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Grand Mercure Singapore Roxy (SG Clean)

4-star hotel in East Coast with 3 restaurants and outdoor pool

  • Free WiFi and free parking
From
ZAR 1,696

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Junior Suite, 1 King Bed - Bathroom
  • Deluxe Room, 1 King Bed - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 76.
1 / 76Outdoor Pool
50 East Coast Road, Singapore, 428769, Singapore
8,8.Fabulous.
  • We really loved our stay at Roxy Mercury and will strongly recommend it. Although we didn…

    Sep 3, 2021

  • Very average, with a few hiccups like the queue management at check-in/check-out, poor…

    Sep 3, 2021

See all 426 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Safe
Convenient
Walkable

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 576 guestrooms
    • Daily housekeeping
    • Near the beach
    • 3 restaurants and bar/lounge
    • Outdoor pool
    • Breakfast available

    For families

    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Free toiletries
    • Daily housekeeping

    What’s around

    • In East Coast
    • Parkway Parade - 17 min walk
    • East Coast Park - 17 min walk
    • Joo Chiat Complex - 21 min walk
    • Paya Lebar Square - 29 min walk
    • Singapore Sports Hub - 43 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed
    • Executive Room, 1 King Bed
    • Superior Room, 1 King Bed
    • Deluxe Room, 2 Twin Beds
    • Executive Room, 2 Twin Beds
    • Superior Room, 2 Twin Beds
    • Deluxe Room, 1 King Bed, Ocean View
    • Superior Studio, 1 King Bed (Suite)
    • Junior Suite, 1 King Bed
    • Deluxe Room, 1 King Bed

    What’s around

    Landmarks

    • In East Coast
    • Parkway Parade - 17 min walk
    • East Coast Park - 17 min walk
    • Joo Chiat Complex - 21 min walk
    • Paya Lebar Square - 29 min walk
    • Singapore Sports Hub - 43 min walk
    • Singapore National Stadium - 2.6 mi / 4.2 km
    • Bedok Mall - 3 mi / 4.9 km
    • Sultan Mosque - 3.8 mi / 6.1 km
    • Golden Mile Complex - 3.9 mi / 6.2 km
    • Suntec Singapore - 3.9 mi / 6.3 km

    Getting around

    • Changi Airport (SIN) - 16 min drive
    • Singapore (XSP-Seletar) - 30 min drive
    • Senai International Airport (JHB) - 69 min drive
    • JB Sentral - 58 min drive
    • Dakota Station - 25 min walk
    • Paya Lebar Station - 28 min walk
    • Eunos Station - 29 min walk
    map
    See on map
    50 East Coast Road, Singapore, 428769, Singapore

    At a glance

    Hotel size

    • This hotel has 576 rooms
    • This hotel is arranged over 17 floors

    Arriving/leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • The government of SG has mandated which hotels can accept leisure bookings
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Onsite parking limited
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • 3 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Outdoor pool
    • Pool sun loungers
    • Fitness facilities
    • Bicycle rentals nearby
    • Pool umbrellas

    Working away

    • Number of meeting rooms - 8
    • Conference space
    • Conference space size (feet) - 1076
    • Conference space size (meters) - 100
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas

    Accessibility

    • In-room accessibility
    • Grab bar - near toilet

    Languages Spoken

    • Chinese
    • English
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Feast East Buffet Restaur - This restaurant serves breakfast, brunch, lunch, and dinner.

    Jia Wei Restaurant - This restaurant serves lunch and dinner.

