room, 1 King Bed, Accessible, Non Smoking
    • Room, 1 King Bed, Accessible, Non Smoking

    What’s around

    Landmarks

    • Fresenius Medical Care at Provena Mercy Center For Health - 16 min walk
    • AMITA Health Mercy Medical Center Aurora - 18 min walk
    • Hollywood Casino - 2.9 mi / 4.7 km
    • Hollywood Casino Aurora - 3 mi / 4.8 km
    • Waubonsee Community College - 3 mi / 4.8 km
    • Paramount Theater - 3 mi / 4.8 km
    • Grand Army of the Republic Hall - 3 mi / 4.8 km
    • Aurora Regional Fire Museum - 3 mi / 4.9 km
    • Aurora University - 3.7 mi / 6 km
    • Chicago Premium Outlets - 4.1 mi / 6.6 km
    • Batavia Depot Museum - 4.7 mi / 7.6 km

    Getting around

    • Chicago O'Hare International Airport (ORD) - 43 min drive
    • Chicago, IL (DPA-Dupage) - 19 min drive
    • Chicago Midway Airport (MDW) - 47 min drive
    • Aurora Transportation Center - 6 min drive
    • Naperville Route 59 Station - 13 min drive
    • Geneva Station - 13 min drive
    map
    See on map
    308 S Lincolnway Street, North Aurora, 60542, IL, United States of America

    At a glance

    Hotel size

    • This hotel has 68 rooms

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only, restrictions apply*
    • 2 per room
    • Pets must be supervised

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Coffee/tea in a common area

    Things to do

    • Indoor pool
    • Fitness facilities

    Working away

    • Business center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Free newspapers in lobby

    Facilities

    • Elevator
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Visual alarms in hallways
    • Handrails in stairways
    • Braille signage
    • Raised toilet seat
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Free toiletries

    Be entertained

    • TV
    • Premium TV channels

    Stay connected

    • Free newspaper
    • Free WiFi

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • Service fee: USD 150.00 per accommodation, per stay

    PetsPay at property

    • Pet deposit: USD 150 per stay
    • Pets are allowed for an extra charge of USD 20 per pet, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

    This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

    Policies

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

    Also known as

    • Baymont Inn Chicago Aurora
    • Comfort Inn & Suites North Aurora - Naperville North Aurora
    • Baymont Inn Chicago Hotel Aurora
    • Baymont Inn Chicago/Aurora Hotel North Aurora
    • Baymont Inn Chicago/Aurora Hotel
    • Baymont Inn Chicago/Aurora North Aurora
    • Baymont Inn Chicago/Aurora
    • Comfort Inn Hotel North Aurora
    • Comfort Inn North Aurora
    • Comfort Inn & Suites North Aurora - Naperville Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Comfort Inn & Suites North Aurora - Naperville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. RV/bus/truck parking is available.
    • Yes, there's an indoor pool. The swimming pool will be unavailable from March 15 2021 to September 30 2021 (dates subject to change).
    • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
    • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
    • Yes. Nearby restaurants include Oberweis Dairy (2.5 mi), East China Inn (2.6 mi), and Eddie's Pizza & Pub (2.7 mi).
    • No, this hotel doesn't have a casino, but Hollywood Casino (6-min drive) and Hollywood Casino Aurora (6-min drive) are both nearby.
    • Comfort Inn & Suites North Aurora - Naperville has an indoor pool and a fitness center.
    8,2.Very good.
    • 6,0.Good

      rudeness!

      The evening time receptionist checking people in 8/6 and 8/7 was extremely rude and unprofessional. She was not at all accommodating not pleasant nor polite. My cousin and I booked rooms through hotels.com. She was sure to tell us that they wish people stop using such third parties. Somehow my cousins reservation was canceled. She was not at all helpful and to this day we have no idea why. Nonetheless my she ended up getting a room 2 times the initial booking rate. Most disappointing part of the experience is that once my cousin decided she’s rather deal with not having a reservation later and simply book a room…the receptionist told her she had to go to the end of the line. She refused to continue to service her. I’m that moment I watch her literally and loudly argue with 2 other hotel guests.

      Patrice, 2 night family trip, Aug 6, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Pool closed. Additional $150 was charged to my card as a deposit in case of damage. Could be 5-10 days before refunded. Pool closed without notice. The breakfast was very limited in choices.

      Scott, 1 night family trip, Aug 6, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Not impressed

      Bathroom filthy. Poop on toilet seat pee around base. Check in took forever. Had to leave $150 incidental deposite which would be on hold for over a week. Pool closed not notified on website. In Lobby on sign it said breakfast area was closed. It was in fact open but closed at 9.

      Maurita, 1 night trip with friends, Aug 3, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Pet-friendly

      The beds were comfortable and it is a pet-friendly hotel. Evening desk staff was stressed out. Morning desk staff was lovely. Place was run down, but fine for a night passing through.

      Armi, 1 night family trip, Jul 17, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      COVID minded Hotel

      I completed the check-in process for three rooms. The young lady at the front desk was EXTREMELY knowledgeable to Hotels.com process and Comfort Inn internal system. She was able to explain to me why there was a 25.00 price hike from what my original bottom line amount was. The rooms were all clean and well ventilated. House keeping was visible each day and observed cleaning the inner and outer area's of the hotel.

      Kilopatria, 3 night business trip, Jun 27, 2021

      Verified Hotels.com guest review

    • 4,0.Fair

      I specifically searched for hotels WITH a pool and when we arrived the rude front desk associate acted like I was an idiot stating “yeah, the pool has been closed for over a year now”! What?!? No mention of that on the website and I have stayed in several hotels since Covid and all their pools are open!!

      3 night family trip, Jun 20, 2021

      Verified Expedia guest review

    • 2,0.Poor

      Bad service

      They charge $150 for i dont know why i have to wait 10 days to get my money back that’s weird because i already paid on the app then the pool was not open , they said free breakfast and there was nothing to eat!! Bad service never again !

      Nancy, 1 night family trip, Jun 7, 2021

      Verified Hotels.com guest review

    • 4,0.Fair

      Stay somewhere else

      The room smelled of cigarettes....found one in the window. The hallway also smelled of smoke. The room was dirty...found old soap bar on top of shower. We had a sofa bed for our kids but the did not provide sheets. When we requested sheets it was an inconvenience for the front desk staff to even get them. Breakfast was brown bag...better to go out. We will stay somewhere else next time.

      Matthew, 2 night family trip, May 21, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      one of the cleanest properties I have stayed at and the staff are awesome. What a gem in the Aurora area.

      1 night trip, May 8, 2021

      Verified Orbitz guest review

    • 4,0.Fair

      Check in was very slow. Only one person was working the desk and there were about 8 of us in line to check in. No air conditioning on and it was 80 degrees that day. Once we got to the check in desk, the process was slow and took so long we ended up being late to the wedding we were attending. We arrived at the hotel 50 minutes prior to the wedding and check in took 35 m

      Megan, 1 night trip, May 1, 2021

      Verified Hotels.com guest review

    See all 172 reviews