Guests
All properties in Banff, Alberta, Canada

Mount Royal Hotel

3-star ski hotel with ski shuttle, near Banff Lake Louise Tourism Bureau

  • Free WiFi
From
ZAR 1,603

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Terrace/Patio
Terrace/Patio. Image 1 of 29.
1 / 29Terrace/Patio
138 Banff Avenue, Banff, T1L 1A7, AB, Canada
9,2.Superb.
  • My only complaint is that the bathroom was a bit small. I have a single sink at home,…

    Nov 27, 2021

  • We really enjoyed our stay in Banff. Mount Royal is in the perfect spot! We walked to…

    Nov 25, 2021

See all 1,961 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 133 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 spa tubs
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In a national park
  • Banff Lake Louise Tourism Bureau - 4 min walk
  • Banff National Park Information Centre - 4 min walk
  • Banff Centre for Arts and Creativity - 13 min walk
  • Bow Falls - 19 min walk
  • Cave and Basin National Historic Site - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Centennial Room (2 Queen)
  • Room (Heritage)
  • Centennial Room (1 King)
  • Room Selected at Check In

What’s around

Landmarks

  • In a national park
  • Banff Lake Louise Tourism Bureau - 4 min walk
  • Banff National Park Information Centre - 4 min walk
  • Banff Centre for Arts and Creativity - 13 min walk
  • Bow Falls - 19 min walk
  • Cave and Basin National Historic Site - 23 min walk
  • Tunnel Mountain - 38 min walk
  • Canada House Gallery - 2 min walk
  • Canadian Ski Museum West - 3 min walk
  • Banff Park Museum - 3 min walk
  • Central Park - 4 min walk

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 10 min walk
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)
map
See on map
138 Banff Avenue, Banff, T1L 1A7, AB, Canada

At a glance

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 9:00 AM to 10:00 PM*

Parking

  • Onsite self parking (CAD 5 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Ski shuttle (surcharge)
  • Ski storage
  • Number of spa tubs - 2
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby

Working away

  • 24-hour business center
  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1908
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tony Roma's - Onsite restaurant.

The Cascade Lounge - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between CAD 15 and CAD 18 for adults, and CAD 9 and CAD 9 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CAD 71 per person (one-way)
  • Ski shuttle service is offered for an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children up to age 15 costs CAD 35 (one-way)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs CAD 5 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Mount Royal
  • Mount Royal Banff
  • Mount Royal Hotel
  • Mount Royal Hotel Banff
  • Royal Mount Hotel
  • Mount Royal Hotel Hotel
  • Mount Royal Hotel Banff
  • Mount Royal Hotel Hotel Banff

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mount Royal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 5 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Tony Roma's. Nearby restaurants include Bison Restaurant & Terrace (3-min walk), Earl's (3-min walk), and Chucks Steakhouse (3-min walk).
  • Yes, an airport shuttle is available from 9:00 AM to 10:00 PM at scheduled times. The charge is CAD 71 per person one-way.
  • Have fun with activities like hiking, mountain biking, and mountain climbing, and practice your swing at the nearby golf course.
9,2.Superb.
  • 8,0.Very good

    Very pleased with our most recent stay! You cannot beat the location, central to everything. The rooftop hot tubs were amazing at all times of the day. Only thing is we wished they opened earlier for the early risers to enjoy the quiet, amazing views from the tub. Would recommend and stay again!

    Jen, 2 night trip, Nov 13, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    It was okay, the hotel was clean the rooms were clean and everyone was friendly. Looked out right onto downtown was a little loud at night.

    1 night trip, Nov 8, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Half block radius fun can be had!!!

    The location was great, the bed was super comfy, one thing, the lighting in the bathroom was a little harsh, light strips on the mirror was hard on the eyes so makeup had to be done in spurts. It’s an old hotel, sound proofing wasn’t a thing way back but they provided ear plugs. Overall it was great 👍

    Juanita, 1 night trip, Oct 30, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very nice hotel, clean, comfortable and friendly staff. Would definitely stay again and would recommend it

    lucy, 2 night trip, Oct 24, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    95% perfect, just tweak the doors a bit.

    I love this hotel, the location, and especially the roof top hottubs. Highly recommend. Only downside is something so strange... We go to Banff all the time (3hrs away), and this hotel has the loudest closing doors of all of them. Unfortunately, most people don't notice when leaving their room, so you get lots of WHAM! WHAM! in the morning and night as people return and leave their rooms. Adjusting their door returns to be a bit more gentle would go a long way. Besides that little gripe, can't say enough about the place. Beautiful spot.

    Michael, 2 night trip, Oct 21, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotel. Fantastic location.

    Terry, 3 night trip, Oct 18, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Okay but better options in Banff

    Nice spot. No parking so why charge people and no offer for upgrades. Front desk new person wanted to charge me for room tax and incidentals plus a damage deposit. I travel for work i laughed and said the room is prepaid I'm not a rockstar partier and I'm happy to do a hold for incidentals however never use them. This went back and forth for awhile with the people at the front. Would I return yes to hotel location, no to parking and front staff could use some training and support

    Steven, 2 night business trip, Oct 13, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Okay stay

    Good stay although got room with partial Mountain View instead of full Mountain View. Room was prepaid on Hotels.com although front desk insisted that room is paid only on arrival until paid receipt was shown to front desk personnel.

    Susan, 1 night trip, Oct 13, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Great location!

    This hotel has a great location, right at the heart of downtown! My only complaint is that there is no food service at the hotel, so when you are exhausted from a long day and just want in-room dining, this is not an option. There are plenty of take-away options in town, but I’d rather have in-room dining available. The rooftop hot tub was a cool “extra” that we really enjoyed. Grab a hotel robe from the lounge nearby to be comfortable as soon as you get out, but beware the extra slippery stairs!

    Carrie, 4 night family trip, Oct 12, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    The room was good. Our room Was right by the street and there were some complimentary ear plugs in the room. What is not a good experience though is we had noise left and right room, and thumping at the top room like loud noise as if we are part of the conversation. Sound proofing definitely is an opportunity here.

    Jackie, 1 night family trip, Oct 10, 2021

    Verified Hotels.com guest review

See all 1,961 reviews