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All properties in Denpasar, Bali, Indonesia
1 room, 2 adults

Mercure Resort Sanur

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's club (free)
  • Children's pool
  • On beach
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034, Indonesia

4-star beachfront hotel with spa, near Mertasari Beach
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's club (free)
    • Children's pool
    • On beach
  • Collect stampsYou can collect™ Rewards stamps here
  • Staff are so friendly and will go out of their way to help, and always with a smile. We…Mar 2, 2020
  • Great location, fabulous breakfast buffet, nice pools and beachFeb 25, 2020

Mercure Resort Sanur

from ZAR 1,180
  • Deluxe Room
  • Superior Room
  • Superior Room
  • Deluxe Room
  • Executive Room
  • Executive Room

What’s around Mercure Resort Sanur


  • On the beach
  • Sanur Beach - 29 min walk
  • Mertasari Beach - 5 min walk
  • Pantai Karang Beach - 34 min walk
  • Sanur Night Market - 37 min walk
  • Sindhu Beach - 43 min walk
  • Bali Beach Golf Course - 2.9 mi / 4.7 km
  • Bajra Sandhi Monument - 4.6 mi / 7.3 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 21 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas



  • Airport shuttle (available 24 hours) *


  • Free self parking


  • Free area shuttle within 2.20 km

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Barbecue grills
Things to do
  • Bicycle rentals on site
  • Playground on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 4842
  • Conference space size (meters) - 450
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 41
  • Year Built - 1988
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Fireplace
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 29-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


My Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.


Sahadewa Bar - This bar is located by the pool and specializes in international cuisine. Open daily.

Breeze Bar - This bar is located by the pool and specializes in international cuisine. Happy hour is offered. Open daily.

De Lounge - This lobby lounge overlooks the garden and specializes in international cuisine. Open daily.


On Site

  • Outdoor tennis court
  • Tennis on site
  • Bicycle rentals on site
  • Playground on site
  • Windsurfing on site
  • Yoga classes/instruction on site


  • Golfing nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Mercure Resort Sanur’s small print

Also known as

  • Mercure Resort
  • Mercure Resort Sanur Hotel Denpasar
  • Mercure Resort Sanur
  • Mercure Sanur
  • Accor Hotel Sanur
  • Mercure Hotel Sanur
  • Mercure Resort Sanur Bali
  • Mercure Resort Sanur Hotel Sanur
  • Mercure Resort Sanur Hotel
  • Mercure Resort Sanur Denpasar


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: IDR 200000 per night

Optional extras

Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Buffet breakfast is offered for an extra charge of IDR 160000 for adults and IDR 80000 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Resort Sanur

  • Does Mercure Resort Sanur offer free cancellation for a full refund?
    Yes, Mercure Resort Sanur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mercure Resort Sanur?
    Yes, there's free self parking.
  • Is there a pool at Mercure Resort Sanur?
    Yes, there are 2 outdoor pools and a children's pool. Guests have 24-hour pool access.
  • Are pets allowed at Mercure Resort Sanur?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mercure Resort Sanur?
    You can check in from 2:00 PM to midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).
  • Are there restaurants at or near Mercure Resort Sanur?
    Yes, there's an onsite restaurant that serves international cuisine.
  • Is airport shuttle service offered by Mercure Resort Sanur?
    Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one way.

Recent reviews

Good 7,8 From 159 reviews

Very good 8,0
Great location, but resort tired
Great beachfront location, quiet and relaxing Resort needs some work, bathrooms in some rooms very tired, and grounds need improvement. Although we paid for medium class room, lower standard rooms had been renovated, so you don’t always get what you paid for 🤔
Lisa, au6 night trip
Fair 4,0
The hotel entrance and lobby were very nice. However, our room was not so great. The furniture was old and scared and the bathroom, though large, was very antiquated. There is s nice beach and pool. The staff was friendly and helpful.
us2 night trip
Exceptional 10,0
Wonderful stay
The hotel grounds were gorgeous and my parents loved that there were descriptions of the birds and trees in the gardens. Staff all so helpful and sweet and facilities great. Didn’t love the pools as they were really warm and had a hell of a lot of chlorine in them, which made it heavy to swim in. Having said that, the beach is perfect for swimming so no need for the pool really.
Meya, gb4 night family trip
Exceptional 10,0
Superb landscaping like a rainforest
Very nice hotel with amazing landscaping. Friendly staff. Nice pools. Don't forget there is a free shuttle bus to a local grocery store and shopping complex.
us2 night trip
Very good 8,0
Beautiful little spot
Have stayed a few times in this place and are always happy
Robyn, au6 night family trip
Exceptional 10,0
Great Hotel
It was s great stay we got upgraded because I told them it was our Wedding Anniversary. We were hoping for privacy & this upgrade gave us just that our own apartment not attached to anyone. I put my back out two days later & the staff were so helpful. As our bedroom is upstairs the cleaner came up & helped me down because my husband couldn’t. Did it with a smile. So grateful to how they looked after me even at breakfast they bought me food although it’s a help yourself. The lady who takes your room number at the breakfast desk came & helped me the most. Her name is Ni. Such a wonderful kind soul. I am so grateful. The hotel is right on the beach & lots of choices of food. Will go back again
Mariam, au4 night romance trip
Exceptional 10,0
Best resort in Sanur
We are staying at this resort each year for over 20 years now and it is absolutely perfect. Beautiful setting, no high buildings, very roomy beach front with plenty of sun beds, 2 fantastic pools and extraordinary good and friendly service. That's why we come back here during every New Zealand winter.
Eric, gb1 night family trip
Very good 8,0
The rooms need a good update and cleaning. The area is excellent
MaryBeth, id2 night romance trip
Exceptional 10,0
Top quality hotel for cheaper price. Great service. Own beach area. After check out, there is a lounge with a shower and shuttle to airport. They will store your luggage. Great breakfast. Recommend!
Sandra, us2 night trip with friends
Exceptional 10,0
Loved our stay at Mercure Resort, Sanur.
This resort is in the best spot in Sanur. It has a large beach front with lots of sun loungers that take advantage of the great beach view and sea breeze. There are afew sun lounges around the pool, but just a few. Breakfast is fabulous. Fruit, juices, cereals, pastries, freshly made crepes, donuts and pastries. Hand made omelettes of choice to team with bacon, sausages, vegetables and meat dishes. Superb and more than enough to get you through to dinner! The beds are over large, ensuites on the small side, fridges and sufficient wardrobe storage, all more than adequate for your holiday. It's not a 5 star resort, but we loved it and will be back.
Carolyn, au5 night trip with friends

Mercure Resort Sanur

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