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All properties in Xpu-Ha, Quintana Roo, Mexico

Hotel Esencia

Upscale beachfront resort with spa, near Xpu-ha Beach

  • Free WiFi and free parking
From
ZAR 28,079

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Carretera Cancún-Tulum Km. 265, Xpu-Ha, 77750, QROO, Mexico
9,8.Exceptional.
  • Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever…

    Feb 12, 2021

  • Best. Place. Ever. Everything and everyone was amazing.

    Oct 1, 2019

See all 12 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 45 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools

What’s around

  • On the beach
  • Xpu-ha Beach - 14 min walk
  • Oasis Beach - 1 min walk
  • Ecopark Kantun Chi - 23 min walk
  • Cenote Cristalino - 26 min walk
  • Taj Mahal Cenote - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Room, Multiple Beds (Jungle Suite with Plunge Pool)
  • Family Suite, 1 King Bed (Jungle Suite with Plunge Pool)
  • Esencia Jungle Suite
  • Luxury Suite (Master Beach Suite)
  • Panoramic Suite (Master Suite)
  • Luxury Suite (Beach Suite)
  • Panoramic Suite (Ocean Suite)
  • Premium Penthouse
  • Premium Villa (Pool)
  • Villa (Yum-Ha Private Villa)
  • Presidential Bungalow
  • Rooftop Wellness Suite

What’s around

Landmarks

  • On the beach
  • Xpu-ha Beach - 14 min walk
  • Oasis Beach - 1 min walk
  • Ecopark Kantun Chi - 23 min walk
  • Cenote Cristalino - 26 min walk
  • Taj Mahal Cenote - 30 min walk
  • Chikinha Cenote - 42 min walk
  • Chac Mol Cenote - 43 min walk
  • Puerto Aventuras Golf Club - 2.8 mi / 4.6 km
  • Puerto Aventuras Marina - 3.2 mi / 5.2 km
  • CEDAM Museum - 3.3 mi / 5.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 74 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
map
See on map
Carretera Cancún-Tulum Km. 265, Xpu-Ha, 77750, QROO, Mexico

At a glance

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-12:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The check-in location differs from the property location. To check in, go to Casa Maya To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Yoga classes/instruction on site
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach umbrellas
  • Pool sun loungers
  • Free use of nearby fitness center
  • Spa tub
  • Beach towels
  • Pool umbrellas
  • Steam room
  • Sauna

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 16
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Handrails in stairways
  • Closed captioned TV

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Netflix
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Esencia Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Beefbar Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Mistura Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Room Service - Onsite restaurant. Open 24 hours. Open daily.

Café Esencia - Onsite café. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: 10 percent of room rate
  • Resort fee inclusions:
    • Housekeeping

Optional extras

  • Breakfast costs between USD 990 and USD 1770 for adults, and USD 550 and USD 990 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 3850 per vehicle (one-way, Maximum occupancy 4)
  • Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
  • Theme park shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for USD 1500.0 per night
  • Rollaway beds are available for USD 1500.0 per night
  • Children's club access is available for an extra charge
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children up to age 11 costs USD 3850 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

PetsPay at property

  • Pets are allowed for an extra charge of USD 2500 per pet, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property uses a grey water recycling system and eco-friendly cleaning products.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • Esencia Hotel Xpu-Ha
  • Hotel Esencia Riviera Maya
  • Hotel Esencia Resort
  • Hotel Esencia Xpu-Ha
  • Hotel Esencia Resort Xpu-Ha
  • Esencia Xpu-Ha
  • Esencia Hotel Playa Del Carmen
  • Esencia Hotel Playa Del Carmen
  • Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
  • Esencia Hotel
  • Hotel Esencia Xpu-Ha
  • Esencia Hotel Solidaridad
  • Esencia Solidaridad

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Esencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 2500 per pet, per day. Service animals are exempt from fees.
  • Check-in ends–12:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and garden views. Nearby restaurants include Paparazzi (3.3 mi), Le Bistrot Chez Dede & Lalo (3.3 mi), and Dolce Vita (3.3 mi).
  • Yes, an airport shuttle is available. The charge is USD 3850 per vehicle one-way.
  • Have fun with onsite activities like kayaking and volleyball. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hotel Esencia also has a 24-hour fitness center and a sauna, as well as a picnic area and a garden.
9,8.Exceptional.
  • 10,0.Exceptional

    Great hotel

    Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.

    3 night trip, Aug 30, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Just Amazing !!!

    Meri, 2 night romance trip, Aug 3, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Beautiful place

    Beautiful property, one of the finest in the world, not for corporate people

    Raymond, 4 night romance trip, Apr 18, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Wonderful get away

    It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.

    7 night family trip, Mar 16, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Hörligt men dyrt

    Fantastiskt hotel. Våra rum var fantastiska men hade inte varit alls lika nöjd om jag hamnat i djungelrumnen. God mat, trevlig personal och vacker strand. Roligt att göra utflykter till närområdet. Funkade bra med vanlig taxi men fråga om priset först.

    Micaela, 10 night family trip, Dec 30, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    2 night trip, Mar 6, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    5 night trip, Feb 24, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    8 night trip, May 13, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    priscilla, 5 night romance trip, Mar 16, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    3 night family trip, Feb 10, 2019

    Verified Hotels.com guest review

See all 12 reviews