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Hyatt Regency Hesperia Madrid

Luxury hotel with 2 restaurants, connected to the convention center, near Santiago Bernabeu Stadium

  • Free WiFi
From
ZAR 2,739

Image gallery

  • Regency, Executive Suite - Guest Room View
  • Regency, Executive Suite - Guest Room View
  • Family Suite - Living Area
  • Regency, Suite, 1 King Bed - Living Area
  • Regency, Executive Suite - Guest Room View
Regency, Executive Suite - Guest Room View. Image 1 of 64.
1 / 64Regency, Executive Suite - Guest Room View
Paseo Castellana 57, Madrid, 28046, Madrid, Spain
9,2.Superb.
  • Reopen few months ago , nice rooms , great location

    Feb 15, 2020

  • I am a Gold member and did not receive the discount promised.

    Feb 14, 2020

See all 107 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Transport options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 169 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Chamberi
  • Santiago Bernabeu Stadium - 20 min walk
  • El Retiro Park - 29 min walk
  • Gran Via Street - 30 min walk
  • Prado Museum - 36 min walk
  • Puerta del Sol - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Family Suite
  • Room, 1 King Bed
  • Regency, Suite, 1 King Bed
  • Regency, Executive Suite
  • Room, 1 King Bed, Terrace
  • Room, 2 Twin Beds

Location

Paseo Castellana 57, Madrid, 28046, Madrid, Spain
  • In Chamberi
  • Santiago Bernabeu Stadium - 20 min walk
  • El Retiro Park - 29 min walk

What’s around

Landmarks

  • In Chamberi
  • Santiago Bernabeu Stadium - 20 min walk
  • El Retiro Park - 29 min walk
  • Gran Via Street - 30 min walk
  • Prado Museum - 36 min walk
  • Puerta del Sol - 36 min walk
  • Plaza Mayor - 42 min walk
  • Royal Palace of Madrid - 42 min walk
  • Casa de Campo - 4.3 mi / 6.9 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive
  • Nuevos Ministerios Station - 11 min walk
  • Madrid Recoletos Station - 22 min walk
  • Calanas Station - 6 min drive
  • Gregorio Maranon Station - 1 min walk
  • Ruben Dario Station - 8 min walk
  • Alonso Cano Station - 9 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 169 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 33 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*
  • Train station pick-up (available 24 hours)

Parking

  • Onsite self parking (EUR 35.20 per night)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Arabic
  • Catalan
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian-cotton sheets
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 65-inch Smart TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Santceloni - This fine-dining restaurant serves lunch and dinner. 2-star Michelin rating. Reservations are required.

La Manzana - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open select days.

Mery Bárbola - Onsite bar. Open daily.

Small print

Also known as

  • Hesperia Hotel
  • Hyatt Regency Hesperia Madrid Hotel
  • Hyatt Regency Hesperia Madrid Madrid
  • Hesperia Madrid Hotel A Hyatt Affiliate
  • Hyatt Regency Hesperia Madrid Hotel Madrid
  • Hesperia Hotel Madrid
  • Hesperia Madrid
  • Madrid Hesperia
  • Hesperia Madrid Hotel Madrid
  • Madrid Hesperia Hotel
  • Hesperia Madrid Hotel

Optional extras

Self parking costs EUR 35.20 per night

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20 per pet, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and GBAC STAR (Hyatt).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Regency Hesperia Madrid does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 35.20 per night. Electric vehicle charging is available.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include La Gabinoteca (4-min walk), El Jardín del InterContinental (4-min walk), and VIPS (4-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (4-min drive) are both nearby.
  • Maintain your daily exercise routine at the gym.
9,2.Superb.
  • 10,0.Exceptional

    The staff was very friendly they were able to get me into the room early and they gave me a free upgrade thank you to everyone at the staff

    2 night trip, Dec 5, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Absolutely wonderful hotel and location. Friendly staff, clean and comfortable rooms. If I have the opportunity to visit Madrid again, I will choose this hotel again.

    7 night romance trip, Oct 19, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Excelente condition and very good location. Friendly people. I am sure I will come back.

    Angel, 1 night business trip, Sep 30, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Not Quite A 5* Hyatt Yet

    Only 2 weeks since change to Hyatt. Not all rooms upgraded. "Old" rooms are still OK but obviously dated. Staff attitude good. Problems with changeover of systems at check-in, they couldn't find our booking. No hotel information in the room. A pool would be good too. Ask for veggies with your meal, non on the menu.

    Anthony, 4 night romance trip, Sep 22, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Very friendly staff and the property it’s well located

    1 night trip, Jun 22, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Wonderful property! Staff was terrific and quickly took care of our every request including outlet adaptors. As you enter the hotel you smell fresh flowers which are located everywhere, including our room.

    1 night family trip, Jun 19, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    There was nothing we did not like, We enjoyed having the Expresso machine in the room.

    1 night family trip, May 11, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    One of my favorite hotels

    Stayed here 3 times now, never disappointed. Amazing service from start to finish and the food is excellent.

    Narinder, 2 night business trip, Apr 28, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The hotel is impeccable and the service is five stars. It was my husband's birthday and they were kind enough to send us a bottle of champagne, sang Happy Birthday to him and even helped us find a last minute reservation at Sanceloni! This was a wonderful experience, will definitely come back next time we come to Madrid!

    Yajaira, 4 night romance trip, Apr 22, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Staff was exceptionally friendly and helpful, room was nice and very comfortable

    1 night trip, Mar 30, 2019

    Verified Expedia guest review

See all 107 reviews