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Hyatt Regency Jacksonville

Riverfront hotel with 3 restaurants, near Florida Theatre

  • Free WiFi
From
ZAR 2,700

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Pool
  • Room, 1 King Bed, Accessible, Bathtub - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 53.
1 / 53Lobby Sitting Area
225 E Coastline Dr, Jacksonville, 32202, FL, United States of America
8,4.Very good.
  • We really had a nice time there. The food was delicious at the restaurant and people were…

    Sep 18, 2021

  • The hotel was in a great location. We were in town for a football game and were able to…

    Sep 17, 2021

See all 1,201 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 951 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Terrace

What’s around

  • In Downtown Jacksonville
  • Florida Theatre - 4 min walk
  • Times-Union Center for the Performing Arts - 10 min walk
  • Baseball Grounds of Jacksonville - 17 min walk
  • VyStar Veterans Memorial Arena - 18 min walk
  • TIAA Bank Field - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 King Bed
  • Room, 2 Queen Beds, River View
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Club Room, 1 King Bed
  • Club Room, 2 Queen Beds
  • Junior Suite
  • Executive Suite
  • Studio Suite, 1 King Bed
  • Studio Suite, 2 Queen Beds
  • Suite (St Johns)

What’s around

Landmarks

  • In Downtown Jacksonville
  • Florida Theatre - 4 min walk
  • Times-Union Center for the Performing Arts - 10 min walk
  • Baseball Grounds of Jacksonville - 17 min walk
  • VyStar Veterans Memorial Arena - 18 min walk
  • TIAA Bank Field - 23 min walk
  • Jacksonville Zoo and Gardens - 8 mi / 12.9 km
  • Jacksonville Naval Air Station - 10.4 mi / 16.7 km
  • St. Johns Town Center - 11.7 mi / 18.8 km
  • Jacksonville Cruise Terminal - 12.6 mi / 20.2 km

Getting around

  • Jacksonville International Airport (JAX) - 20 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 15 min drive
  • Jacksonville Station - 11 min drive
Profile: Downtown Jacksonville

Profile: Downtown Jacksonville

Downtown Jacksonville is the city’s urban core, with a resounding buzz that’s worlds away from the laid-back vibes found in Beach Cities. Sandwiched between skyscrapers and the St. Johns River, Downtown’s north and south banks are home to an array of Fortune 500 HQs, boutique bars, and world-class museums.

Not to mention high-end eateries. Ethnic, eclectic, or epicurean? The choice is yours. Catch the Jackson Jaguars kick off at the Sports Complex, stroll along 5.6 miles of scenic riverfront, and admire some of the region’s best art at the dozens of independent galleries and studios.

map
See on map
225 E Coastline Dr, Jacksonville, 32202, FL, United States of America

At a glance

Hotel size

  • This hotel has 951 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 20 per day; includes in/out privileges)
  • Onsite valet parking (USD 25 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 116000
  • Conference space size (meters) - 10777

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open 24 hours.

SHOR Seafood Grill - This restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Tavern - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 21.95 for adults and USD 10.95 for children (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of USD 100 per accommodation (may vary based on length of stay)
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs USD 20 per day with in/out privileges
  • Valet parking costs USD 25 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

  • Hyatt Jacksonville
  • Hyatt Jacksonville Riverfront
  • Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
  • Hyatt Regency Jacksonville Hotel
  • Hyatt Regency Jacksonville Hotel
  • Hyatt Regency Jacksonville Jacksonville
  • Hyatt Regency Jacksonville Hotel Jacksonville
  • Hyatt Jacksonville Regency
  • Hyatt Regency Hotel Jacksonville
  • Hyatt Regency Jacksonville
  • Jacksonville Hyatt
  • Jacksonville Hyatt Regency
  • Jacksonville Regency
  • Regency Hyatt
  • Regency Jacksonville

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hyatt Regency Jacksonville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20 per day. Valet parking costs USD 25 per day.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring American cuisine. Nearby restaurants include Olio (4-min walk), Dos Gatos (5-min walk), and Casa Dora Italian Cafe (5-min walk).
  • No, this hotel doesn't have a casino, but bestbet Orange Park (26-min drive) is nearby.
  • Hyatt Regency Jacksonville has an outdoor pool and a 24-hour fitness center.
8,4.Very good.
  • 8,0.Very good

    Other than the fact that I did not get the room I paid for & a few broken things in the suite it was a decent stay. The market, restaurant, and bar downstairs was the highlight. Almost made up for the tragic room & service

    1 night trip, Sep 12, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice Hotel, Avg Room, Hotels.com blah

    Room was typical. Hotel was nice. Zero discount for leaving early and not staying the night. Hotels.com secured the room INDIVIDUALLY EACH NIGHT which totally screwed up the billing for no reason! And the Hyatt staff couldn’t fix it at all. So I have bills on two different cards and had to go to the lobby to update my card each time.

    1 night business trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Thanks Jacksonville for the Hospitality!

    We came to Jacksonville to support our Saints in our "home" game vs. the Packers. The employees at the Hyatt Regency Jacksonville could not have been nicer. They greeted us warmly from day one and were very accomodating. This was our first visit to Jacksonville but will not be our last.

    KIM, 2 night trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    The guest room areas of the hotel could use a bit of a refresh. The carpets seem dirty and the couch in our suite needed a deep clean (some very let's say... questionable stains)... but the beds were great and the room was tidy. Overall, i'd say its an OK hotel but nothing that you're going to be raving about when you leave.

    1 night family trip, Sep 7, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Hotel is excellent. On the river walk. There was a shooting incident happened while we were there. Very poor communication from the hotel authority. No follow up with the guest. It was very scary situation at night. Care for their guest was very poor. No apology from them either

    Asma, 2 night trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Areas that need addressing..But, overall nice stay

    Overall, this was a decent stay to lay your head. At first glance, the hotel lobby is so nice! It has a 24/7 market so you can get drinks and some food. Pretty pricey, but what else are you going to do? Pay the price so you don’t have to walk across the street to the self parking garage! The gym is pretty nice and the pool looked nice, too. We didn’t have a chance to use those facilities, though. Our room was okay.. our pillow cases were dirty and I asked for a mix of firm and soft, but they all four were like marshmallows. Definitely need to get some firmer pillows. When we asked for new pillows because one had a large rip in the pillow case and the other was dirty, they did give us two new pillows and pillow cases. (I asked for firm as well) But we got two more marshmallows and another dirty pillow case…. Maybe it was stained, but I’d never let a guest in my house use pillow cases like that. We couldn’t get the A/C to get cold enough to stay cold all night long. It was cool, just not super cold like I’d hoped. In the bathroom there were places in the ceiling that definitely needed some fixing. Not major holes, but there was some damage that needed some attention. And the toilet was soooooo noisy and loud. The people that worked there seemed pretty nice. I would probably stay here again… I know it sounds negative in my review, but just stating things that should be looked at and addressed.

    Angela, 1 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The view was gorgeous. The lights were beautiful at night over the river. Customer service satisfactory. Very friendly staff. Great stay

    Soyna, 3 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Hotel is clean. Reception staff were excellent. No service is available. We had to call to get towels and coffee for next day.

    hassan, 3 night family trip, Aug 18, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotel

    Amazing hotel and wonderful people! Will stay here every time I’m in JAX

    Marcos, 3 night family trip, Aug 17, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We just there one night but our room was nice, good view of the river and the beds were comfortable

    Cynthia, 1 night trip with friends, Aug 14, 2021

    Verified Hotels.com guest review

See all 1,201 reviews