Guests
All properties in Criciuma, Santa Catarina State, Brazil

Novotel Criciuma

4-star hotel in Nossa Senhora da Salete with restaurant and bar/lounge

  • Free WiFi
From
ZAR 715

Image gallery

  • Superior Double Room, 1 Double Bed - Guest Room
  • Superior Double Room, 1 Double Bed - Guest Room
  • Superior Double Room, 1 Double Bed with Sofa bed - Bathroom
  • Exterior
  • Superior Double Room, 1 Double Bed - Guest Room
Superior Double Room, 1 Double Bed - Guest Room. Image 1 of 48.
1 / 48Superior Double Room, 1 Double Bed - Guest Room
Avenida Jorge Elias de Lucca, Criciuma, 88813-390, Santa Catarina, Brazil
9,2.Superb.
  • hotel novo, mas com defeito no LED(ficava piscando a noite), sem muitos canais na tv,…

    Mar 31, 2021

  • My experience at Novotel Criciuma was wonderful, I can recommending anyone who travels to…

    Dec 12, 2020

See all 67 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from May 14 2021 to January 8 2022 (dates subject to change):
  • Sauna
  • Spa
  • Spa tub
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 124 smoke-free guestrooms
    • Restaurant and bar/lounge
    • Breakfast available
    • Free children's club
    • Fitness center
    • Valet parking

    For families

    • Children's club (free)
    • Private bathroom
    • Free toiletries
    • Laundry facilities
    • Hair dryer
    • Elevator

    What’s around

    • In Nossa Senhora da Salete
    • Nations Park - 28 min walk
    • Congress Square - 2.7 mi / 4.4 km
    • Centennial Park - 4 mi / 6.5 km
    • Morro dos Conventos - 20.2 mi / 32.5 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Double Room, 1 Double Bed with Sofa bed
    • Superior Double Room, 1 Double Bed
    • Standard Room, 2 Twin Beds

    What’s around

    Landmarks

    • In Nossa Senhora da Salete
    • Nations Park - 28 min walk
    • Congress Square - 2.7 mi / 4.4 km
    • Centennial Park - 4 mi / 6.5 km
    • Morro dos Conventos - 20.2 mi / 32.5 km

    Getting around

    • Hercilio Luz Intl. Airport (FLN) - 136 min drive
    • Criciuma (CCM-Diomicio Freitas) - 13 min drive
    • Jaguaruna (JJG-Humberto Ghizzo Bortoluzzi Regional) - 28 min drive
    map
    See on map
    Avenida Jorge Elias de Lucca, Criciuma, 88813-390, Santa Catarina, Brazil

    At a glance

    Hotel size

    • This hotel has 124 rooms
    • This hotel is arranged over 9 floors

    Arriving/leaving

    • Check-in time noon-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
    • Free children's club

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only*
    • 1 per room (up to 33 lbs)
    • Food and water bowls and litter boxes available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Covered onsite valet parking (BRL 20 per day)
    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge

    Things to do

    • Fitness facilities
    • Steam room
    • Sauna

    Working away

    • Number of meeting rooms - 2

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2020
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Handrails in stairways
    • Wheelchairs available on site

    Languages Spoken

    • English
    • French
    • Italian
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of BRL 52 per person (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of BRL 70 per pet, per night
    • Contact the property at the number on the booking confirmation to request a pet-friendly room

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Covered valet parking costs BRL 20 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and through room service.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

    Also known as

    • Novotel Criciuma Hotel
    • Novotel Criciuma Criciuma
    • Novotel Criciuma Hotel Criciuma

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Novotel Criciuma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs BRL 20 per day.
    • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of BRL 70 per pet, per night. Food and water bowls are available.
    • You can check in from noon - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. Nearby restaurants include Cantinho da Massa Restaurante e Pizzaria (2 mi), Expresso Sushi (2.2 mi), and Tei-Gi Comida Japonesa (2.2 mi).
    • Novotel Criciuma has a sauna and a steam room.
    9,2.Superb.
    • 10,0.Exceptional

