Guests
All properties in Alcalá de Henares, Community of Madrid, Spain

ibis Alcalá de Henares la Garena

3-star hotel in Alcala de Henares with restaurant and bar/lounge

  • Free WiFi and free parking
From
ZAR 1,069

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Standard Double Room - Bathroom
  • Exterior
  • Hotel Bar
Hotel Bar. Image 1 of 76.
1 / 76Hotel Bar
Calle Antonio Suarez, 8, Alcala de Henares, 28802, Madrid, Spain
8,6.Fabulous.
  • We've stayed here 3 times and it's good for dogs and generally friendly and helpful. This…

    Oct 6, 2021

  • Good location when you have a rental and have to catch a plane at Barajas

    Oct 5, 2021

See all 76 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain), ALLSAFE (Accor Hotels), and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Air Conditioning

Property highlights

Main amenities

  • 92 guestrooms
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • UNESCO Sustainable Property
  • Terrace

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

What’s around

  • Casa de Hippolytus - 5 min walk
  • Foro de Complutum - 11 min walk
  • La Garena Plaza Shopping Center - 13 min walk
  • Puerta de Madrid - 24 min walk
  • Magisterial Cathedral of Saints Justo and Pastor - 28 min walk
  • Casa de la Entrevista - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, 1 Double Bed
  • Room, 2 Twin Beds
  • Double Room, 1 Double Bed with Sofa bed

What’s around

Landmarks

  • Casa de Hippolytus - 5 min walk
  • Foro de Complutum - 11 min walk
  • La Garena Plaza Shopping Center - 13 min walk
  • Puerta de Madrid - 24 min walk
  • Magisterial Cathedral of Saints Justo and Pastor - 28 min walk
  • Casa de la Entrevista - 28 min walk
  • Archbishop's Palace - 28 min walk
  • Plaza de las Bernardas - 28 min walk
  • Antiguo Hospital de Santa María la Rica - 29 min walk
  • Regional Archaeological Museum - 29 min walk
  • Monastery of San Bernardo - 1.5 mi / 2.5 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive
  • Alcala de Henares La Garena Station - 11 min walk
  • Alcalá de Henares Station - 6 min drive
  • Alcala de Henares University Station - 10 min drive
map
See on map
Calle Antonio Suarez, 8, Alcala de Henares, 28802, Madrid, Spain

At a glance

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Arrivals after 9 PM require advance notice by telephone.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • French
  • Romanian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 7.95 for adults and EUR 3.98 for children (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 10.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 15 per pet, per night
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • ibis Alcalá Henares Garena
  • ibis Alcalá Henares Garena Alcala De Henares
  • ibis Alcalá Henares Garena Hotel
  • ibis Alcalá Henares Garena Hotel Alcala De Henares
  • Ibis Alcala Henares La Garena
  • ibis Alcalá de Henares la Garena Hotel
  • ibis Alcalá de Henares la Garena Alcala de Henares
  • ibis Alcalá de Henares la Garena Hotel Alcala de Henares

*See fees & policies for additional details or extra charges

FAQs

  • Yes, ibis Alcalá de Henares la Garena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, La Garena offers regional cuisine. Nearby restaurants include Alcaravea (11-min walk), Estación de La Garena (12-min walk), and Faro de Fisterra (13-min walk).
8,6.Fabulous.
  • 10,0.Exceptional

    Cleanliness of the hotel and being close to the airport

    Rolando, 1 night romance trip, Oct 5, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    My stay at the hotel was very pleasant. Staff were really nice and helpful. Good hotel for motorway access.

    1 night romance trip, Aug 17, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Perfect!

    The perfect choice for a stop over. Does exacyly what it says on the label...

    Christopher, 1 night trip, Sep 17, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Arrived late.Staff were great.Stopover on the my journey to the Costa Blanca.Nice Continental breakfast .Would stay again when I travel through that part of Spain.

    Jim65, 1 night romance trip, Aug 11, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Nice breakfast, perfect location

    Margarita, 1 night business trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Very comfortable stopover hotel.

    Ideal stopover between Santander ferry and Southern Spain. VERY comfortable bed, which was huge! Only downside was refurbishment of restaurant but staff were great and breakfast was up to Ibis standard if a bit cramped! Would use again.

    Peter, 1 night trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Friendly and efficient staff

    Overall the hotel is well run and well managed. It is very clean and newly refurbished to a very high standard. I had some issues as regards the time it took to check in but realised this was down staff members attempting to help many people at a busy time. Parking and a small park Is located close bye

    Paul, 1 night trip, Nov 20, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Quiet stay close to the airport

    Close to the Madrid airport, about 10 minutes but not at airport prices. Clean and quiet room with a queen size bed! Yeah!!Also a grocery store next door with a great selection of cheese and dried Jamon.

    Louis, 1 night trip, Nov 10, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We liked it

    Ibis as expected (and this means good!). Clean and comfy, good location for airport and to explore the charming Alcala de Henares (short drive or long walk to the center, plus archeological site right near the hotel). Parking is outside, so you can somehow manage even if all "normal" spots are taken.

    2 night trip, Sep 30, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Was okay. Perfect for a one-night stay before or after a flight, although it is a bit of a drive to and from the airport. Ample free parking, good internet and an okay breakfast. (I'd recommend it since there aren't many options available in the area). Excellent value for the price. Careful though - Expedia says there is no check-in after midnight. We rushed only to find out that there is someone there for check-in 24/7. They just lock the main doors and buzz you in.

    Tom, 1 night romance trip, Sep 29, 2019

    Verified Expedia guest review

See all 76 reviews