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1 room, 2 adults

The Cumberland Hotel - OCEANA COLLECTION

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for families

Good to know

  • Highchair
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
27 East Overcliff Drive, Bournemouth, England, BH1 3AF, United Kingdom

4-star beachfront hotel with outdoor pool, near Bournemouth Beach
  • Free WiFi
  • Great for families

    Good to know

    • Highchair
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

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Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Property renovations and closures

This property is closed from May 4 2021 to May 16 2021 (dates subject to change).
  • I am appalled... that you illegally sold me a service you knew you couldn’t deliver. You…Jan 25, 2021
  • The Cumberland Hotel was closed due to COVID although able to book a room through…Jan 7, 2021

The Cumberland Hotel - OCEANA COLLECTION

from ZAR 1,617
  • Comfort Double Room
  • Comfort Double or Twin Room
  • Comfort Single Room
  • Double Room, Balcony, Sea View
  • Comfort Family Triple Room
  • Family Triple Room, Balcony, Ocean View
  • Compact Double Room
  • Crash Pad Single Room
  • Family Quadruple Room, Balcony, Ocean View
  • Superior Double Room, Balcony, Ocean View
  • King Suite, Balcony and Ocean View
  • Family Room, Connecting Rooms
  • Family Room (Sleeps 3)
  • Family Room (Sleeps 4)
  • Family Room (Sleeps 5)
  • Family Room (Sleeps 6)
  • Family Room (Sleeps 7)

What’s around The Cumberland Hotel - OCEANA COLLECTION

Landmarks

  • In Bournemouth City Centre
  • Bournemouth Beach - 13 min walk
  • Bournemouth International Centre - 15 min walk
  • Bournemouth Pavillion Theatre - 12 min walk
  • Bournemouth Lower Gardens - 16 min walk
  • O2 Academy Bournemouth - 23 min walk
  • Russell-Cotes Art Gallery and Museum - 9 min walk
  • Bournemouth Natural Science Society - 11 min walk

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive
  • Southampton (SOU) - 37 min drive
  • Bournemouth Station - 18 min walk
  • Pokesdown for Boscombe Station - 5 min drive
  • Branksome Station - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (GBP 14.00 per night)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Free use of nearby fitness center
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1970
  • Conference space size (meters) - 183
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1937
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.

Dining

Mirabelle - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Bar Ventana Grand Cafe - This poolside brasserie specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

The Cumberland Hotel - OCEANA COLLECTION’s small print

Also known as

  • Cumberland Bournemouth
  • The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth
  • Cumberland Hotel Bournemouth
  • Cumberland Hotel OCEANA COLLECTION Bournemouth
  • Cumberland OCEANA COLLECTION Bournemouth
  • The Cumberland Hotel - OCEANA COLLECTION Hotel
  • The Cumberland Hotel - OCEANA COLLECTION Bournemouth

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Pet deposit: GBP 50 per stay

Optional extras

Late check-out can be arranged for an extra charge of GBP 15.00 (subject to availability)

Self parking costs GBP 14.00 per night

Buffet breakfast is offered for an extra charge of GBP 14.95 for adults and GBP 7.95 for children (approximately)

Cribs/Infant beds are available for GBP 6.0 per night

Pets are allowed for an extra charge of GBP 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Cumberland Hotel - OCEANA COLLECTION

  • Does The Cumberland Hotel - OCEANA COLLECTION offer free cancellation for a full refund?
    Yes, The Cumberland Hotel - OCEANA COLLECTION does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Cumberland Hotel - OCEANA COLLECTION currently open?
    This property is closed from May 4 2021 to May 16 2021 (dates subject to change). This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at The Cumberland Hotel - OCEANA COLLECTION?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Cumberland Hotel - OCEANA COLLECTION?
    Yes. Self parking costs GBP 14.00 per night. Parking spots may be limited.
  • Is there a pool at The Cumberland Hotel - OCEANA COLLECTION?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at The Cumberland Hotel - OCEANA COLLECTION?
    Yes, dogs are welcome. There's a charge of GBP 20 per pet, per night, and there's also a deposit of GBP 50 per stay.
  • What are the check-in and check-out times at The Cumberland Hotel - OCEANA COLLECTION?
    You can check in from 3:00 PM - 11:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 15.00 (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near The Cumberland Hotel - OCEANA COLLECTION?
    Yes, Mirabelle offers alfresco dining, international cuisine, and ocean views. Nearby restaurants include Arbor Restaurant (7-min walk), Dosa World (9-min walk), and Naked Coffee (9-min walk).
  • Is there an onsite casino at The Cumberland Hotel - OCEANA COLLECTION?
    No, this hotel doesn't have a casino, but Genting Casino Bournemouth (16-min walk) is nearby.
  • What is there to do at The Cumberland Hotel - OCEANA COLLECTION and nearby?
    Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. The Cumberland Hotel - OCEANA COLLECTION also has spa services and access to a nearby health club.

