Sheraton Buganvilias Resort & Convention Center

Photo gallery for Sheraton Buganvilias Resort & Convention Center

Lobby
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Sheraton Buganvilias Resort & Convention Center

Sheraton Buganvilias Resort & Convention Center

4.0 star property
4-star resort with full-service spa, connected to the convention center, near Malecon

8,0/10 Very good

1 004 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Pet-friendly
  • Airport transfer
  • Gym
The price is R2 808
Price available on 2022/08/21
Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • WiFi in the lobby
  • 4 outdoor tennis courts
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Las Glorias
  • Malecon - 21 min walk
  • Playa de los Muertos - 37 min walk
  • Cruise Ship Terminal - 44 min walk
  • Los Muertos Pier - 13 min drive
  • Bay of Banderas - 27 min drive
  • Playa Gemelas - 29 min drive
  • Playa Mismaloya - 37 min drive
  • Nayar Vidanta Golf - 32 min drive
  • Nuevo Vallarta Beach - 38 min drive
  • Playa Bucerias - 42 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive
  • Airport shuttle (surcharge)

About this property

Sheraton Buganvilias Resort & Convention Center

At Sheraton Buganvilias Resort & Convention Center, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll be within a 10-minute drive of Malecon. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Offering ocean views, La Villita serves breakfast, lunch, and dinner. A poolside bar, a health club, and a fitness center are other highlights at this upscale resort. Fellow travelers like the pool and helpful staff.

All-inclusive

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 473 units
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • The all-inclusive rate plan includes meals and drinks for 2 adults. Fees apply for additional adults or children, collected at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 40 lbs)*
  • Food and water bowls available

Internet

  • WiFi in public areas*
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 11 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (16146 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Shopping mall on site
  • Full-service spa
  • Spa tub
  • 4 outdoor tennis courts
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Sheraton. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 105 per day (rates may vary)
  • WiFi is available in public areas for MXN 105 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of MXN 463 for adults and MXN 463 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 165 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MXN 450.0 per night
  • Airport shuttle service for children up to age 17 costs MXN 0 (one-way)

Pets

  • Pets are allowed for an extra charge of MXN 476 per pet, per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Frequently asked questions

Overall score and ratings

8,0

Very good

8,7/10

Cleanliness

8,4/10

Staff & service

8,3/10

Amenities

8,2/10

Property conditions & facilities

8,4/10

Eco-friendliness

10/10 Exceptional

Many stays
We love the Sheraton . Have stayed many times and have always had a great experience .
5-night trip
Verified Hotels.com guest review

6/10 Good

Not worth the high prices and crowded
Very expensive for what you get, the food is tasteless and limited.
Robert, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Not enough restaurants that do not need reservations. Very little entertainment
Thomas, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Edna, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Would not stay again
As soon as you arrive a bell boy takes your luggage. You are asked to check in then speak to sales people trying to get you to attend a timeshare orientation by trying to buy you with event and spa tickets. I was on vacation and did not need or want to be pressured by saleswomen. I refused and they became visibly upset. No big deal. I went on with my stay. Then I learned Wifi is not free. Room service also kept messing up my order although the food was tasty, just don’t order pizza. It’s a cracker with cheese and toppings. The room was suitable, but bedding needs an upgrade. No bath mat. Waters are not complimentary.
Ana, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Liesberr, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The location is great and the amenities. We were able to grab a cab or Uber with no problem to go into town, the , various restaurants or any other location. You could also walk to the soriana The food and drinks were well served and entertainment were good. We will definitely be back.
Raquel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Great Hotel, Very clean. Love the comfortable bed and nice and peaceful pools
Everardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was excellent. Only issue is that I was given two double beds instead of the king i had reserved. Staff was very friendly, location was great.
Rogelio, 3-night trip
Verified Expedia guest review

8/10 Very good

Not fabulous, not horrible
This is an older hotel that shows its age (old elevators, scratches and scuffs on furniture,etc). It’s kept very clean though so it’s not so bad. We did have a bed bugs issue at the beginning ( they never acknowledged that it was bed bugs but I still have the typical red spots all over). They moved us to a new room and the manager himself came to undo the beds and show me the mattress so I could make sure that they were free of any bugs). So that was solved. Then we had a plumbing issue. They sent someone immediately and that was solved as well. They try their best to fix the issues guests encounter. The question is why so many issues? We didn’t choose the all inclusive plan so I won’t comment on the food. We only had one dinner there ( the buffet) and it was ok. Our waiter ( I’m sorry I forgot his name) was probably the nicest and most cheerful staff member we met. So was it a fabulous experience? No, but luckily we had enough wonderful experiences in Puerto Vallarta to off set the “so so” impression we had of the hotel.
Paul, 6-night trip
Verified Hotels.com guest review