Althoff Grandhotel Schloss Bensberg

Photo gallery for Althoff Grandhotel Schloss Bensberg

Primary image
Indoor pool
Frette Italian sheets, premium bedding, free minibar, in-room safe
Frette Italian sheets, premium bedding, free minibar, in-room safe
82-cm flat-screen TV with satellite channels, iPod dock

Overview of Althoff Grandhotel Schloss Bensberg

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Althoff Grandhotel Schloss Bensberg

5.0 star property
Luxury Bergisch Gladbach hotel with full-service spa, connected to a shopping center

9,4/10 Exceptional

351 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Kadettenstr., Bergisch Gladbach, NW, 51429
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Self parking
  • Spa tub
  • 24-hour room service
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Bensberg
  • LANXESS Arena - 18 min drive
  • Claudius Therme - 21 min drive
  • Cologne Trade Fair Grounds - 19 min drive
  • Cologne Cathedral - 24 min drive
  • Chocolate Museum - 24 min drive
  • Cologne Zoo - 23 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 21 min drive
  • Duesseldorf International Airport (DUS) - 53 min drive
  • Overath Station - 10 min drive
  • Rösrath-Stümpen Station - 10 min drive
  • Rösrath Station - 11 min drive
  • Bensberg U-Bahn - 6 min walk
  • Im Hoppenkamp U-Bahn - 8 min walk
  • Koelner Strasse U-Bahn - 12 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Althoff Grandhotel Schloss Bensberg

Althoff Grandhotel Schloss Bensberg offers an airport shuttle (available 24 hours) for EUR 75.00 per vehicle one way. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy, or mani/pedis. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers say great things about the helpful staff and spacious guestrooms. Public transportation is just a short walk: Bensberg U-Bahn is 6 minutes and Im Hoppenkamp U-Bahn is 8 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • The property's pool and spa are not accessible to wheelchairs. Guests using a wheelchair may encounter issues accessing the property's garden, as the garden pathway is made of pebble stone.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 28 per night; includes in/out privileges)
  • Onsite extended parking (EUR 22 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (4144 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1703
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • German

Room amenities

Be entertained

  • IPod docking station
  • 82-cm flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Vendome - Onsite restaurant. Reservations are required.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 38 for adults and EUR 19 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 75.00 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 110 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 110 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from August 8 2022 to August 14 2022 (dates subject to change):
  • Fitness facilities

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 50.0 per day
  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self parking costs EUR 28 per night with in/out privileges
  • Extended parking costs EUR 22 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Althoff Grandhotel Schloss Bensberg
Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Hotel
Althoff Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Grandhotel Schloss Bensberg Cologne
Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Hotel
Althoff Grandhotel Schloss Hotel
Althoff Grandhotel Schloss
Hotel Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Bergisch Gladbach Althoff Grandhotel Schloss Bensberg Hotel
Hotel Althoff Grandhotel Schloss Bensberg
Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Althoff Grandhotel Schloss
Grandhotel Schloss Bensberg Cologne
Grandhotel Schloss Bensberg Hotel Cologne
Althoff Grandhotel Schloss Bensberg Hotel
Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Hotel Bergisch Gladbach

Frequently asked questions

Overall score and ratings

9,4

Exceptional

9,6/10

Cleanliness

9,3/10

Staff & service

9,2/10

Amenities

9,4/10

Property conditions & facilities

9,2/10

Eco-friendliness

10/10 Exceptional

Rika, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Renata, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 3-night trip
Verified Expedia guest review

2/10 Poor

Cold-hearted German hotel
I visited the hotel with my handicapped sister and my 90-year old parents who both need assistive devices for walking. We went there for the hotel spa and their Michelin-star rated restaurant. The access to the spa only has stairs (!), and the restaurant elevator wasn't working, so that they had to drive us to the lobby for my incontinent mother to use the bathroom during the meal. Carpeted floors, cobblestone walkway, long distances etc. - a nightmare for people who can't walk. We had to leave after one night, following a long and difficult international trip to get there. The hotel reimbursed us for just 10% of both rooms and two nights - even for the one we didn't stay. Just in case you are wondering, the hotel is advertised as highly accessible! Hotels.com hasn't offered much either to make up for the lost time, cost and frustrations.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sunset in the evening
1-night trip
Verified Hotels.com guest review

6/10 Good

Erik, 2-night trip
Verified Hotels.com guest review

8/10 Very good

I loved it! The only thing the mattress could be more comfortable!
3-night family trip
Verified Expedia guest review

8/10 Very good

Leonid, 1-night trip
Verified Hotels.com guest review