Holiday Inn Resort Acapulco

Photo gallery for Holiday Inn Resort Acapulco

Primary image
On the beach, beach towels
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Holiday Inn Resort Acapulco

Holiday Inn Resort Acapulco

3.5 star property
Beachfront hotel in Costera Acapulco with outdoor pool and restaurant

8,0/10 Very good

1 002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av Costera Miguel Aleman 2311, Acapulco, GRO, 39690
Main amenities
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Beach towels
  • Valet parking
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Costera Acapulco
  • Parque Papagayo - 5 min drive
  • La Quebrada Cliffs - 8 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 16 min drive

About this property

Holiday Inn Resort Acapulco

3.5-star family-friendly hotel in the heart of Costera Acapulco
18 holes of golf, a poolside bar, and a terrace are just a few of the amenities provided at Holiday Inn Resort Acapulco. With amenities like a beachfront location and beach towels, this hotel is the perfect place to soak up the sun. The onsite international cuisine restaurant, Terraza Santa Lucia, features ocean views and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a front desk safe
  • An elevator, smoke-free premises, and multilingual staff
  • A porter/bellhop, tour/ticket assistance, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Holiday Inn Resort Acapulco feature perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Balconies, coffee/tea makers, and limited housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MXN 145.00 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 18 holes of golf
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable/satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Limited housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Terraza Santa Lucia - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MXN 250.00 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Valet parking costs MXN 145.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Acapulco Holiday Inn Resort
Holiday Inn Acapulco
Holiday Inn Resort Acapulco
Fiesta Inn Acapulco
Holiday Inn Resort Acapulco Hotel Acapulco
Holiday Inn Acapulco Acapulco
Holiday Inn Resort Acapulco Hotel
Holiday Inn Resort Acapulco Acapulco
Holiday Inn Resort Acapulco an IHG Hotel
Holiday Inn Resort Acapulco Hotel Acapulco

Frequently asked questions

Does Holiday Inn Resort Acapulco offer free cancellation for a full refund?
Yes, Holiday Inn Resort Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Resort Acapulco?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Acapulco on 28 September 2022 start from R1 355, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Resort Acapulco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Resort Acapulco?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Holiday Inn Resort Acapulco?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Resort Acapulco?
Yes. Valet parking costs MXN 145.00 per night.
What are the check-in and check-out times at Holiday Inn Resort Acapulco?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Holiday Inn Resort Acapulco and nearby?
Have fun with activities like jet skiing, parasailing, and snorkeling, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Holiday Inn Resort Acapulco?
Yes, Terraza Santa Lucia offers alfresco dining, international cuisine, and ocean views. Nearby restaurants include Forza Italia (5-min walk), El Jaguar (6-min walk), and La Playita Santa Lucia (7-min walk).
Does Holiday Inn Resort Acapulco have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Holiday Inn Resort Acapulco like?
Holiday Inn Resort Acapulco is a short 1-minute walk from Icacos Beach and 4 minutes' walk from Condesa Beach. Travelers say the area is walkable and good for shopping.

Overall score and ratings

8,0

Very good

8,4/10

Cleanliness

8,2/10

Staff & service

7,7/10

Amenities

7,9/10

Property conditions & facilities

8,2/10

Eco-friendliness

10/10 Exceptional

Luis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Orlando, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Holiday Inn Acapulco
For the third time this year I stayed at Holiday Inn Costera, always good service and comfortable.
Linda, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diego, 7-night trip
Verified Expedia guest review

8/10 Very good

Francisco ,jesus ,karina have a great customer service they went more than beyond....to please us ...it was my birthday celebration and they help us to have a great party I highly recommend this hotel because of the great value on their employees....the facility needs to have some improvement but overall was a pleasure to stay there for my 4th time
Francisco Javier, 6-night family trip
Verified Expedia guest review

6/10 Good

In two occasions (restaurant and pool) tried to charge me things I did not order and overpriced things even though in the menu indicates different. The rooms and the service in general are good but the fee is not worthy. Although the beach around the property is public there is not attempt to keep it clean and encourage to third persons not to drink and leave their garbage over there or in the rocks. It is sad because the property has a nice view. I guess they do not care at all.
Jose Emilio, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The view is amazing and the staff is friendly
Francisco, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel stay in Acapulco
It was perfect quiet, clean, comfortable, good service. I highly recommend Holiday Inn Acapulco
Linda, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Acapulco! Carlos at the front desk is fantastic and very knowledgeable. He definitely deserves a raise! My family loved the breakfast and the pools. Very safe feeling all throughout the property and around. We will definitely come back soon!
Anastasiya, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Needs work.
2-night family trip
Verified Hotels.com guest review