      Foi uma boa experiência, decoração do quarto moderna

      2 night business trip, Nov 23, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      chuveiro, design e local ótimos, mas pode melhorar

      Primeira vez que elogiamos MUITO o chuveiro, nossa, realmente vale a estadia por ele. O design e tamanho do quarto e banheiro são ótimos. Localização ótima grudado ao shopping. Café da manhã realmente incrível! Porém, o que deixou a desejar foi: falta de exaustão do banheiro, pessoal do estacionamento relapso, limpeza só qd sai (deixaram bandeja do outro quarto por 2 dias no chão do corredor sem limpeza), café da manhã parava reposição às 9:00 (sendo que finalizava às 10h e o hotel lotado, sem comida), somente 1 jacuzzi, sem cadeiras p/ tomar sol na varanda (espaço perdido e quem queria usar não podia, portas trancadas), preço do minibar desnecessariamente caros. Para o preço até que vale sim, mas pelas estrelas não é compatível pelos erros que incomodaram a estadia dos 2 quartos reservados.

      Magnus, 2 night business trip, Nov 13, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Hotel em geral muito bom, quarto excelente, café delicioso, é tudo muito limpo! Meu único ponto negativo foi no check-in e check-out… Check-in queriam me cobrar um valor muito mais alto do ué o valor que estava na reserva que eu fiz, no check-out me cobraram novamente a diária, tive que mostrar comprovante do cartão de crédito utilizado.

      Paulo Juliano, 1 night family trip, Nov 11, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Hotel bom, mas serviço fraco pelo preço cobrado.

      O hotel é bem localizado e novo, o café da manhã é bom e com bastante opções. Problemas que tivemos: 1. Não tinha edredons no quarto, apenas o lençol cobre leito. 2. Na TV, apesar de um folheto listando dezenas de canais da NET/Claro, estavam funcionando apenas os canais locais. 3. A limpeza do quarto quando chegamos, deixava a desejar.

      Tarcisio, 2 night family trip, Oct 30, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Surpreenda-se!!

      Expectativa atendida ao extremo, hotel novo, moderno, tudo muito limpo e arrumado, funcionários super atenciosos e prestativos. Fui para Criciúma correr a maratona na Serra do Rio do Rastro e fui surpreendido com café da manha as 5:00 para quem iria correr, este tipo de carinho, tratamento, faz toda a diferenca. No mais, quem aproveitou o hotel foram minha esposa e filha que ficaram muito bem hospedadas enquanto eu corria. Muito bem localizado ao lado de um shopping, top, top!! Com certeza ao voltar para Criciúma ja sabemos onde ficar!!

      Rafael, 1 night family trip, Oct 2, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Estrutura excelente. Pessoal muito atencioso e simpático. super recomendo.

      Rudimar P, 1 night trip, Sep 24, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Novotel Criciúma

      Hotel novo. Arquitetura bacana. Materiais bacanas. Peca apenas na limpeza dos quartos e áreas comuns. Está com política de limpar o quarto a cada dois dias e, no dia em que o nosso foi limpo nitidamente não foi passado pano no chão. Notei também que o piso do saguão estava bastante sujo, apesar da tonalidade do piso esconder. Sugiro ao hotel investir neste quesito.

      Pedro, 4 night family trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Foi ótima em todos sentidos o Hotel e sem sombra de duvida é excepcional

      João, 1 night business trip, Aug 30, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Excelente hotel

      Atendimento excelente dos funcionários, quarto super silencioso no sexto andar, hotel novo …..,, com certeza voltaria !!!

      sarah, 1 night trip, Aug 15, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Excelente

      Quartos limpos e amplos. Jantar maravilhoso.

      Marcos, 1 night family trip, Jul 31, 2021

      Verified Hotels.com guest review

    See all 67 reviews