    Wave Cafe and Wine Bar - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

    Breez bistro bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Optional extras

    • Continental breakfast is offered for an extra charge of SGD 33 per person (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for SGD 70.62 per night
    • Babysitting/childcare is available for an extra charge

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and ALLSAFE (Accor Hotels).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector and a security system on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Grand Mercure Roxy
    • Roxy Mercure
    • Grand Mercure Roxy Singapore Hotel Singapore
    • Grand Mercure Singapore Roxy
    • Grand Mercure Singapore Roxy Hotel
    • Grand Accor Roxy Hotel
    • Mercure Singapore
    • Grand Mercure Roxy Hotel
    • Grand Mercure Singapore Roxy
    • Grand Mercure Singapore Roxy (SG Clean) Hotel
    • Grand Mercure Singapore Roxy (SG Clean) Singapore
    • Grand Mercure Roxy Hotel Singapore
    • Grand Mercure Singapore Roxy (SG Clean) Hotel Singapore
    • Grand Mercure Roxy Singapore
    • Hotel Mercure Roxy
    • Mercure Hotel Roxy
    • Mercure Roxy Hotel
    • Roxy Grand Mercure
    • Roxy Grand Mercure Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Grand Mercure Singapore Roxy (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there are 3 onsite restaurants. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Sandwich Saigon (3-min walk), Udipi Ganesh Vilas (3-min walk), and Brotzeit (3-min walk).
    • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (16-min drive) are both nearby.
    • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
    8,8.Fabulous.
    • 10,0.Exceptional

      value for money. nice location for local delights all around the area within walking distance.

      vincent ts, 2 night family trip, Aug 26, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Outstanding service!

      The rooms were comfortable, and the swimming pool was perfect size for families. But what made out stay most memorable was the outstanding service of all the staff, who always greeted us with a smile, made us feel welcome, and was always on helpful with all our requests. We'll be back!

      Dek Won, 2 night family trip, Aug 10, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      My First Experience

      1. Pillows are flat. 2. Bedsheets & pillow cases quality need improvements. 3. Remote control for Television battery cover can’t be secured. 4. Television pictures quality is poor. 5. Some TV programs reception is very poor. 6. Great location & convenient. 7. Rates not compatible with quality of room.

      Victor, 2 night trip with friends, Aug 9, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Family with 2 young kids - 3D2N

      Check in process quite smooth as they have many counters. Hotel is clean. But toilet has no bidet or removable shower head. So those with small kids may want to take note. Location very accessible to mall and hawker. Staff is attentive to detail - a bday cake was delivered to our room as they had taken note during the check in. Caught by surprise as we did not inform or request for any cake. Little things that make us smile! Thank you and good job!

      2 night family trip, Aug 5, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Stay was very value for money. Room was quite decent and bigger than normal rooms in Singapore hotels.

      3 night trip, Aug 5, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Best night sleep

      The staff were friendly and helped me to decorate a surprise birthday and give free cake

      1 night trip, Aug 2, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Great!

      Staff did more than I could have imagined. The overall stay was so good. Check-in was easy & fast. Would definitely come again in the future!

      1 night trip, Jul 30, 2021

      Verified Hotels.com guest review

    • 4,0.Fair

      Good and Bad

      Well overall could only give 50% on rating 1. Front desk ladies all very nice and helpful 2. Room cleanliness acceptable 3. Due to govt ruling, all guest could only eat their meals inside the room. All used containers, plastic bag outside individual rooms from 2pm till next morning, disgusting foul smell. 4. Room only provide 1 coffee and 1 tea bag - I was shocked to see wrapper and tea bag not intact. seem been open and cover it back.

      1 night trip, Jul 23, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Highly recommend

      Booked last minute on that day and check in around 9+pm. 24-hour service and staff is so nice and friendly! Room is big for this price and is so clean! Location is still alright as its near parkway so you still can find food. Overall, is really good in terms of price, big room, location etc. There is even a bathtub and I can even smoke in the room. Really better than other hotel i can say. Staff allowed us to check out latest 1.00PM. Pool is just at level 4 and you need to book before you go. There is no people so they even allow us to extend after 45 minutes. Highly recommend 👍

      2 night trip, Jul 8, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      A relaxing staycation

      Large comfortable room. Pool is nice with plenty of deck chairs.

      Mark, 1 night trip, Mar 7, 2020

      Verified Hotels.com guest review

    See all 426 reviews