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All properties in Toluca, State of Mexico, Mexico

Crowne Plaza Toluca Lancaster

4-star hotel in Toluca with restaurant and bar/lounge

  • Free WiFi and free parking
From
ZAR 1,217

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  • Lobby
  • Lobby
  • Suite, 1 King Bed, Non Smoking (Meeting Room) - Bathroom
  • Suite, 1 King Bed, Non Smoking (Meeting Room) - Bathroom
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Paseo Tollocan Oriente No 750, Toluca, 52170, MEX, Mexico
9,0.Superb.
  • Great Hotel with good location!

    Oct 8, 2020

  • Clean but needs updating. Very dated furniture, paint, etc...

    Feb 25, 2020

See all 61 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Free WiFi
    • Airport transfer
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 113 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Free airport shuttle
    • 24-hour health club

    For families

    • Private bathroom
    • Free toiletries
    • Terrace
    • Daily housekeeping
    • Laundry facilities
    • Iron/ironing board

    What’s around

    • Heart of Toluca
    • Plaza Sendero Toluca - 30 min walk
    • Toluca Convention and Exhibition Center - 41 min walk
    • San Carlos Golf Club - 3.1 mi / 4.9 km
    • Galerias Toluca - 3.3 mi / 5.4 km
    • Plaza Juarez - 3.8 mi / 6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room
    • Suite, 1 King Bed, Non Smoking (Meeting Room)
    • Junior Suite, 1 King Bed, Non Smoking
    • Executive Suite, 1 King Bed, Non Smoking
    • Executive Room, 1 King Bed, Non Smoking
    • Deluxe Room, 1 King Bed, Non Smoking
    • Superior Room, 1 King Bed, Non Smoking
    • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
    • Executive Room, 2 Double Beds, Non Smoking
    • Superior Room, Non Smoking
    • Superior Room

    What’s around

    Landmarks

    • Heart of Toluca
    • Plaza Sendero Toluca - 30 min walk
    • Toluca Convention and Exhibition Center - 41 min walk
    • San Carlos Golf Club - 3.1 mi / 4.9 km
    • Galerias Toluca - 3.3 mi / 5.4 km
    • Plaza Juarez - 3.8 mi / 6 km
    • Church of Calvary - 3.9 mi / 6.3 km
    • San Juan Bautista Church - 4 mi / 6.5 km
    • La Tlanchana - 4 mi / 6.5 km
    • Tree of Life Artisanal Exhibition and Sale Center - 4.1 mi / 6.5 km
    • Teatro Quimera - 4.1 mi / 6.6 km

    Getting around

    • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 9 min drive
    • Free airport shuttle
    • Free area shuttle
    map
    See on map
    Paseo Tollocan Oriente No 750, Toluca, 52170, MEX, Mexico

    At a glance

    Hotel size

    • This hotel has 113 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Free airport shuttle (available 24 hours)

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Billiards or pool table

    Working away

    • 24-hour business center
    • Conference space
    • Conference space size (feet) - 3907
    • Conference space size (meters) - 363
    • One meeting room
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Terrace
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Cable/satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of MXN 270 for adults and MXN 270 for children (approximately)
    • Early check-in can be arranged for an extra charge of MXN 800 (subject to availability)
    • Late check-out can be arranged for an extra charge of MXN 800.00 (subject to availability)

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    Policies

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Also known as

    • Crowne Plaza Lancaster
    • Crowne Plaza Toluca Lancaster Hotel
    • Crowne Plaza Toluca Lancaster Toluca
    • Crowne Plaza Toluca Lancaster Hotel Toluca
    • Crowne Plaza Lancaster Hotel
    • Crowne Plaza Toluca Lancaster an IHG Hotel
    • Crowne Plaza Lancaster Hotel Toluca
    • Crowne Plaza Lancaster Toluca
    • Crowne Plaza Toluca
    • Crowne Plaza Toluca Lancaster
    • Lancaster Toluca
    • Crowne Plaza Lancaster Toluca Hotel Toluca
    • Crowne Plaza Toluca Lancaster Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Crowne Plaza Toluca Lancaster does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - midnight. There's a charge of MXN 800 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 800.00 (subject to availability).
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Parrilla Uruguaya (6-min walk), Fisher’s (6-min walk), and La CaNtrina (9-min walk).
    • Yes, a free airport shuttle is available.
    • Maintain your daily exercise routine at the 24-hour health club.
    9,0.Superb.
    • 10,0.Exceptional

      The staff at this hotel were very kind and attentive. Great service.

      Brenda, 2 night business trip, Dec 10, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Stay at Crowne Plaza Toluca is recommended

      Overall stay at Crowne Plaza was good. Staff is really good specially Concierge named Mario was super helpful and guided through any questions, directions and food options in the area.

      4 night business trip, Jun 17, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Nice, clean hotel in Toluca.

      Great hotel. Convenient. Good restaurant. Nice staff. Spacious rooms. Coffee. Water. Good wifi.

      Bill, 2 night business trip, May 15, 2019

      Verified Hotels.com guest review

    • 6,0.Good

      What I got charged by Expedia vs receipt received @ hotel had the price descrepancy. It makes trouble for me to charge to my company.

      1 night business trip, Mar 14, 2019

      Verified Expedia guest review

    • 8,0.Very good

      Toluca

      Hotel was very convenient to our business meeting and has several good restaurants within walking distance. Hotel could use some updating specially in the bathroom and the beds but overall a good stay. Concierge was specially attentive.

      Brett, 2 night business trip, Mar 4, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      It Good

      Great hotel, room next to expressway very nosy

      1 night business trip, Feb 14, 2019

      Verified Hotels.com guest review

    • 8,0.Very good

      Atención esmerada

      Patricia, 4 night business trip, Dec 7, 2018

      Verified Hotels.com guest review

    • 10,0.Exceptional

      This property was very clean. The staff was friendly and we didn't have any issues.

      Wendy, 2 night trip, Oct 13, 2018

      Verified Expedia guest review

    • 10,0.Exceptional

      Great hotel in a quiet location

      The hotel location itself wasn't anything special but the service was great and the rooms were spacious and clean. One thing that I always like is when I'm about to actually control the thermostat and this hotel lets you do that, so your room temperature is perfect. Noise level was low even though there was a highway very close to it. It's close enough to everything in Toluca as long as you Uber or take a taxi. We didn't really find much within walking distance. Overall, great for the value and would definitely consider this place if I went back to Toluca.

      2 night trip with friends, Oct 13, 2018

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Excelente servicio al cliente. Check in rapidísimo!

      GUSTAVO, 4 night trip with friends, Sep 9, 2021

      Verified Hotels.com guest review

    See all 61 reviews