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1 room, 2 adults

Candlewood Suites Dallas - Plano W Medical Ctr

2,5-star2,5 stars
19373 Preston Rd, Behind Silver Star Motorcars, Dallas, TX, 75252, United States of America

Dallas hotel with outdoor pool and 24-hour fitness
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from January 4 2021 to December 31 2021 (dates subject to change).
  • I got an email the day I was arriving to let me know that they would not honor my…Dec 27, 2020
  • I like that it had a kitchen, that was the main thing I was looking for. Everything was…Dec 18, 2020

Candlewood Suites Dallas - Plano W Medical Ctr

  • Standard Room
  • Studio Suite, 1 King Bed, Non Smoking
  • Studio Suite, 1 Queen Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 Bedroom, Accessible, Non Smoking (Mobility, Bathtub)
  • Room, 1 Bedroom, Accessible, Non Smoking (Mobility, Bathtub)
  • Room, 1 Bedroom, Accessible, Non Smoking (Hearing, Roll-In Shower)

What’s around Candlewood Suites Dallas - Plano W Medical Ctr

Landmarks

  • In Far North Dallas
  • University of Texas at Dallas - 3.5 mi / 5.6 km
  • Galleria Dallas - 8.5 mi / 13.7 km
  • The Shops at Legacy - 7.1 mi / 11.4 km
  • Comerica Center - 8.7 mi / 14.1 km
  • Stonebriar Centre Mall - 9.1 mi / 14.6 km
  • Shops at Willow Bend - 4.3 mi / 6.9 km
  • Quorum Park - 4.5 mi / 7.2 km

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 24 min drive
  • Love Field Airport (DAL) - 22 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • Dallas Union Station - 22 min drive
  • West Irving Station - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite RV/bus/truck parking

  • Onsite self parking (fees apply)

  • Wheelchair-accessible parking and van parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Candlewood Suites Dallas - Plano W Medical Ctr’s small print

Also known as

  • Sunstone Inn Dallas
  • Candlewood Suites Plano W Medical Ctr Hotel
  • Candlewood Suites Dallas Plano W Medical Ctr
  • Candlewood Suites Plano W Medical Ctr
  • Days Inn Suites North Dallas Near Medical Center of Plano
  • Days Inn Suites Plano Medical Center/Dallas
  • Candlewood Suites Plano W Mec
  • Candlewood Suites Dallas Plano W Medical Ctr
  • Days Inn Plano Medical Center
  • Candlewood Suites Dallas - Plano W Medical Ctr Hotel
  • Candlewood Suites Dallas - Plano W Medical Ctr Dallas
  • Candlewood Suites Dallas - Plano W Medical Ctr Hotel Dallas
  • Days Inn Plano Medical Center Dallas
  • Days Inn Plano Medical Center Hotel
  • Days Inn Plano Medical Center Hotel Dallas
  • Plano Days Inn
  • Days Inn North Dallas Plano
  • Sunstone Dallas
  • Candlewood Suites Dallas Plano W Medical Ctr Hotel

Policies

Guests must provide a picture ID at check-in.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: USD 50 per stay

Optional extras

Self parking is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per week

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Candlewood Suites Dallas - Plano W Medical Ctr

  • Does Candlewood Suites Dallas - Plano W Medical Ctr offer free cancellation for a full refund?
    Yes, Candlewood Suites Dallas - Plano W Medical Ctr does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Candlewood Suites Dallas - Plano W Medical Ctr currently open?
    This property is closed from January 4 2021 to December 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Candlewood Suites Dallas - Plano W Medical Ctr?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Candlewood Suites Dallas - Plano W Medical Ctr?
    Yes, there's self parking on site (charges apply). Free RV/bus/truck parking is available.
  • Is there a pool at Candlewood Suites Dallas - Plano W Medical Ctr?
    Yes, there's an outdoor pool.
  • Are pets allowed at Candlewood Suites Dallas - Plano W Medical Ctr?
    Yes, pets are welcome. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees.
  • What are the check-in and check-out times at Candlewood Suites Dallas - Plano W Medical Ctr?
    You can check in from 3:00 PM - 5:30 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Candlewood Suites Dallas - Plano W Medical Ctr?
    Yes. Nearby restaurants include Lavendou (10-min walk).
  • What is there to do at Candlewood Suites Dallas - Plano W Medical Ctr and nearby?
    Candlewood Suites Dallas - Plano W Medical Ctr has an outdoor pool and a 24-hour fitness center, as well as a picnic area.

Recent reviews

Very good 8,2 From 147 reviews

Exceptional 10,0
The staff was very friendly and helpful and my room was clean and quiet. It was a nice stay.
us9 night trip
Poor 2,0
Every night I was disturbed for my TV being on and
Every night I was disturbed for my TV being on and laughing and talking with my girlfriend every night
Barry, us4 night family trip
Exceptional 10,0
Sad day
It was great ifnit wasnt for them permanently closing this branch
us7 night family trip
Very good 8,0
Plano
The hotel was good. They offered free washing and drying to their guests.
Demetra, us2 night business trip
Very good 8,0
Access and exiting was a bit of an issue...couldn't access/exit to/from traveling both directions off the road
us1 night romance trip
Good 6,0
Didn't get to stay. I guess if I don't get to stay there I still have to review it so like I said didn't get to stay there so mixed review
us8 night trip
Exceptional 10,0
I’ve stayed here over 15 times no exaggeration.. Love it everytime. Always clean & has everything you need for a long stay or just a weekend stay. I love that I can cook in my room. Workout. Do laundry- so convenient!! Staff is always so helpful & nice!
Kassandra, us3 night family trip
Exceptional 10,0
I love that all the suites are fully furnished with cookware and plates and they is even a cupboard in the lobby for odd items like crockpot, blender, and others that you can borrow.
us9 night family trip
Good 6,0
Disappointed
During the stay, we received no housekeeping, and had to make several requests for it to which it was never received and for items that were suppose to be in the room. The room was barely cleaned as it should have been, not stocked with the accessories that were mentioned on the site like dish washing liquid, tissue, or paper towels. When we finally chased them down to get new bedding and towels, we literally had to take all of our things ourselves, find them, and wait until they brought it to us. But the biggest issue, was the fact that they allowed someone to book our very room while we were still in it and told us we'd have to switch rooms to remain there. We'd have to check out at 11, take all of our things, and wait until after 3 to get our new room that came with none of the very things I paid for in the first place and they didn't offer or try to accommodate me for that either, but I would have to pay the same price. It was all the way around unprofessional and I won't do business with this location again.
Eddie, us6 night family trip
Very good 8,0
Very nice place to stay at. Didn’t expect it to be behind a car fixing place but overall good experience there.
Lisa, us4 night family trip

Candlewood Suites Dallas - Plano W Medical Ctr