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All properties in Santiago de Cuba, Province of Santiago de Cuba, Cuba
1 room, 2 adults

Cubanacan Casa Granda

4-star4 stars
Calle Heredia No. 201, Santiago de Cuba, 90200, Cuba

4-star hotel in Santiago de Cuba with 2 bars/lounges and restaurant
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very average hotel. Has two great things about it though: Location is great. Terrace is a…Mar 10, 2020
  • Initially I was disappointed at being given a room with no window. But given the noise in…Mar 10, 2020

Cubanacan Casa Granda

  • Standard Room

What’s around Cubanacan Casa Granda

Landmarks

  • Heart of Santiago de Cuba
  • Santiago Cathedral - 1 min walk
  • Santiago Town Hall - 1 min walk
  • Casa Natal de Jose Maria Heredia - 1 min walk
  • Cespedes Park - 1 min walk
  • Emilio Bacardi Moreau Museum - 2 min walk
  • Carnaval Museum - 2 min walk
  • Santiago de Cuba Courthouse - 3 min walk

Getting around

  • Santiago de Cuba Railway Station - 20 min walk

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Working away
  • Conference space
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1914
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe

Cubanacan Casa Granda’s small print

Also known as

  • Hotel Casa Granda SANTIAGO DE CUBA
  • Cubanacan Casa Granda Hotel
  • Iberostar Heritage Casa Granda
  • Cubanacan Casa Granda Santiago de Cuba
  • Casa Granda SANTIAGO DE CUBA
  • Cubanacan Casa Granda Hotel Santiago de Cuba
  • Hotel Cubanacan Casa Granda SANTIAGO DE CUBA
  • Cubanacan Casa Granda SANTIAGO DE CUBA
  • Cubanacan Casa Granda
  • Iberostar Casa Granda Hotel SANTIAGO DE CUBA
  • Iberostar Casa Granda Hotel
  • Iberostar Casa Granda SANTIAGO DE CUBA
  • Hotel Casa Granda

Policies

Please note that credit cards issued by US banks or their branches are not accepted.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of CUP 2.50 (subject to availability)

Late check-out can be arranged for an extra charge of CUP 2.5 (subject to availability)

Self parking costs CUP 2 per night

Safes in guestrooms can be used for CUP 2.00 per night

WiFi is available in public areas for CUP 2 per hour (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cubanacan Casa Granda

  • Does Cubanacan Casa Granda offer free cancellation for a full refund?
    Yes, Cubanacan Casa Granda does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Cubanacan Casa Granda?
    Yes. Self parking costs CUP 2 per night.
  • Are pets allowed at Cubanacan Casa Granda?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Cubanacan Casa Granda?
    You can check in from 4:00 PM to midnight. There's a charge of CUP 2.50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CUP 2.5 (subject to availability).
  • Are there restaurants at or near Cubanacan Casa Granda?
    Yes, there's an onsite restaurant.

Recent reviews

Good 7,0 From 24 reviews

Very good 8,0
Me cambiaron de Hotel
Me cambiaron al hotel Imperial cuando llegue. Eso no me gustó. En ningún lado dice que te pueden cambiar. 8 sobre 10
Lavinia, us5 night business trip
Good 6,0
A Rollicking Time in the Heart of Santiago.
This is a beautiful old hotel in the heart of Santiago de Cuba. The hotel is in excellent condition and is well maintained. The service from hotel staff was excellent as well. There was a significant downside. Being in the heart of the city, it was very noisy and the walls and windows do little to keep out the noise when it's time to sleep. Cubans seem to start early and party until quite late. Also, being right next to the cathedral, the bell chimes for each hour and half hour. Sometimes, it felt like those bells were in our room. A tip for other travellers: ask for a room facing Parque Cespedes, and not facing La Case de la Trova. Also, bring earplugs.
Michael, ca3 night trip
Fair 4,0
Granda Expectations Massive Disappointment
This hotel is as good as it looks in the pictures, but only from the outside!!. The rooms however are in need of freshening up, especially the bathrooms. The breakfast was shocking. In contrast to breakfast in the Casas Particulares the fruit was from cans, the juice from a box and the jams from tubs. The Monday parties are loud and continue well past midnight which makes sleeping difficult. It was announced during our visit that these parties will also take place on Wednesdays in the future. Public access to the hotel seems uncontrolled which feels rather uncomfortable. The location is indeed top notch, but we wouldn't recommend this hotel.
Ella Maria, au2 night romance trip

Cubanacan Casa Granda

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