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1 room, 2 adults

Novotel Shenzhen Watergate

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031, China

4-star hotel with restaurant, near Huaqiangbei
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Breakfast is the worst I ever had! Don’t know how can they rate 4 stars! Staffs are not…Dec 6, 2020
  • The hotel has a good location near Hongling metro station and Grand Theater Metro Station…Jul 16, 2020

Novotel Shenzhen Watergate

from ZAR 699
  • Superior Room, 1 Queen Bed, City View
  • Superior Room, 2 Twin Beds, City View
  • Standard Room, 2 Twin Beds
  • Standard Room, 1 King Bed
  • Superior Suite, 1 King Bed
  • Superior Suite, 1 King Bed

What’s around Novotel Shenzhen Watergate

Landmarks

  • In Luohu
  • Huaqiangbei - 6 min walk
  • Dongmen Pedestrian Street - 30 min walk
  • Luohu Port - 34 min walk
  • Shenzhen Museum - 3 min walk
  • Shenzhen Grand Theater - 6 min walk
  • Shun Hing Square - 11 min walk
  • KK Mall - 14 min walk

Getting around

  • Hong Kong International Airport (HKG) - 64 min drive
  • Shenzhen Intl. Airport (SZX) - 25 min drive
  • Shenzhen Station - 29 min walk
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen East Railway Station - 9 min drive
  • Science Museum Station - 6 min walk
  • Grand Theater Station - 6 min walk
  • Hongling Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 2:00 PM-6:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 130
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built - 2000
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Freshen up
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Pin Fang - This buffet restaurant serves breakfast, lunch, and dinner.

Tang Gong - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Novotel Shenzhen Watergate’s small print

Also known as

  • Novotel Watergate Hotel Shenzhen
  • Shenzhen Novotel
  • Novotel Shenzhen Watergate Hotel
  • Novotel Shenzhen Watergate Shenzhen
  • Novotel Shenzhen Watergate Hotel Shenzhen
  • Novotel Watergate Shenzhen
  • Shenzhen Novotel Watergate
  • Novotel Watergate Shenzhen Hotel Shenzhen
  • Novotel Shenzhen Watergate Hotel
  • Novotel Watergate Hotel
  • Novotel Shenzhen Watergate
  • Novotel Watergate
  • Novotel Shenzhen

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Optional extras

Rollaway beds are available for CNY 280.0 per stay

Buffet breakfast is offered for an extra charge of CNY 108 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Shenzhen Watergate

  • Does Novotel Shenzhen Watergate offer free cancellation for a full refund?
    Yes, Novotel Shenzhen Watergate does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Shenzhen Watergate?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Shenzhen Watergate?
    Yes, there's free self parking.
  • Are pets allowed at Novotel Shenzhen Watergate?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Novotel Shenzhen Watergate?
    You can check in from 2:00 PM - 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Novotel Shenzhen Watergate?
    Yes, there's an onsite restaurant, Pin Fang. Nearby restaurants include La Terrazza (13-min walk), 1881 (2 mi), and Taj Indian Restaurant (2.3 mi).
  • What is there to do at Novotel Shenzhen Watergate and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Very good 8,0 From 299 reviews

Exceptional 10,0
I loved the hotel, the location (near Grand Theater and Shenzhen Museum), the friendly staff and the delicious breakfast buffet. My only qualm was some cigarette odor in non-smoking room.
us1 night romance trip
Very good 8,0
Near 2 mrt stations as well as bus stations. Near banks as well. Swimming pool under repair.
Michael, sg2 night family trip
Exceptional 10,0
We were only there for one night. Hotel was clean, comfortable and the buffet breakfast was very good. Location right in the city centre.
gb1 night romance trip
Exceptional 10,0
Close to MTR, shopping mall and variety of restaurants.
Mary, ca14 night romance trip
Good 6,0
Service not very good and not really clean
Leylian, sg7 night romance trip
Very good 8,0
Highly recommend
Great location, big shopping mall within 8 minutes on foot and subway, bus are not far. Very clean, good amenities
hk2 night family trip
Exceptional 10,0
Excellent location, surrounded by local market and supermarket! Nice room and bed~ Would like to come back
hk2 night family trip
Very good 8,0
It’s a little out dated. But over all the rooms was spacious and clean. Location is pretty good close to all the shopping.
ca2 night business trip
Exceptional 10,0
Great location
It was great stay with one only concern regarding the restaurant, they need to have well speaking English person to take orders, I called twice with difficulty understanding my order they had to switch me to the receptionist. Otherwise the hotel is very nice
Ashraf, ca5 night business trip
Very good 8,0
Not too bad
Need to locate the subway location and how it is link to rest of Shenzhen. Could be cheaper
hk1 night business trip

Novotel Shenzhen Watergate