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Exclusive Gramado by Gramado Parks

Photo gallery for Exclusive Gramado by Gramado Parks

Reception
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, laptop workspace, soundproofing

Overview of Exclusive Gramado by Gramado Parks

Exclusive Gramado by Gramado Parks

3.5 star property
Family-friendly hotel in Dutra with indoor pool and restaurant

9,4/10 Exceptional

268 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Av. das Hortênsias 4079, Gramado, RS, 95670-000

Room options

About this area

What's nearby

  • In Dutra

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 90 min drive

Restaurants

  • Café Colonial Bela Vista - 2 - 8 min walk
  • Galeto Mamma Mia - 8 min walk
  • Café Colonial Bela Vista - 1 - 8 min walk
  • Costelão Gramado - 10 min walk
  • Vue de la Vallée - 12 min walk

About this property

Exclusive Gramado by Gramado Parks

Enjoy your visit to Gramado with a stay at Exclusive Gramado by Gramado Parks. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a children's pool are other features.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 187 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (BRL 33 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Children's pool
  • Playground
  • Children's games
  • Toys
  • Children's books
  • Baby bath

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • An indoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

Dining

Signature - Onsite restaurant.
Lobby Bar - Onsite piano bar. Open daily.
Pool Bar - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BRL 2.99 per accommodation, per night
  • Service fee: 10 percent

Optional extras

  • Late check-in between 11:00 PM and noon can be arranged for an extra charge

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Covered valet parking costs BRL 33 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks Hotel
Exclusive Gramado by Gramado Parks Gramado
Exclusive Gramado by Gramado Parks Hotel Gramado

Frequently asked questions

Does Exclusive Gramado by Gramado Parks offer free cancellation for a full refund?
Yes, Exclusive Gramado by Gramado Parks does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Exclusive Gramado by Gramado Parks?
As of 04 February 2023, prices found for a 1-night stay for 2 adults at Exclusive Gramado by Gramado Parks on 05 February 2023 start from R1 032, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Exclusive Gramado by Gramado Parks?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Exclusive Gramado by Gramado Parks?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Exclusive Gramado by Gramado Parks?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Exclusive Gramado by Gramado Parks?
Yes. Valet parking costs BRL 33 per night.
What are the check-in and check-out times at Exclusive Gramado by Gramado Parks?
You can check in from 2:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Exclusive Gramado by Gramado Parks and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include spa services and a picnic area. Exclusive Gramado by Gramado Parks also has a garden.
Are there restaurants at or near Exclusive Gramado by Gramado Parks?
Yes, there's an onsite restaurant, Signature. Nearby restaurants include Café Colonial Bela Vista - 2 (8-min walk), Galeto Mamma Mia (8-min walk), and Café Colonial Bela Vista - 1 (8-min walk).
What's the area around Exclusive Gramado by Gramado Parks like?
Exclusive Gramado by Gramado Parks is a short 14-minute walk from Santa Claus Village and 6 minutes' walk from Orchids Park.

Reviews

9,4

Exceptional

9,6/10

Cleanliness

9,6/10

Staff & service

9,0/10

Amenities

9,5/10

Property conditions & facilities

9,1/10

Eco-friendliness

Reviews

10/10 Exceptional

Wesley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I loved
Lucimara, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent!
Jonathan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo o pessoal do hotel , todos com os quais falamos , extremamente gentis e atenciosos , e a beleza do hotel .
BRAULIO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Laís, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Sophisticated in Gramado
Amazing, large comfortable suites. Modern ans sophisticated. Excellent service. Always helpful to ensure everything is top. Great location between canela and gramado. Close to most attractions. Amazing breakfast and restaurant for dinner. Pool is best part. Cold outside but hot inside. Will stay again
William, 5-night trip
Verified Hotels.com guest review

2/10 Poor

EXTREMAMENTE INCONVENIENTE E SEM AR
Positivo: Construção nova, bom atendimento, boa infraestrutura de lazer. Quarto excelente. Negativo: Abordagens: o hotel faz parte da rede Gramado Parks e há funcionários fazendo ABORDAGENS EXTREMAMENTE INCONVENIENTES no hotal para vender ingressos. Após o check in você deve pegar uma "pulseira de identificação" com um funcionário que tenta empurra uma "palestra" para ganhar "ingressos" (estariam querendo vender cotas de hoteis?). Um absurdo! Ar condicionado: PÉSSIMO. Possui ar central em que o controle do quarto NAO FUNCIONA, seria para economizar energia? Seria para "simular" que o hospede tem controle do ar? Não sei, mas simplesmente nao dormimos porque o ar nao gelava em um dia extremamente quente de fevereiro, o que é um ABSURDO para um hotel dessa categoria: passar CALOR! Obs: funcionário verifi ou que estava tudo "normal". Barulho: quarto de frente para a avenida é HORRÍVEL. Janelas nao vedam barulho e o movimento é intenso inclusive à noite. Se tiver sorte e não pegar os quartos virados para a rua talvez não seja um problema. Café da manhã: é bom, mas não é sensacional. O "chocolate" para passar no waffle é um creme de pudim daqueles baratos e sem gosto. Doce de leite idem. Mais uma decepção para o hotel "top". Conclusão: podia ser ótimo, mas nao vale nem perto do valor cobrado, seja pela extrema inconveniência da rede de empurrar passeios, seja pela falta de refrigeração no VERÃO, o que é o mínimo que se espera num hotel de alto padrão.
Fabio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel muito bom. Atendimento impecável. Café da manhã muito bom. Area de kazer com infraestrutura excelente.
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Goatei muito de toda a estadia. Funcionarios simpaticos. Em especial a Clarice, responsavel por deixar nosso quarto muito limpo. Voltarei outras vezes.
Mário H B, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juliano, 1-night trip
Verified Hotels.com guest review