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Hotel Riu Playacar - All Inclusive

Property class: 3.5
All-inclusive property with 4 restaurants, near Playa del Carmen Main Beach

Choose dates to view prices

Hotel Riu Playacar - All Inclusive features a free children's club and puts you within a 15-minute walk of Playacar Beach. Guests can visit the spa to be pampered with massages or manicures and pedicures, and The Palms, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 3 outdoor pools, a poolside bar and a health club. The helpful staff and overall value get great marks from fellow travellers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Junior Suite (U)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (U)

9,8 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • 34 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room Superior

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Superior

  • 29 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room

  • 29 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room (M)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room (M)

7,0 out of 10
Good
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room (L)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (L)

9,6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room (E)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (E)

9,4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Double Room (No balcony - M)

A hotel room with a bed, bedside table, and a large mirror with a floral design.

Double Room (No balcony - M)

8,4 out of 10
Very good
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite (M)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (M)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room (B2C-US)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (B2C-US)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite (B2C-US)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (B2C-US)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room, Ocean View (U)

A hotel room with a bed, a desk, a chair, and a TV.

Standard Double Room, Ocean View (U)

9,0 out of 10
Wonderful
(18 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room, Ocean View (B2C-US)

A hotel room with a bed, a desk, a chair, and a TV.

Standard Double Room, Ocean View (B2C-US)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room, Ocean View (L)

A hotel room with a bed, a desk, a chair, and a TV.

Standard Double Room, Ocean View (L)

8,0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Junior Suite (L)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (L)

  • 29 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite (C)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room (C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (C)

9,0 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room (B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite (B2C-CA)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Double Room, 2 Bedrooms (U)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, 2 Bedrooms (U)

9,4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • Free WiFi

View all photos for Double Room, Connecting Rooms (C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, Connecting Rooms (C)

10,0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • Free WiFi

View all photos for Double Room, Connecting Rooms (B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • Free WiFi

View all photos for Double Room, 2 Bedrooms (B2C-US)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • Free WiFi

View all photos for Standard Double Room, Connecting Rooms (L)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • Free WiFi

View all photos for Standard Double Room ( Kid Free | C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room ( Kid Free | C)

9,6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room (Kids Free | B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • Free WiFi

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • Free WiFi

Standard Double Room, Ocean View (E)

  • Sleeps 3
  • Free WiFi

Junior Suite (E)

  • Sleeps 4
  • Free WiFi

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • Free WiFi

View all photos for Standard Double Room (U)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (U)

8,4 out of 10
Very good
(140 reviews)
  • 29 sq m
  • Sleeps 4
  • Free WiFi

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About the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.3 km
  • Playacar Golf Club - 8 min walk - 0.7 km
  • Playacar Beach - 10 min walk - 0.8 km
  • Mayan Ruins of Playacar - 13 min walk - 1.1 km
  • Xaman Ha Aviary - 4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Viva Wyndham Maya - ‬4 min walk
  • ‪rosa roja - ‬4 min walk
  • ‪Turquesa - ‬4 min walk
  • Hotel Riu Palace Riviera Maya
  • ‪Occidental Allegro - ‬4 min walk

About this property

Hotel Riu Playacar - All Inclusive

  • Hotel Riu Playacar - All Inclusive features a free children's club and puts you within a 15-minute walk of Playacar Beach. Guests can visit the spa to be pampered with massages or manicures and pedicures, and The Palms, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 3 outdoor pools, a poolside bar and a health club. The helpful staff and overall value get great marks from fellow travellers.

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Water activities

    • Kayaking
    • Sailing
    • Snorkelling
    • Surfing/body boarding
    • Windsurfing

Land activities

    • Fitness facilities
    • Volleyball

Lessons/classes/games

  • Aerobics

Entertainment

    • Access to off-site nightclubs
    • On-site live performances

At a glance

DONE

Hotel size

    • 396 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Beach nearby
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Renewable energy used
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Roll-in shower

Room amenities

Be entertained

  • 22-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Dining

The Palms - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Jade - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Turquesa - This poolside steakhouse serves dinner only. Open daily.
Traviata - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Anana - Onsite lobby lounge. Open 24 hours. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 008-007-003935/2025

Also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Playacar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Playacar - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Playacar - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Playacar - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.

Is there an onsite casino at Hotel Riu Playacar - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Hotel Riu Playacar - All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Playacar - All Inclusive also has 4 bars, a waterslide, and a health club, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Playacar - All Inclusive?

Yes, there are 4 onsite restaurants, featuring Asian cuisine and poolside dining.

What's the area around Hotel Riu Playacar - All Inclusive like?

Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach and 12 minutes' walk from Mayan Ruins of Playacar.

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