Recent reviews

Good 7,6 From 296 reviews

Very good 8,0
Fab hotel
Nice hotel, managed C19 requirements well, great location
Antonio, gb1 night family trip
Exceptional 10,0
Very efficient staff and welcoming
Angela, gb2 night trip
Very good 8,0
Breakfast was slow service
Julia, gb4 night family trip
Very good 8,0
Over all a very nice hotel. The food was superb, and the areas were well presented and well finished, although the sofas were not very comfortable. Aslo the rooms were a bit underwhelming and the bed very uncomfortable and for the standard of hotel of betta quality .
gb4 night romance trip
Good 6,0
Ok. Beds very comfortable, furnishing requires updating, for a 4star would also expect slippers and dressing gown
Awawu, gb3 night family trip
Very good 8,0
Disappointed customer
The Hotel is in need of a refurbishment, dinning Room and Corridor areas very tatty and could do with Painting and a change of Carpet, the Lounge area the furniture is worn and needs to be replaced, The outside needs repainting and Electric sockets near the swimming pool area (Smoking Side) has no cover. The Room we requested we did not get and a special, as it was our anniversary I arrange for champagne and Flowers to be in the room as a surprise for my Wife, but they put them in the wrong room and the champagne was not even in the room, we had to wait for it to be delivered, overall not a very good experience and I will not be booking with Hotels direct again.
Derek, gb3 night trip
Good 6,0
Generally very pleasant staff were very friendly and professional food was amazing so well done to the Chefs. Our room was noisy due to the walls being thin and we got woken by stomping feet above us and the tv on next to us. I know this is down to the building but some sound proofing would be good and maybe make people aware when they check in that there will be people below then and to be mindful of that!
Alicia, gb3 night trip with friends
Poor 2,0
Awful rooms never returning here! Changed rooms to suncliff hotel on cimplaining about our room after one night we were adjed to change rooms back to the Cumberland hotel fir the rest of the three days. Room had no water pressure to wash we had to use another room for this situated on ground floor. And then return to our room on 4th floor.! Awful conditions of rooms.
berna, gb3 night trip
Good 6,0
Some problems, but not terrible
Sadly the internet did not work on our floor, the manager told us a booster was not working due to water damage. The elevator is not fit for purpose for the property, particularly during covid-19. As well, we left a shirt hanging in the closet and called a few hours after check out. The shirt has not been found, which is troubling. Otherwise it is a nice enough property and the staff try hard and feel bad for the problems. The pool area is very nice.
Marc, gb1 night family trip
Good 6,0
Wouldnt say it was a 4 star hotel
we have just returned from a 3 night stay. It was just OK. I expected more from a 4 star hotel. The decor looks very decadent until you take a closer look. Quite untidy paintwork. Needs a good updating with regards to the corridors for instance. There was a strange smell in the corridors, unsure whether it was smoke, dogs or dirt! Basically it didnt smell clean. The bedroom was ok, but very small. The door hits the bed when you open it! The reception didnt have any towels when we went for a swim, although the pool was very empty. I may have read wrong, but do know I definitely did not know the Cumberland does not have their own indoor pool..you have to go out onto the road to the next door hotel to use that one, so just be aware. Quite expensive for what you get. The parking is VERY limited although you can use the car parks in 3 adjacent hotels..all are very small. There is an £8 per night charge of you dont book directly so factor that into your stay
Tracy, gb3 night trip

The Cumberland Hotel - OCEANA COLLECTION